cakedecoratingsupplies.co.uk Reviews 

401
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Needed items for my daughter's wedding cake and managed to find everything I needed, with lots of advice to access. I emailed a question one evening, received a reply within a couple of hours, place... See more

Rated 5 out of 5 stars

Living in a rural area I am a frequent on-line shopper.This company offers a wide range of products at a competitive price. I was planning a birthday cake and a little nervous the items would not arri... See more

Rated 5 out of 5 stars

Cake decorating supplies offer a brilliant service with quick delivery. Good are always as described and arrive well packaged. Someone is always there to reply if you have any questions about produc... See more

Rated 5 out of 5 stars

My emailed question was answered immediately and then followed up with a really personal tone. The cases were fantastic quality, a good colour that didn't fade and well packaged. Thank you for the sup... See more

Company details

  1. Kitchen Supply Store

Information provided by various external sources

We are an online cake decorating supplies store. We appreciate our customers and we are passionate about sugarcraft and baking. We want you to really enjoy your shopping experience with us.


Contact info

5.0

Excellent

TrustScore 5 out of 5

401 reviews

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No recent history of asking for reviews

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5.0

All reviews

(401)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great personal service!

I ordered some cupcake boxes recently and I was very impressed with the service. I had trouble ordering online (error on my side, not theirs) so placed a call to the company who were more than happy to take the order over the phone. Then, as I was picking up the items, when I got there 30 mins later everything was ready for me! Great prices and service wouldn't hesitate using again!

Thank-You!

March 30, 2016
Unprompted review
Rated 5 out of 5 stars

Great service.

My order was delivered the next day. Everything packed well to avoid damage. Lovely touch to get a little thank you note and a free gift sometimes. And the loyalty points are a bonus too.
Would definitely recommend thank you.

March 29, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered a milk glass cake stand for £76. The package arrived within about 2 days carefully packaged and was amazing quality. I can't wait to use this on my wedding day. It will make the cake!

March 28, 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant service

I ordered some supplies to make my daughters birthday cake, delivery was quick and was all well packaged even got some cute wee cupcake cases as a free gift. Felt everything was well priced and good quality

March 28, 2016
Unprompted review
Rated 4 out of 5 stars

Use a better delivery system

These people are very nice, helpful and quick to act. However, the delivery system currently in use does not allow for tracking and is slow and inefficient. Which means, once the parcel leaves them, there is no way to know where when or how it will arrive!
I ordered my goods on the 21st of March for a 2 -3 day delivery, it is now 26th and still not delivery! They called me back to say sorry, but as they can't track the parcel they can't help me, quite a problem when you are meeting deadlines.

March 26, 2016
Unprompted review
Rated 5 out of 5 stars

satisfied customer

The items was delivered on time! And in very good condition!

I have not been able to use it as we bought them to use our daughters baptism!

I will strongly recommend!

Thank u
X

March 20, 2016
Unprompted review
Rated 5 out of 5 stars

Speedy delivery with a friendly note

Called before I placed my order because time was against me and the lady on the phone confirmed that my order should come in time... It came the next day! Everything was wrapped up carefully, even the cake boards and she'd even written me a little thank you note for placing an order. Thank you for such nice customer service! I will 100% be using your company again :)

March 16, 2016
Unprompted review
Rated 5 out of 5 stars

brilliant company

Brilliant company. I would highly recommend them. Great prices and great products. Overall brilliant value for money. I will definatly be shopping with them again.

March 13, 2016
Unprompted review

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