Cairnview Windows & Doors Reviews 85

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their professionalism, helpfulness, and efficiency from initial consultation to installation. Customers are delighted with the high quality of the products, including doors and windows, noting their aesthetic appeal and functionality, such as blocking drafts. The service is frequently described as excellent, with many appreciating the smooth process, attention to detail, and the tidiness of the installation teams who leave no mess behind. However, some people mentioned a delay in fitting a garage door due to an initial damaged delivery, which extended the waiting time before installation.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising the team for being professional,... See more

Service

People report positive experiences with service, consistently praising the professionalism and efficiency of... See more

Product

Clients share positive opinions on product, expressing delight with their new windows, doors, and... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction and being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had a new Palladio front door fitted. Great service throughout, from Bella on our drop in to the showroom, Sean who did our home quotation and Andy and Brian who carried out the fitting professi... See more

Company replied

Rated 5 out of 5 stars

Without question my go to local door and window supplier and installer. From the initial consultation with Sean who was knowledgeable and really helpful to contact with the office there is nothing to... See more

Company replied

Rated 5 out of 5 stars

Very impressive company from start to finish. Great communication from Bella prior to work commencing. The team (Andy, Mel, Brian) who replaced our soffits and fascias were very professional, hard wor... See more

Company replied

Rated 5 out of 5 stars

We have just had a new front door fitted. We are delighted with it. Mike and Ben did an excellent job. They are so pleasant, professional and helpful. They fully explained the locking mechanism of t... See more

Company replied


Company details

  1. PVC Windows Supplier
  2. Conservatory Specialist
  3. Door Supplier
  4. Window Installation Service

Written by the company

Cairnview Windows & Doors is a family-run business based in Perth, proudly serving customers across Scotland since 1997. We specialise in high-quality windows, doors, conservatories, roofline and cladding, helping homeowners improve their properties with products that are carefully chosen, professionally installed and built to last. At Cairnview, we believe home improvements should feel straightforward, honest and personal. From the first enquiry through to completion, our aim is to offer genuine advice, clear communication and friendly, reliable service. Whether you are replacing a single door, upgrading your windows, planning a conservatory or improving the outside of your home, our team is here to guide you properly and make sure you feel confident at every stage. As a family business, our values matter deeply to us. Honesty, integrity, quality workmanship and genuine customer care are at the heart of how we work every day. We know that inviting a company into your home is a big decision, which is why we work hard to be approachable, respectful and dependable throughout the full customer journey. Our experienced team is committed to doing things properly, from careful surveys and clear quotations to skilled installation and aftercare. We are proud of the reputation we have built over the years, and grateful to every customer who chooses to trust Cairnview with their home. Cairnview Windows & Doors - trust in us, trust in our values.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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1-star

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Rated 5 out of 5 stars

My new doors are beautiful

My new doors are beautiful. Cheryl spent time with me designing the perfect doors and Michael and Ben did a great installation job. I would highly recommend this company, very professional and friendly throughout the process.

October 10, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Hi Laurie-Anne, thank you so much for your lovely review! We are delighted to hear about your positive experience with us! :)

Rated 5 out of 5 stars

Replacement front door

Michael and Ben attended my home today to fit a new front door. 1st class service from both lads, nothing was too much trouble. Both were friendly, approachable and knowledgeable, and have done a fantastic job. First class service from quotation stage through to installation. Thank you.

October 11, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Hi Cristeen, thank you so much for your lovely review! We are so glad to hear you are delighted with your installation!

Rated 2 out of 5 stars

Terrible workmanship from Cairnview or is it Highland

Great that there’s an edit facility. My complaint appears to have been (not) answered by Cairnview Windows Ltd?? A name change that didn’t happen until the following year and a response ignoring completely the original complaint. If you use this company, then He’ll mend you. Seriously, read the reviews and ask yourself if they seem genuine. I honestly wish my experience of this company was even partly on par with similar reviews.

We purchased a property recently from an elderly couple and moisture/damp issues were highlighted within the property in the Home Report. On further inspection, it appears that none of the 10 windows supplied and fitted by Highland Homestyle a year earlier had trickle vents fitted to allow airflow, which as I understand it has been a legal requirement since 2022. In addition the 2 main lounge windows are clearly a different style/size from the others and have a 5-10mm gap from the frame on all 4 sides.

I highlighted the above to the company and after my third email, received a response completely avoiding the 2 issues raised and trying to sell me a guarantee for work which in my opinion is substandard at best. I responded asking again for clarification, but as expected have had zero response.

September 30, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Thank you for sharing your feedback regarding the windows we installed for the previous homeowners. We are disappointed to hear that the specification and designs chosen by the previous homeowners are not to your preference.

Rated 5 out of 5 stars

Recommend Highland Homestyle

Absolutely delighted with my new windows, would highly recommend Highland Homestyle to anyone. Friendly and informative team, from the sales manager Sean to the office staff, to Andy and team who fitted the windows, which are lovely, their workmanship was was excellent and they left everything neat and tidy. Highly recommend their services.

September 19, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Hi Anne, thank you so much for your wonderful review! We're thrilled to hear you're delighted with your new windows, and it’s great to know our whole team, from Sean to Andy and the fitters, made the process smooth and tidy for you. We really appreciate your recommendation! If you ever need anything else, we’re just a call away. 😊

Rated 5 out of 5 stars

Excellent from start to finish!

First time using Highland Homestyle and I would and will highly recommend them to anyone! Absolutely delighted with my new windows. Sean, Sales Manager, was friendly, very informative and not pushy at all. The Admin Team were very helpful and nothing was ever too much trouble for them. Michael & Ben fitting the windows were lovely, left everything really tidy and displayed great workmanship. The whole process from start to finish has been brilliant!

September 10, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Thank you so much for your kind words! We're thrilled to hear you're delighted with your new windows and had a great experience with our team. I'll pass your lovely feedback along to Sean, Michael, Ben, and our admin team. We’re always here if you need anything in the future! 😊

Rated 5 out of 5 stars

Fabulous Customer Service

Highland Homestyle has been wonderful from start to finish. The customer service provided is nothing short of exceptional and I would recommend using this company, without hesitation.

September 13, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Thank you so much for your kind words! We’re thrilled to hear you had a great experience from start to finish. It was our pleasure to help, and we truly appreciate your recommendation! 🙏😊

Rated 5 out of 5 stars

We are delighted with our new conservatory.

We are delighted with our new conservatory. From the initial visit through to completion was hassle free. Andy and team all worked hard. They dismantled the old conservatory and the new one was built all within a week. They tidied everything up when finished and the workmanship is first class. We would definitely recommend Highland Homestyle.

August 5, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Thank you so much for your kind words! We're thrilled to hear that you're delighted with your new conservatory. Andy and the team are dedicated to delivering first-class workmanship, and we're glad that it shows. We truly appreciate your recommendation and are here for any future projects you might have. Enjoy your new space!

Rated 5 out of 5 stars

2nd time using this firm now

2nd time using this firm now.
Very good, friendly service.
Michael and Ben recently fitted our bedroom window.
Very pleased with it.

August 19, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Hi Margaret, thank you so much for your kind words! We're thrilled to hear you're pleased with the service and your new bedroom window. Michael and Ben enjoyed working on your project, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

5 star company


I recently had new windows fitted by Highland Homestyle, and I couldn't be happier with the service I received. From start to finish, the team was incredibly friendly and professional. The workmen were not only skilled and efficient, but they also maintained a high level of tidiness throughout the entire process, leaving my home clean and organized after each day's work.

The quality of the windows and the installation exceeded my expectations. I highly recommend this company for anyone in need of new windows or any related services. Their dedication to customer satisfaction is evident in every aspect of their work.

May 8, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Thank you for your wonderful review! We're thrilled to hear that you are delighted with our service and the quality of your new windows. Our team always strives to be friendly, professional, and tidy, so it's great to know we met your expectations. Thanks again for choosing Highland Homestyle!

Rated 5 out of 5 stars

We chose highland homestyle to replace our front door and patio door. replace…

We chose highland homestyle to replace our front door and patio door on the recommendation of friends. The initial consultation was thorough and the guys that arrived to fit the doors were great too.The finished job was excellent, I would highly recommend highland homestyle and will use them again in the future when we get around to replacing the windows.

July 25, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Hi, thank you so much for the lovely review and your kind recommendation! Please let us know if there is anything else we can help with in the future!

Rated 5 out of 5 stars

Perfect experience

From calling the office to having someone out to take measurements to new windows and doors put in we can’t fault the service, everyone has been helpful and friendly and all within no time at all, we would highly recommend highland homestyle to anyone

July 24, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Hi Nicola, thank you very much for the kind review! We really value your feedback and your recommendation!

Rated 5 out of 5 stars

All good

All good, good customer service workman did a good jon turn up on time and left the place tidy, even was flexible on fitting day

July 27, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Hi Pauline, We are delighted that you had such a positive experience with us. That’s what we strive to achieve every time. Thank you so much for the kind review.

Rated 5 out of 5 stars

They do all my double glazing and doors for my portfolio of buy to let’s

I have had highland homestyle do work for me over 7 years now .
From doing big jobs to small jobs and ever job was treated in a very high and professional manner.
Nothing ever a problem 👍

July 29, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Hi Stuart, thank you so much for your wonderful review! We're thrilled to hear that our work has consistently met your standards. Your feedback is greatly appreciated and motivates us to maintain our high quality of service.

Rated 5 out of 5 stars

Highly recommended

We decided to use Highland Homestyle based on a friend's recommendation, and we're very glad we did! While the quotation process was a bit slower than anticipated, the final result was worth the wait. A special shoutout to Mike and Ben, who installed the doors. They worked incredibly quick and ensured our house was clean when they finished. We highly recommend this company!

July 5, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

We're thrilled to hear that you were happy with the final result and that Mike and Ben did such a fantastic job with the installation. Their work is a testament to our team. We appreciate you bringing the quotation timeline to our attention. Your feedback is invaluable as we strive to improve our service. We’re delighted your patience was rewarded with a beautiful end product. Thank you again for choosing Highland Homestyle and for your wonderful recommendation!

Rated 5 out of 5 stars

I love this company…

I loved this company from the moment I found them online. Everyone from the office staff to the joiners who measured everything and then came back to fit the door. They were all super helpful and happy to answer my questions. My door looks fantastic and I feel totally secure in my home now. The door came in at a good price and I know it will last for many many years. I would highly recommend them.

July 18, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Hi Janis, thank you for your wonderful review! We're delighted to hear that you had a positive experience with our team and are pleased with your new door. Your kind words and recommendation mean a lot to us!

Rated 5 out of 5 stars

Excellent service

We had our front door replaced with a beautiful new one. The guys were efficient and tidy. Very impressed with the service and quality of my new front door. Thank you Highland Homestyle

November 18, 2023
Unprompted review
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Reply from Cairnview Windows & Doors

Hi Katherine, thank you so much for taking the time to leave such a wonderful review! Your kind words are much appreciated, and we are delighted that you love your new door.

Rated 5 out of 5 stars

Everything was seen to promptly and…

Everything was seen to promptly and with friendliness.

July 5, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Hi Kenneth, we are glad to hear everything was up to your standards. Please let us know if there is anything we can help with in the future.

Rated 5 out of 5 stars

First class service from start to finish

First class service from start to finish. I had both new front and back doors fitted and the fitters were prompt, friendly and professional. I was well impressed with their work. So neat, also cleaning up their mess and taking away old doors. I would recommend them to anyone thinking of new doors. Next day aftercare phonecall was good too. 10/10 from me.

July 1, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Hi Louise, thank you so much for the lovely review! We take great pride in our work, and your kind words mean a lot to us. Please get in touch if there is anything else that we can help with in the future!

Rated 5 out of 5 stars

New front door

I have just had a new front door fitted by Mike and Ben
Absolutely delighted with their workmanship and they were cheerful and very tidy. Would highly recommend Highland Homestyle .

July 2, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Hi Elizabeth, thank you for the lovely review. We're so happy to hear you're delighted with our service. Your recommendation means the world to us! Please let us know if there is anything else we can do for you.

Rated 5 out of 5 stars

First Class Company

Ordered a replacement back door which was fitted today. From start to finish we received excellent customer service in a friendly, efficient manner with no hassle or pressure. A joy to deal with and all at a competitive price having tested the market with other quotes.
Fitters came spot on time and fitted the door in record time and left a perfect job done. Clearly people who know what they are doing.
On the basis of our experience I would strongly recommend this company to anyone.

July 3, 2024
Unprompted review
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Reply from Cairnview Windows & Doors

Hi Stuart, thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that you received excellent customer service from start to finish. Your recommendation is the highest compliment we could receive!

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