Trustworthy and that's the most important thing regarding casinos. I love Cafe and their sister sites as well. The bonuses are like none other. U play your deposit 1st and if you hit on it just cancel... See more
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Y'all been going down hill for a while. Daily bonus would not have hurt. Show appreciation. You always had great customer service until now. Won't be back after 4 years with you I'm good ty
Company replied
Y'all been going down hill for a while. Daily bonus would not have hurt. Show appreciation. You always had great customer service until now. Won't be back after 4 years with you I'm good ty
Company replied
Cafe casino has a ton of different options for extra perks or casino money. Trivia is always fun and their customer service reps on discord are awesome.
Company replied
Company details
Written by the company
Get away from it all with Cafe Casino. We’re all about making sure you get the most out of your gaming experience in a truly unforgettable atmosphere. Come discover a world of stellar promotions, incredible online casino games, five star customer service, a secure and mobile-friendly website, and fast and free payouts. The industry is full of online casinos, but we’re the only ones who take care of you. So, don’t sweat the small stuff, kick back and escape from the daily grind with Cafe Casino.
Contact info
United States
- cafecasino.lv
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3.7
Average
827 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Payout in real money not crypto if…
Payout in real money not crypto if deposits are made with real currency then the withdrawal process should also honor that scam!
April 12, 2026
Unprompted review
Reply from Cafe Casino
We’re sorry to hear about your frustration and understand your concerns regarding withdrawal methods.
We offer a variety of payout options, which you can review through your Withdrawal page. While crypto is often recommended due to its speed and efficiency, it is not the only available option.
Regardless of the method selected, withdrawals are processed accordingly, and we’re happy to help guide you through the available options. Please reach out to our support team with your account details so we can assist further and help find the best solution.
We appreciate your feedback and the chance to improve your experience.
Reply from Cafe Casino
Thank you for the kind words! We’re glad to hear you’re having a wonderful experience.
We truly appreciate your support and are always here if you need anything. Happy gaming!
Reply from Cafe Casino
Thank you for your feedback!
We're glad to hear you found the cash out process quick and easy; that’s exactly the experience we aim to provide.
We appreciate your support and look forward to serving you again!
Great selection of game
Great selection of game, fast response and dont feel like talking to an automatic ai. Withdrawal are not fast as it said , limited 5k a week or 2k5 max each time. So if play win a jackpot 50k would take more than a year to receive all. Im currently waiting almost 48h for my second withdrawal.
April 8, 2026
Unprompted review
Reply from Cafe Casino
Thank you for your detailed feedback; we really appreciate you taking the time to share your experience.
We’re glad to hear you’re enjoying the game selection and our support team. We can confirm that all of our interactions are handled by real, dedicated agents. no AI, so it means a lot that you noticed the difference.
We understand your concerns regarding withdrawal timeframes and limits. While these are in place as part of our processing and security procedures, we know waiting can be frustrating especially after a big win. Rest assured, your withdrawal is being processed, and you should see an update soon.
We truly appreciate your patience and your continued support.
If I could give a negative star rating...
If I could give a negative star rating, I would! This casino is a joke! And they do not follow through with what they sell... as in the new player promo with 150 free spins! O got 50 the first day, 25 the second and nothing after that! And the 30 times play through, come on! I have reached out over half a dozen times to thier online chat only to be disconnected well after 20 min time, never contacted after and the problem prosists! They don't care about thier players, only getting $, greedy slimy company!
April 6, 2026
Unprompted review
Reply from Cafe Casino
We’re very sorry to hear about your experience and understand how frustrating this must be. This is certainly not the impression or level of service we aim to provide.
Regarding the promotion, we’d be more than happy to review your account and ensure that all eligible rewards, including the remaining free spins, were issued correctly. Sometimes promotions are released in stages or have specific requirements, however we want to make sure everything was applied as intended.
We also sincerely apologize for the difficulty you experienced trying to reach our support team. Long wait times and disconnections are not the experience we want for our members, and your feedback is being taken seriously.
Please respond to our request for additional details. so we can investigate this further and work toward a resolution. We truly value your business and would like the opportunity to make this right.
Payouts are quick
Initially I was really bothered at the different hurdles I had to overcome to get my winnings. Now that I figured that the problem was on my end all I can say is, I’m very excited about the quick payouts.
April 4, 2026
Unprompted review
Reply from Cafe Casino
Thank you for sharing your experience!
We’re glad you were able to resolve the initial hurdles and are excited about the speed of our payouts.
We truly appreciate your patience and are happy to hear you’re enjoying a smoother experience now.
We look forward to continuing to provide you with quick and reliable service!
I did an online survey.....never again
I did an online survey from them that took 15 minutes and was told I would receive $5 in my account in about 10 days. Got to the date and the customer service said they had no record of it. They wanted a screenshot of the email. Which had long been deleted. Customer acts stupid or just quits talking when they have an issue.
April 6, 2026
Unprompted review
Reply from Cafe Casino
*****LATEST UPDATE ( 9th April, 2026) ******
We have carefully reviewed your concern and have followed up with you via email with further details.
We’re pleased to confirm that your situation has been respectfully handled, and as a gesture of goodwill, we have also included an incentive for you.
We truly value your feedback and would greatly appreciate it if you would consider updating your rating to reflect the resolution provided. Please don’t hesitate to reach out if there’s anything further we can assist you with too.
____________________________________________________________________________________________________
We’re so sorry to hear that you didn’t receive your bonus.
We’d be more than happy to look into this further and make sure it’s resolved properly.
We’ve requested some additional information from you and hope you can provide it so we can get this sorted for you as quickly as possible. Your experience matters to us.
Super easy and fun to use
Super easy and fun to use! And I love the match pay!
April 5, 2026
Unprompted review
Reply from Cafe Casino
Thank you so much for the kind words!
We're thrilled to hear that you're enjoying how easy and fun the experience is and that the match pay is hitting the mark for you.
We truly appreciate your support and look forward to bringing you even more great features!
I like it it deposited 60 won 2300 24…
I like it it deposited 60 won 2300 24 hr hold i woke up 4 am money was in my bitcoin wallet
April 3, 2026
Unprompted review
Reply from Cafe Casino
Providing a seamless and reliable experience is exactly what we aim for. Thanks for sharing your experience, and best of luck in your future games!
Been winning alot so absolutely awesome
Been winning alot so absolutely awesome
April 4, 2026
Unprompted review
Reply from Cafe Casino
Thank you for your positive feedback!
We're glad you're having an awesome time on our platform, and we're wishing you many more wins!
I love the games and withdrawal is…
I love the games and withdrawal is super easy!
April 3, 2026
Unprompted review
Reply from Cafe Casino
Thank you for the great feedback!
We’re so glad to hear you’re enjoying the games and finding the withdrawal process smooth and easy.
We truly appreciate your support and look forward to continuing to provide you with a great experience!
Winner of a Grand Jackpot !!!!
I couldn’t really believe my own eyes at first but sure enough yeah I hit the Grand jackpot playing with bonus money that I won from spinning their points wheel. So yes it’s possible to hit the GJ on bonus money! Cafe casino is the best ! Keep up the good service and I’ll keep coming back !
June 20, 2025
Unprompted review
Reply from Cafe Casino
Thank you for the amazing feedback! Hitting a Grand Jackpot — especially from bonus funds — is incredible, congratulations! 🎉
We’re thrilled to hear you’re enjoying the experience and appreciate your continued support. If you ever need anything, our team is always here to help. Keep the wins coming!
I’ve been here for about 10 years I…
I’ve been here for about 10 years I love it
March 31, 2026
Unprompted review
Reply from Cafe Casino
That truly means a lot to us; thank you for being with us for so many years!
Your loyalty and continued support over the past decade are sincerely appreciated.
We’re glad to hear you’ve been enjoying your experience, and we look forward to many more years together.
Wish they honored more free spins after…
Wish they honored more free spins after spending the amount of money I have.
March 24, 2026
Unprompted review
Reply from Cafe Casino
Thank you for sharing your feedback; we really appreciate your honesty and your continued support.
While promotions like free spins are offered discretionary, your feedback is valuable and helps us improve the overall experience for our players. We’ll be sure to pass your comments along to the relevant team.
In the meantime, we encourage you to keep an eye on your account and our promotions, as new offers are introduced regularly.
Reply from Cafe Casino
Thank you for the 10/10 rating!
We truly appreciate your support and are delighted to hear about your positive experience. If there’s ever anything more we can do for you, please don’t hesitate to reach out.
Bait and Switch🥺
I transferred my Bitcoin and after that I was no longer important to the casino. I was promised a bunch of free spins for brining my Bitcoin. I did my part they did not. They say my 100 free spins expired almost instantly. It took me all this time before I could get a straight answer from customer service. I started char after chat after chat. Stay away from this casino. I'm on many different casinos. They all come through with their promises but this one. You have been warned! Supposed to be fun. Not worrying whether the site your on is gonna be about greed rather than customer service. Anyway, Have Fun Everyone!!!
March 31, 2026
Unprompted review
Reply from Cafe Casino
Thank you for sharing your experience. We’re sorry to hear about the frustration regarding the free spins and the difficulty getting a clear response from support.
We understand how disappointing it is when a promotion doesn’t work as expected. Free spin offers do have specific activation windows and expiry terms, but we agree that this should be clearly communicated.
We’d like the opportunity to review this for you. Please reach out to us, so we can check the promotion and your account activity.
Great agents great games great service
Great agents great games great service
March 30, 2026
Unprompted review
Reply from Cafe Casino
Thank you for the fantastic feedback! We’re thrilled to hear you’re enjoying our games, service, and support team.
We truly appreciate your support and are always here if you need anything. Happy gaming!
Great platform to play on and customer…
Great platform to play on and customer service is great I recommend this app thanks cafe casino
March 30, 2026
Unprompted review
Reply from Cafe Casino
Thank you for the great feedback! We’re glad to hear you’re enjoying the platform and had a positive experience with our customer service.
We truly appreciate your recommendation and support. If you ever need anything, our team is always here to help. Happy gaming!
chance
This program offers a chance not only to get rich—even if just a little bit—but also to enjoy the game itself.
March 30, 2026
Unprompted review
Reply from Cafe Casino
Thank you for sharing you feedback. We’re glad to hear you’re enjoying both the excitement of the games and the overall experience.
Wishing you plenty of fun and the best of luck in your gameplay!
STAY AWAY!!
STAY AWAY!!! COMPLETE SCAM!!! NOT A LEGITIMATE WEBSITE. They just ROBBED me over $300. When customer service contacted through limited means, my issue was disconnected in 30 seconds. My balance was 300 three days ago, 29 two days ago, and 18 yesterday, today zero. I haven't played in four days. An investigation is in the process of being initiated... Stay tuned
March 29, 2026
Unprompted review
Reply from Cafe Casino
We’re sorry to hear about your experience and understand how frustrating and concerning this must be. Please know that we take claims like this very seriously and are committed to maintaining a fair and secure environment for all players.
Your experience is important to us, and we’re committed to ensuring your concerns are carefully and thoroughly reviewed. We’ve requested your account details so we can better assist.
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