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See what reviewers are saying

Rated 5 out of 5 stars

Called for advice regarding a fibre issue, the person that I spoke to was so helpful even though it wasn't going to be a big sale. They were local so following our conversation I popped round and ever... See more

Rated 5 out of 5 stars

Needed CAT5e for house re-wire. Never heard of cable intelligence prior to my search, but as I run my own IT consultancy, the price of the cable undercut any of my suppliers. Delivery was much quic... See more

Company replied

Rated 5 out of 5 stars

After placing an order at around 16:30 I was contacted on the phone within minutes of ordering to let me know there was a stock issue. We discussed the issue and the order was revised to a better prod... See more

Company replied

Rated 5 out of 5 stars

made an order but forgot a couple of items which I added late in the afternoon and Cable Intelligence pulled all the stops to include the additional items on the same delivery so that I did not have... See more

Company replied

Company details

  1. Telecommunications Equipment Supplier
  2. Audio Visual Equipment Supplier
  3. Computer Accessories Store
  4. Home Audio Store

Written by the company

Cable Intelligence supply both B2C & B2B customers with cable and connectivity products. This includes copper and fibre bulk cable, patch leads, patch panels, modules and outlets as well as data and server cabinets, audio visual cables and accessories, power leads, telecom product and security cables such as alarm cable and fire cable. We offer next day delivery on most products with highly competitive pricing and great stock levels.


Contact info

4.8

Excellent

TrustScore 5 out of 5

69 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Needed CAT5e for house re-wire

Needed CAT5e for house re-wire. Never heard of cable intelligence prior to my search, but as I run my own IT consultancy, the price of the cable undercut any of my suppliers.

Delivery was much quicker than expected as well, so all in all, great experience. I will be back to CI for my next cabling requirement.

October 1, 2022
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Reply from Cable Intelligence

Thanks for your great review. We're really pleased you were happy with everything.

Rated 5 out of 5 stars

Cat6 cable - arrived next day before 9am

Ordered some orange Cat6 cable - arrived next day before 9am - Ideal. Many thanks.

September 28, 2022
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Reply from Cable Intelligence

Thanks for your great review! We're very glad to hear the cable arrived on time for you.

Rated 5 out of 5 stars

Excellent service

Excellent service, goods arrived on time and very well packaged
From setting up a new account, ordering and receiving the delivery, everything went smoothly.

July 13, 2022
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Reply from Cable Intelligence

Hi Rachel, thanks for your great review. We're very pleased that the ordering process went smoothly for you.

Rated 5 out of 5 stars

Great price for good products

Great price for good products. Lacked information on delivery details. But arrived promptly.

March 27, 2022
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Reply from Cable Intelligence

Thanks for your great review Russell. We are in the process of implementing a new order system that will allow us to provide much more detailed delivery information so hopefully this won't be an issue for you in the future.

Rated 4 out of 5 stars

Great selection of items and speedy…

Great selection of items and speedy delivery.
Would have given 5 stars however cabinet that was purchased was missing back brackets but was advertised as being included. Customer service was quick to respond and resolve the issue by shipping them to me.

Advice is to be diligent on updating your site regularly with latest information available for the products you are selling, to avoid customer experience similar situations.

February 24, 2022
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Reply from Cable Intelligence

Thanks for your review Nirav, it's much appreciated. We have asked for the most up to date product information and datasheet from the manufacturer to ensure this doesn't happen again.

Rated 4 out of 5 stars

Only 4stars as incorrect part turned…

Only 4stars as incorrect part turned up. This was rectified swiftly after speaking to them. Correct order turned up within 24 hours. Would use again if required.

January 19, 2022
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Reply from Cable Intelligence

Thanks for your review Bryan. I'm sorry that the wrong part was sent but glad we were able to rectify this for you and that you would use us again.

Rated 5 out of 5 stars

My order went through without issues

My order went through without issues. The item was dispatched quickly and arrived quickly. The items were as described. I would use them again.

December 17, 2021
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Reply from Cable Intelligence

Thanks for your review! It's great to know you'd use us again and we're glad the items arrived quickly for you.

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, from help selecting the item, prompt delivery and fantastic customer service throughout. Thank you very much.

December 4, 2021
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Reply from Cable Intelligence

Thanks for your great review! Customer service is our top priority, so it's great to see that come through.

Rated 5 out of 5 stars

Excellent advice on phone

Excellent advice on phone
Quick delivery

November 19, 2021
Cable Intelligence logo

Reply from Cable Intelligence

Thanks for your review! We pride ourselves on our industry knowledge so it's great to see it coming across.

Rated 5 out of 5 stars

Great service and prices

Great service and prices. Highly recommend.

October 20, 2021
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Reply from Cable Intelligence

Thanks for your five star review. We're really please that you would recommend us.

Rated 5 out of 5 stars

The website had some issues with…

The website had some issues with payment, but it was resolved quickly as the staff were friendly and quick to help when I asked questions.

September 10, 2021
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Reply from Cable Intelligence

Thanks for your review Nicole. We're glad the issue was resolved and we were still able to provide a good level of customer service for you!

Rated 5 out of 5 stars

Impressive speed of response.

I was very impressed with the speed of delivery. I was almost caught off-guard.
I will very likely be ordering more from a company that responds so well.

September 7, 2021
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Reply from Cable Intelligence

Brian, thanks for your great review!

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