Caden Lane Reviews 1,864

My email provider is changing two of their old email services and is making those of us that have had our same email addresses with them for YEARS change our emails addresses.
Caden Lane merged all of my information from my old email to my new so I wouldn't lose my info, history and rewards.
It is so nice to have helpful customer service when it is already a HUGE pain in the ...and a WASTE of MANY hours that an email provider MAKES customers change their email address. Either you change providers or stay with the current, but either way, you have to change( at holiday time on top of everything already!!!)
Caden Lane was very helpful!

I love the clothes from this company but in addition, their customer service is fantastic.

We love Caden lane and are usually willing to pay a little bit more than typical baby clothes as it’s always excellent quality. Recently I received a sleeper onesie that I was hoping my daughter could wear on thanksgiving but unfortunately both ends a of the double zipper fell off and there was no way I could get it back on. I reached out to Caden Lane’s customer service and they were super nice, helpful, and responded actually within minutes. They are sending me a new one right away at no charge!

I had a question about an order that said it was pending. I reached out for clarification and my questions were quickly answered with kindness.

The support team was quick, professional, kind and understanding.

Wonderful customer service. Quick response. Truly care about their customers.

Caden Lane made sure that they helped me with a product I had some issues with. They got back to me quickly and responded with a great way to make it right! Amazing customer service!

My granddaughters name change a few times in this process and when the name was finally 100% locked in I added it to my cart. At check out I somehow had 2 blankets. I deleted one and paid. When my order came in I had deleted the wrong blanket and now have a blanket with the wrong name. They were kind enough to give me 40% a new blanket to help with my mistake.

Thanks so much for the wonderful service, communication and follow up! You are appreciated!

I love all of my Caden Lane products! The quality is great, the material of the clothing is soft and lasts a long time, and I love that some of the products can be customized. The customer service is also top notch! They are very quick with responding and answering any questions or resolving issues.

Amazing customer service! Helped me quickly with my issue. Couldn’t be happier. Highly recommend

Pregnancy brain got the best of me, and I could not remember if I placed the custom name in the box for our son’s first hat. I emailed the customer service team, and I had a response within hours, with an answer, and a little preview of the product I was soon to receive. Hands down best customer service I have dealt with.

Very responsive and helpful!!! Thanks so much!:)

I ordered 2 of the cutest t-shirts for Christmas gifts.
My order arrived quickly. I am looking forward to seeing the smiling faces when these gifts are opened!
I have to add that the customer service Caden Lane provides is TOP NOTCH! I will definitely order from this wonderful company again!!

Great quality products and excellent customer service!!
I have ordered many items including personalized blankets, swaddles, car seat covers and newborn gowns. All great quality!!

I didn't order...I was ready to but checked with recent online internet reviews and discovered that over 21% of buyers stated "do not buy". There is no functional return policy. I'm out.

I bought a personalized bunny blanket and I was unsure if I had put the correct name and the Caiden Lane went above and beyond to make sure that they can confirm my order was correct. Fast reply and it truly made me feel important. Thank you so much again!

I sent an email to Caden Lane to which they promptly responded and answered my question. I’m looking very forward to receiving the gown I ordered for our granddaughter.

Aside from adorable high quality products the customer service is top notch. I order from this company everytime a family member/friend has a baby. Will continue to do so!

After I finished my order and paid for it. I noticed that I had selected the wrong color blanket to be personalized. I emailed customer service right away and within a few short hours someone swooped it up and corrected my order for me!’ I am so impressed how efficient they were. Thank you so
Much Caitlin! You rock girl!