While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Written by the company
Netherlands
3.7
1K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I made an order. I paid extra for it. No confirmation, no updates received - NOTHING. What a Shame really!
Reply from Cadeaubonnen.nl
Hello,
You always receive a confirmation from us, so if you didn’t get one, it’s likely that the email address was entered incorrectly.
Please send us an email with your payment proof, and we will of course resolve this for you promptly.
Kind regards,
Shania
(verzonden via e-mail)
I ordered a giftcard through this site. Payed 65 euro. Should have been delivered in 1 hour. Never came.
Reply from Cadeaubonnen.nl
Hallo Robbert,
Stuur ons even een mail dan helpt onze klantenservice je zo snel mogelijk. Je kunt deze mail sturen t.a.v. Rebecca.
Groetjes,
Atif
(verzonden via e-mail)
It is very hard to scratch the film above the pin code
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
