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Deflated after only 1 hr
Reply from Cake Box
Dear Arooj,
We are sorry to hear that the balloon deflated after only one hour.
We understand how disappointing this must have been, especially if it was purchased for a special occasion. We appreciate you taking the time to bring this to our attention and sincerely apologise for the disappointment caused.
Warm regards,
Cake Box Customer support.
The balloon wasn't full airy.
Reply from Cake Box
Dear Junaid,
Thank you for taking the time to share your feedback with us.
We’re truly sorry to hear that the balloon was not properly filled and did not meet your expectations. This is certainly not the standard we aim to provide, and we completely understand your disappointment.
We genuinely appreciate you bringing this to our attention — feedback like yours really helps us improve both our service and product quality.
We are now escalating this matter with the store team so they can review and investigate the issue further and ensure improvements are made moving forward.
Thank you again for your feedback and understanding. We truly hope to have the opportunity to serve you better in the future.
Warm regards,
Cake Box Customer Support Team
Good good nice
cute heart balloon
amazing still have the balloon
It was very cute and lovely.
