Trustworthy and that's the most important thing regarding casinos. I love Cafe and their sister sites as well. The bonuses are like none other. U play your deposit 1st and if you hit on it just cancel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Y'all been going down hill for a while. Daily bonus would not have hurt. Show appreciation. You always had great customer service until now. Won't be back after 4 years with you I'm good ty
Company replied
Y'all been going down hill for a while. Daily bonus would not have hurt. Show appreciation. You always had great customer service until now. Won't be back after 4 years with you I'm good ty
Company replied
Cafe casino has a ton of different options for extra perks or casino money. Trivia is always fun and their customer service reps on discord are awesome.
Company replied
Company details
Written by the company
Get away from it all with Cafe Casino. We’re all about making sure you get the most out of your gaming experience in a truly unforgettable atmosphere. Come discover a world of stellar promotions, incredible online casino games, five star customer service, a secure and mobile-friendly website, and fast and free payouts. The industry is full of online casinos, but we’re the only ones who take care of you. So, don’t sweat the small stuff, kick back and escape from the daily grind with Cafe Casino.
Contact info
United States
- cafecasino.lv
You should know
3.7
Average
827 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Won 5k my very first day playing!
Won 5k my very first day playing!! Made the withdrawal process easy, even when I was confused at first. I immediately got help from customer support! 10s all around!
May 30, 2026
Unprompted review
Reply from Cafe Casino
Thank you so much for sharing your experience, and congratulations on your win!
We’re glad to hear that your first day with us was a positive one and that our support team was able to assist you quickly during your withdrawal process. Providing a smooth and helpful experience for our players is something we strive for, so it’s great to know we met that expectation.
We truly appreciate your feedback and wish you the best of luck going forward. If you ever need assistance again, our team is always here to help.
I've played at Cafe Casino off and on…
I've played at Cafe Casino off and on for a couple of years. Recently they sent out a survey asking players where they could improve and from what I see they are turning the suggestions into actions. Recently they ran a random giveaway on telegram all you had to do was heart the comment to be entered, I never really thought I would win but a few hours later I was notified to be one of the $50 winners. So I logged into my account and sure enough I had a $50 credit which I was able to turn into $800. There was the regular playthrough I had to go through first but even so after that I had an $800 payout with no hastles. I've actually never had an issue cashing out with them payouts are always quick and easy.
May 27, 2026
Unprompted review
Reply from Cafe Casino
Thank you for sharing your positive experience with us and congratulations on your winnings!
We truly appreciate your loyalty and are happy to know that your payouts continue to be smooth and hassle-free. Your satisfaction is our priority, and we look forward to your continued support.
Made some money and I enjoyed the…
Made some money and I enjoyed the slots. It was worth it just wish it was simpler
May 29, 2026
Unprompted review
Reply from Cafe Casino
Thank you for your feedback! We’re glad to hear you enjoyed the slots and had a positive experience overall.
We also appreciate your suggestion about simplicity. Feedback like yours helps us identify ways to improve the player experience.
Thanks again for your support, and we wish you continued good luck!
I always hit on this casino
I always hit on this casino ! Lovely customer service and whole lot of different games !
May 26, 2026
Unprompted review
Reply from Cafe Casino
Thank you so much for the amazing feedback!
We’re thrilled to hear you’re enjoying the games and having great experiences on our platform. It’s also wonderful to know our customer service team has made a positive impression ;we work hard to provide the best possible experience for our players.
We truly appreciate your support and look forward to bringing you even more fun, excitement, and game variety ahead!
Cafe Casino doesn't care about…
Cafe Casino doesn't care about retaining paying customers. Not sure what's going on at this sister site. I play at most of their sites and really enjoy the platform. It seems to be ran like a sweepstakes dump site. They should take lessons from Slot.Lv, who takes dang good care of their customers unlike Cafe, and it's the same platform with the same games. They basically told me to take my money elsewhere, so I will.
May 27, 2026
Unprompted review
Reply from Cafe Casino
Thank you for taking the time to share your thoughts
We’re sorry to hear that your recent experience with us, didn’t meet your expectations. Retaining and valuing our members is extremely important to us, and we take all feedback seriously as we continuously work to improve our overall customer experience.
We also appreciate your comparison to other platforms within the network. While each site may have its own promotions, policies, and customer experience approach, we understand how important consistency and clear communication are for our members.
Your comments have been shared with the relevant team for review. We truly value your continued engagement across our platform and hope we’ll have the opportunity to improve your experience moving forward.
Reply from Cafe Casino
Thank you for your message, and we’re sorry that you haven’t received your funds yet.
Sometimes withdrawals can take a little longer to process depending on the payment method and additional security checks, however we understand how frustrating delays can be when you’re waiting on your funds.
We’ve requested the necessary information so we can look into this further for you as quickly as possible. Please rest assured that your withdrawal is being actively reviewed, and we will do everything we can to ensure you receive your funds as soon as possible.
We appreciate your patience in the meantime, and we’ll keep you updated as soon as we have more information.
Predators.
I joined Café Casino after seeing their flashy 300% first‑deposit bonus. It looked like a great offer, so I deposited $89, got the $267 bonus, and started playing.
Then something unbelievable happened: I ran my balance up to $27,000. Twenty‑seven thousand dollars. According to their own terms, I needed to wager $14,240 before withdrawing. Fine. But after wagering nearly $200,000—yes, two hundred thousand dollars, not fourteen thousand—the moment I got close to cashing out, the entire system flipped. Machines that had been hitting for $2,000, $3,000, even $5,000+ suddenly couldn’t break $100 on $100 spins. My balance tanked to around $7,000. Annoying, but still withdrawable.
And that’s where Café Casino showed its true colors.
initiated a $6,000 BTC withdrawal. It sat pending forever, but conveniently, I was given the option to reduce or cancel the withdrawal. Interesting timing. Instead, I switched to a smaller $777 BTC Lightning withdrawal, assuming it would be fast—because on Bovada, Lightning payouts are instant, consistent, and drama‑free.
Hours passed. Nothing.
Support told me it was “in confirmation” and to be patient. Meanwhile, the option to cancel or adjust the withdrawal—something they had just offered—mysteriously disappeared. I was locked out for 24 hours with no control over my own money.
And yes, while waiting, I made the mistake of playing again. But let’s be honest: when a casino traps your withdrawal and removes your ability to touch your funds, they know exactly what they’re doing. I lost everything except the $777 that was already pending.
The next morning, they had the audacity to send me a promo: deposit $200 and get a 100% match. Against my better judgment, I tried it. And, of course, I lost it almost instantly.
Here’s the truth:
Café Casino is not offering “bonuses.” They’re setting bait. They reel you in with big numbers, let you win just enough to feel hooked, then slam the brakes the moment you try to cash out. They manipulate withdrawal options, delay payouts, and create intentional obstacles designed to push you back into playing. It’s predatory, unethical, and absolutely intentional.
Yes, I kept playing. But the system is engineered to force that outcome. When a casino blocks your withdrawal, removes your options, and traps your funds for 24 hours, that’s not “bad luck.” That’s a tactic.
If you value your money, your sanity, or basic fairness, go to Bovada. Their payouts are instant. Their bonuses are real. Their platform doesn’t play games with your withdrawals.
Winning $27,000 feels incredible.
Watching $27,000 evaporate because a casino rigs the process feels sickening.
Café Casino, feel free to review my account history. Every detail is accurate. I’ll be waiting for your response.
Cheers,
Brandon W.
******UPDATE******
I submitted the requested information and still haven’t heard back from Cafe Casino.
May 22, 2026
Unprompted review
Reply from Cafe Casino
We take all feedback seriously and appreciate the opportunity to address your concerns.
We regret to learn about the frustrations faced with the withdrawal process following such significant wins. Please be assured that our platform operates in accordance with established terms and conditions, and we are committed to providing a fair and transparent experience for all players.
Regarding your withdrawal request, our system implements security measures to verify transactions and prevent potential fraud or misuse. Delays or restrictions may occur in certain cases, especially when additional verification is required. We apologize for any inconvenience this may have caused and appreciate your patience throughout this process.
At Cafe Casino, our bonuses/rewards are designed to enhance your gaming experience and are subject to specific wagering requirements. We do not engage in any practices intended to manipulate or unfairly hinder our players, and our aim is to offer a responsible and enjoyable gaming environment for all.
To gain a clearer understanding of your concerns, we have requested additional information for further review.
I did match pay and somehow it took 300…
I did match pay and somehow it took 300 out of my bank and I didn’t get it back. Tried customer service and got nowhere!
May 23, 2026
Unprompted review
Reply from Cafe Casino
We’re sorry to hear about your experience and understand your concern regarding the MatchPay transaction.
As MatchPay is a separate third-party payment service, we recommend contacting MatchPay Support directly regarding the missing funds so they can review the transaction details on their end. Be sure to provide them with the transaction date, amount, and any screenshots or banking confirmations available to assist with their investigation.
We appreciate your understanding and hope the issue is resolved quickly.
Overall great experience
It did take me several months to finally win any amount. But the withdrawal process was flawless! Thanks Cafe Casino for the services and fun you bring to the table.
May 23, 2026
Unprompted review
Reply from Cafe Casino
Thank you for sharing your experience with us! We’re glad to hear that, once you secured a win, the withdrawal process was smooth and hassle-free.
We appreciate your patience and your kind words about the fun and service Cafe Casino provides. Our goal is always to deliver an enjoyable gaming experience along with fast and reliable payouts for our players.
Reply from Cafe Casino
We appreciate your feedback and sharing your experience.
Don’t Win To Often
I was banned from bonuses in 2019 as I won to often. So it is still in effect as of today. I think that is a HORRIBLE way to keep people playing in your site. I didn’t win all the time maybe a couple of times a month, I played a lot. I just think that they need to know how to maintain players and don’t think banning is a good practice.
May 23, 2026
Unprompted review
Reply from Cafe Casino
Thank you for sharing your feedback. We understand your frustration regarding bonus eligibility and appreciate you taking the time to express your concerns.
Promotional offers and bonus eligibility are reviewed based on a variety of factors in accordance with our internal policies and Terms of Service. These decisions are not solely based on winning activity, and eligibility can vary over time depending on overall account activity and promotional usage.
We certainly value all of our players, especially long-time customers, and we regret that your experience has left you feeling disappointed. Your comments regarding player retention and promotional practices have been shared internally, as we always welcome constructive feedback on how we can improve the player experience.
Only one complaint,
Only complaint would be just to make sure to read the terms of accepting any bonus play. Other than that I've enjoyed playing Cafe Casino!!
May 20, 2026
Unprompted review
Reply from Cafe Casino
Thank you for your feedback. We appreciate you taking the time to share your experience.
We’re glad to hear you’ve been enjoying our platform. Regarding your comment about bonus play terms, we understand how important it is for these details to be clear and easy to follow. We encourage all players to review the full terms and conditions associated with any promotional offers before accepting them, as this helps ensure a smooth and transparent experience.
Reply from Cafe Casino
Thank you for your feedback! We’re glad to hear you’re enjoying the fast and reliable experience.
Reply from Cafe Casino
We regret to learn about your experience.
At Cafe Casino, our goal is to ensure our players have an enjoyable experience. We would appreciate more details so we can better understand and address your concerns.
Feel free to contact our support team directly at any time, as they are available 24/7 to assist you.
JOIN NOW IF YOU LOVE WINNING
first time i played on cafe i won so much money off of .30 cents…. i couldn’t believe it. i was able to redeem almost within seconds. this place is awesome and the online community like discord and instagram is filled with great people and giveaways !
May 15, 2025
Unprompted review
Reply from Cafe Casino
Thank you for sharing your experience!
Congratulations on your wins. We're happy to have you as a part of our community!
I play this casino all the time
I play this casino all the time! And I spend thousands but I’ve also won 10,000 6000 multiple times just thousands they always pay out within 10 minutes,My money is in my bitcoin wallet, No lie that is on everything I love, God honest truth! I have no reason to lie. I I have never done a review on anything in my entire life. This is the first and I’m 50 years old so that’s how much I like this one.I love the games,but I’ve never had an issue one time with them.They have been nothing but good to me, but that’s my opinion. They’re 100% legit so if anybody’s ever worried about that, you don’t have to worry about that. Just all around the best one and I’m a gambler. I’ve probably gambled at 90 different casinos online, but I’m always back at this one! And to be honest with you, I’m playing it right now. I’m on instant Inferno playing right now while I write this well obviously I stopped for a break to write this review but I’m literally playing them right now!
May 12, 2026
Unprompted review
Reply from Cafe Casino
Thank you for sharing your enthusiastic experience with us! We truly appreciate your loyalty and are happy to learn about your exciting gameplay and wins at our casino.
At the same time, we want to remind all our players of the importance of responsible gaming. While we celebrate your enjoyment and success, we also encourage you to set limits and take regular breaks when necessary.
Thank you again for your positive review and for being a valued member of our community. If you ever need assistance or have any questions, please don’t hesitate to reach out.
I was told I won $50 and it had been…
I was told I won $50 and it had been credited to my account but I have yet to see this happen. and when I reached out to them via telegram they have just been reading my messages with no response. it just gives sketch
**update**
they decided to not follow through and told me that because i didnt deposit in the past 7 days im not eligible. but the post that i supposedly won from said "all you have to do us ❤️ react to be in" lol stop callin it a giveaway if yall aint givin shit away 🤭😂 call that shit layaway! 😩😂😂😂 original review def still stands, SKETCH 🥶
May 4, 2026
Unprompted review
Reply from Cafe Casino
***UPDATED***
Hi there! We’ve confirmed that the prize from the Telegram promotion has been successfully credited to your account. We hope you enjoy it, and we wish you the very best of luck with your play!
------------------------------------------------------
We sincerely apologize for any inconvenience you've experienced.
Please reach out to us directly through the platform where the bonus was offered for further assistance, and our team will promptly look into this for you.
We are committed to ensuring a smooth and transparent experience, and we appreciate your patience as we work to address your concerns.
Love the games
Love the games! Have more luck on here than any other online slots.
May 10, 2026
Unprompted review
Reply from Cafe Casino
We're thrilled to know you're having a great experience playing with us!
Wishing you the best of luck in your future sessions!
Great casino wide variety of games big…
Great casino wide variety of games big wins, and fast withdrawals. I’d recommend it to anyone.
May 1, 2026
Unprompted review
Reply from Cafe Casino
Thank you for your positive feedback!
We appreciate your recommendation and look forward to consistently providing you with an exciting and enjoyable gaming experience.
Reply from Cafe Casino
Thank you for your wonderful feedback!
We’re thrilled to hear that you’re enjoying our games, fast payouts, and customer service.
Providing a smooth and enjoyable experience for our players is always our top priority. We truly appreciate your support and look forward to continuing to serve you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.