Cactus Credit Reviews 101

TrustScore 2.5 out of 5

2.5

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Rated 5 out of 5 stars

I am extremely happy I took the step to finally pay off my debt. Cactus Credit was so helpful, polite and made sure I understood the whole process before moving on to the next step. My debt has caused... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible experience. Was not informed of a $130 monthly fee when I was first persuaded into signing a bs contract. Now I am stuck paying a contract I can’t afford and they are forcing me t... See more

Company replied

Rated 2 out of 5 stars

I've tried to close my account with them and was told I couldn't. Lately I've tied to call them and email them with no results as it shows being permanently closed . So I'm making sure my bank blocks... See more

Rated 1 out of 5 stars

Don't fall for this crap... The only inquiries they were able to "remove" from my credit file, were the ones that would automatically be deleted after the 7 years pass... They constantly say "we're ma... See more

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

Our experts here at Cactus Credit have been in the credit repair business for over 12 years and have helped thousands of people improve their credit profile, and thus, their lives… What you’ll find with us is a proven system for you to create a better financial future. Once you start the repair process you’ll have access to the most comprehensive financial education and strategy available. It is all part of what we give to you when you join us today


Contact info

2.5

Poor

TrustScore 2.5 out of 5

101 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Cactus credit

Cactus credit
If they take money when they aren’t aloud they phoned me on July 27th and told me they were talking the money out on August 1st and took it out on July 28th they won’t let me cancel my account with them until I pay them so I blocked them from taking money out of my account if they want to take me to court I have proof that they broke the contract

August 18, 2022
Unprompted review
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Reply from Cactus Credit

Hi Mark, thank you for your feedback, we’re sorry to hear about your experience so far. We value our customers and your feedback will allow us to continuously improve our services. Please feel free to reach out to us at (855) 804-2590 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Rated 5 out of 5 stars

MY THANKS AND APPRECIATION I am so so relieved having you and…

I am so so relieved having you and Harris and Partners representing me .
With the experience I had with BMO last week I feel that you all took a lot of stress from my life. I received a pay cheque from work this morning for the amount that was lost due to the closure of my account at BMO
MY SINCERE THANKS IVON PEPLINSKIE

August 17, 2022
Unprompted review
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Reply from Cactus Credit

Hi Ivon, we value your review and are happy to hear that we're able to help you. Please let us know if you have any future questions. Thank you and have a great day! 🌵💚

Rated 1 out of 5 stars

Really

Really, it took you until August to reach out about my bad review in February. Must have a lot of back log of 12 years of bad service.

Just fyi for people. If you go through a trusted service to do a consumer proposal or bankruptcy in which I had to do with Sands and Associates they aren’t pushy about getting all of your information over the phone (they do it face to face) and they won’t try and take your money before talking to your creditors. At the time when cactus credit offered me a consumer proposal the debt that I had was exempt from a consumer proposal/bankruptcy so they would have been collecting $260 a month for what?

Also you cannot pay someone to improve your credit rating, it doesnt work that way. Get a pre paid credit card, pay your bills on time, get a credit karma account and eventually it will get better.

Trust the 1 star reviews and look at all of the complaints with the better business bureau. At this point I’m guessing any of the 5 star reviews are from the owner or his family.

August 11, 2022
Unprompted review
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Reply from Cactus Credit

Thank you for your feedback, we’re sorry to hear about your experience so far. We value our customers and your feedback will allow us to continuously improve our services. Please feel free to reach out to us at (855) 804-2590 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

*Our reviews are from real people, real clients that we've helped.

Rated 1 out of 5 stars

Worst customer service won’t give you…

Worst customer service won’t give you back you’re money . Called them and I told the guy you don’t care about other people you, only care about you’re self , he said yes I do only care about my self. I know these types of company, is a scam for money do not trust them they will delete you’re post to get only good reviews hmm what a fool I was to trust them. anyone going into this do not sign . Save you’re self a hassle go somewhere else my dog can even do
better customer service then these guys . They don’t care about you period only money. no one calls you to help you rebuild you’re credit they only laugh at you behind the phone . Just save you’re money do not trust anyone with you’re money period . You guys work too hard for money please do not sign up with these guys

August 11, 2022
Unprompted review
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Reply from Cactus Credit

Hi Keith, we sincerely apologize for the inconvenience. We'd like to understand you better and help you with your concern. We can schedule you for a call with one of our trusted specialists so we can help you fix the issue. Do you have a quick moment for a call to discuss this matter?

Rated 1 out of 5 stars

Was talked into this program

Was talked into this program. Started looking for a full-time job so I can actually afford the start up cost. I contacted them and asked to cancel my spot as I had not received any kind of anything from this program and they told me all I could do was change the payment day and I did but they still took the money from me. I told him I did not have the money as I did not have a full-time job and my account went negative because of them. They also told me that I’m not allowed to cancel until after I paid the full enrolment fee. Which makes no sense but I will not be dealing with them.

August 8, 2022
Unprompted review
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Reply from Cactus Credit

Hi Ariel, we sincerely apologize for the inconvenience. Cactus have been in the business for over 12 years and have helped thousands of people improve their lives. We'd like to understand you better and help you with your concern. Do you have a quick moment for a call to discuss this matter? You may also call our phone number 855-804-2590

Rated 1 out of 5 stars

Scammers … Run away

The proven program these scammers refer to is to “hound” you until you sign their contract. Once signed they take payments from your account and offer zero advice on anything.
The whole time they reassure you that they will help.
All they do is get your money and refer your file to a trustee. Zero advice given. Zero direction,

ZERO STARS

For a company that is suppose to help a person all they do is put you further in debt. What a waste of time and money !!!

August 3, 2022
Unprompted review
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Reply from Cactus Credit

Hi Ehren, we understand your frustration, and we would like to fix this error. Cactus Credit has been in the credit repair business for over 12 years and has helped thousands of people improve their credit profile. Thus, we make sure to help people fix their credit score with proper guidance. We'd like to know if you've changed your contact details vs the ones that you used when you signed up. Do you have a quick moment for a call to discuss this? You may also call our phone number 855-804-2590

Rated 5 out of 5 stars

Cactus Credit has helped me in so many ways

At first, I thought it won't work, but I was wrong so I just want to thank Cactus Credit because they helped me in so many ways. It was so hard to fix my credit on my own, but I have achieved it now with their help. Their staff are nice to speak with and professional. Thank you again!

July 29, 2022
Unprompted review
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Reply from Cactus Credit

We're grateful that we've help you in a lot of ways, Frey! Thank your for your nice review, we value all of our clients. Have a great weekend!

Rated 5 out of 5 stars

Awesome program

I can honestly say that cactus credit helped improve and manage my credit score, I would recommend this program to anybody

June 29, 2022
Unprompted review
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Reply from Cactus Credit

Thanks so much, Emile! We're glad that we're able to help you improve your credit score. Have a great day! 💚

Rated 1 out of 5 stars

READ THE FINE PRINT BEFORE SIGNING ANYTHING!

ZERO STARS!!!
READ THE FINE PRINT OF EVERYTHING BEFORE SIGNING ANYTHING.
They charge you a “PROCESSING FEE” just to see if you can be approved, they HIDE behind “technically you signed a legal agreement”
I inquired about this service to HELP my financial situation not to MAKE IT WORSE, they are unwilling to help, do NOT use this company!!!

June 15, 2022
Unprompted review
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Reply from Cactus Credit

Hi, we apologize for the inconvenience, and we would like to fix this. We can either schedule a call for you or you may call us if your prefer to. Do you have a quick moment for a call to discuss as we don't want you to miss out on getting help over this? You may also call our phone number 855-804-2590

Rated 5 out of 5 stars

Great group of individuals at Cactus…

Great group of individuals at Cactus Credit that I’ve gotten the pleasure to speak with and receive the help I needed which has absolutely changed my life and relieved my financial stress.

Thank you Cactus Credit

Lee

June 10, 2022
Unprompted review
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Reply from Cactus Credit

Thank you for the kind words, Lee! We appreciate it a lot. It's our mission to help people fix their credit and make lives better. Great day! 🌵💚

Rated 5 out of 5 stars

Great and friendly staffs

Great and friendly staffs, good service. The trustee is nice and strong experince,flexible to match my time while working on.
Highly recommend choose Cactus Credit

June 9, 2022
Unprompted review
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Reply from Cactus Credit

Much thanks for recommending us, Mandy! We’re grateful to have you as our client. Have a nice weekend! 🤗

Rated 5 out of 5 stars

Cactus Crediamat has done an amazing job…

Cactus Credit has done an amazing job to help me with my debt,They made me feel so much better mentally,emotionally, I'm very confident in what they have done for me,I would recommend Cactus Credit to anyone in need of help.Thank you ever so much Cactus Credit for your time and what you have done for me
Thank you
Michelle Aucoin

May 31, 2022
Unprompted review
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Reply from Cactus Credit

We appreciate and thank you Michelle! We're glad that we're able to help you and made you feel better. Take care, and have a great weekend! 💚

Rated 5 out of 5 stars

Excellent

Iam very happy with everything ,very caring and understanding ,Excellent staff all the way around .

May 31, 2022
Unprompted review
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Reply from Cactus Credit

Thank you very much! We strive to provide the service that our clients deserve. Take care, and have a nice day, Brenda! 🤗

Rated 5 out of 5 stars

No more anxiety about my debt!!!

I am extremely happy I took the step to finally pay off my debt. Cactus Credit was so helpful, polite and made sure I understood the whole process before moving on to the next step. My debt has caused so much anxiety for me, even more so since becoming a single mom of 2 young children, but Cactus was able to put me on the correct path and made the whole process so easy!

May 25, 2022
Unprompted review
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Reply from Cactus Credit

We are also extremely happy to help you, Shasta. We understand how hard it was during those trying times. Just stay strong, and take care of yourself and your family. 💚

Rated 5 out of 5 stars

Thank you for changing my credit score…

Thank you for changing my credit score life. I have more freedom now. Thank you.

May 18, 2022
Unprompted review
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Reply from Cactus Credit

You're welcome, Elizabeth! We're glad that we were there to help you have more freedom. Have a nice long weekend! 🤗

Rated 5 out of 5 stars

Cactus was very helpful in finding me a…

Cactus was very helpful in finding me a great trustee and getting me all the information I needed.

May 17, 2022
Unprompted review
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Reply from Cactus Credit

No worries, Trisha! It's our mission to make all of our clients happy and live a better life. 😊

Rated 5 out of 5 stars

I had very bad credit I called cactus…

I had very bad credit I called cactus credit my score was 500 and lower it is now over 700 and over 600 Im very pleased for there service 2015 I was not able to get a car I know own a car over all I'm very happy with there service thank you so much for helping me 😊😊

May 16, 2022
Unprompted review
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Reply from Cactus Credit

We're grateful to have you as our client! Thank you for your words. Enjoy your new ride and have a great day! 🤗

Rated 5 out of 5 stars

It took awhile to talk to the right…

It took awhile to talk to the right person when I got the right person the answer to all my questions somebody that spoke English was awesome that would have been Kyle and Tom I think anyways they help me through the process a bit more and then when I got my payment through they set me up with the trustee named David which has helped me in more ways than I can imagine I am glad that I took this opportunity to talk with cactus to help me through this rough time that we're having and helping me to correct it I advise anybody that needs to have this done to continue on with them and allow them to do their job which they do a great job thank you very much from Harold staranchuk

May 12, 2022
Unprompted review
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Reply from Cactus Credit

We're so touched by words. It is our happiness that we are able to help you. We promise to continuously improve our service. Thank you and have a great day! 💚

Rated 5 out of 5 stars

He was very personal and understanding…

He was very personal and understanding also kept me understanding clearly my next steps.

May 10, 2022
Unprompted review
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Reply from Cactus Credit

Thank you, Darcy! We appreciate you, and your words. It is our commitment to make sure every client understands the process and guide them through it. Have a great weekend! 🌵💚

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