If I could give 0 stars I would. I am going to report this Didsbury based company to trading standards. Ordered food , didn't arrive, phoned them , said they had been trying to reach the driver but he... See more
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See what reviewers are saying
Absolute shocking waiting 3 hours for my order never turned up won’t refund me because apparently the weather was bad which it wasn’t even raining at that time lying robbing bastards
Disgusting place with bad customer service 😒 my kids was waiting for over 3 hours for milkshake and waffles that was never going to be delivered. I rang numerous times to be told it was on way and on... See more
Already two hours since food had been ordered. Driver apparently left 45 minutes ago, but is 15 minutes away.... Honestly believe I am being lied to about the status of my order. Genuine Genuine... See more
I am always always in love with their…
I am always always in love with their fully loaded cookie dough. Ahh i can still feel its yummy taste. It’s so far the best one in the town. However the waiting time is so long it it make you tired but worth a wait. If your around— you must try it.
Absolutely disgusting customer service
Absolutely disgusting customer service. Rang to ask how long the food was as it’s late and was met with the rudest girl I’ve ever spoke to. Making fun of where I live and laughing with her co worker in the background when I wasn’t rude to her in the slightest? The food is shocking and wouldn’t go back if it was my only choice. Really need to take a look at their choice of staff.
DO NOT BUY FROM HERE THEY SPIT IN YOUR…
DO NOT BUY FROM HERE THEY SPIT IN YOUR FOOD AND FOOD IS ALWAYS ICE COLD PLACE SHOULD BE SHUT DOWN
Horrendous
Horrendous. I was waiting and waiting and waiting . I called the company. The first time all I could hear was swearing . The third and fourth I called I was sworn at and hung up upon . I still haven’t received my order . Stay away from this vile place !!!!
Can NOT recommend this company at all
Can NOT recommend this company at all. If i could leave a 0 star review I would. Paid £75 for a cake that arrived well over 2 hours late and to top it off the name was wrong on the cake. When contacting them they were massivly unhelpful, constantly hung up the phone when attempting to contact them.
don't go near cakeaway you will regret…
don't go near cakeaway you will regret it, you will lose your money the hygiene is 0 look it up
Already two hours since food had been…
Already two hours since food had been ordered. Driver apparently left 45 minutes ago, but is 15 minutes away....
Honestly believe I am being lied to about the status of my order. Genuine Genuine delays are one thing, being lied to is another.
Absolute disgrace of a company.
FAKE REVIEWS DO NOT ORDER FROM THEM
They have obviously created so many fake reviews on trust pilot, just read a few.. none from the UK..
Ordered at 9.15pm, ‘left the store at 9.50pm’, now it’s 00.08am and no food.
Useless staff on the phones, no idea where their drivers are, pushing you back in Uber. Uber is no help as the restaurant are responsible. Just lying about delivery time.
They are always on time and the menu is…
They are always on time and the menu is just wonderful. It's not just tasty but has many many items which makes visiting cake away as an adventure each time!

Reply from Cakeaway
The delivery took exactly 22 minutes…
The delivery took exactly 22 minutes and the food was delicious. We will be ordering again, hopefully many times to come. Thanks.

Reply from Cakeaway
Very respectful and kind staff
Very respectful and kind staff! They didn't mind when we took our time before ordering and made us felt very welcomed. Good food too! Thanks.

Reply from Cakeaway
I ordered the Macroon Fondu and the…
I ordered the Macroon Fondu and the Medium Kinder Instagram Cake - both were absolutely beautiful and tasty! They are the best!!

Reply from Cakeaway
Terrific service
Terrific service. Very glad that we visited this place.
Got our food in 25 minutes
Got our food in 25 minutes and this is probably the best online ordering experience we have had this year!

Reply from Cakeaway
Everything is great with Cake Away
Everything is great with Cake Away! The delivery is fast and the prices are affordable, quarterly new items in the menu is what brings the people back.
Good experience
Good experience, went there with our kids and they cannot wait to get back again!
Efficient service
Efficient service, didn't even notice when the food was delivered as everything happened so quickly. Good place!
Me and my girlfriend have been ordering
Me and my girlfriend have been ordering from here every now and then and their service is good, the food has been fantastic (as expected) and delivery has been seamless. Worth to try!
Would give six stars if possible
Would give six stars if possible! The staff is very kind and the menu is just fantastic.
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