Cakeordeath Reviews 

163
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the brownies for their incredible taste, describing them as decadent, rich, and fudgy, with many noting that you wouldn't know they are vegan. People frequently highlight the product's quality, often calling them the best brownies they've ever had, and appreciate the generous portions and stunning packaging, making them ideal gifts. Reviewers also commend the company's excellent customer service, particularly for handling order issues and special requests efficiently. However, some customers also noted that a few products, like certain brownies or flapjacks, were occasionally dry or lacked the expected strong flavor, and one person reported a quality concern.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the delicious, fudgy, and... See more

Quality

Customers consistently note positive experiences with quality, praising the brownies as delicious, fudgy, and... See more

Order

People report positive experiences with order, with many expressing their intention to order again due to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered Cake or Death brownies a few times now as presents, and they’ve gone down an absolute storm every time. The brownies themselves are incredible – decadent, chocolatey, rich and fudgy. Ever... See more

Rated 5 out of 5 stars

I've used Cake or Death for many years for both corporate orders and personal ones. The brownies are honestly so delicious and always such a welcome gift, as well as fitting with our company ethos. Th... See more

Rated 5 out of 5 stars

As a certified chocoholic and treat-maniac, I've tried a lot of brownies in my time. Cake or Death's brownies are WAY up there in terms of the best ever. I often buy these as a combination bribery/apo... See more

Rated 5 out of 5 stars

Have ordered twice now and I really want to review customer service. Both times I have had minor issues with website or needing to question something. Both times I have received almost immediate resp... See more


Company details

  1. Bakery

Written by the company

Cake or Death sends the most delicious vegan brownies through the post all over the UK. We also offer a subscription service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(163)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding GF brownies that everyone LOVES

Thank you Katie for the most amazing GF brownies! All your brownies are incredible but makes the GF ones special is that everyone LOVES them and my daughter who needs to avoids gluten doesn’t need to feel like the odd one out! They arrived in beautiful packaging with a personal note and it’s clear to me after several orders that they are always made to the same high standard! Thank you!!

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous brownies

Fabulous brownies, and l have eaten a lot….
Outstanding customer service as made a mistake with address for my daughter as a flat warming gift and a replacement was sent out immediately.
Have subsequently set up a subscription as it’s such a great gift

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

You won’t regret it!

Oh My God!! These are the best gooey brownies EVER! We love them. Only thing is I would like to place an order of my favourite flavours. I’ve yet to try the raspberry, it doesn’t come in the mixed box. Apart from that, BUY SOME, you won’t regret it!

April 13, 2024
Unprompted review
Rated 5 out of 5 stars

Best brownies I've ever eaten

Was first given these brownies as a gift but these are actually the best brownies I've ever eaten that I now subscribe. Highly recommend the Oreo and Bourbon ones but they're all good to be honest.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Good price for amazing brownies

Good price for amazing brownies. I first received them as a gift from a friend and now I get them on subscription for myself and send them to friends for all sorts of reasons. The subscription service is good because it’s cheaper than getting a one off box and you can set the frequency and change it really easily. You pick the flavours and there are monthly special flavours too. I enjoy their Instagram page too - fun mixed in with honesty about things like chocolate prices rising and why that’s happening globally. Quick customer service response when I accidentally put a friend’s address in incorrectly.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Long live Cake or Death!

My family and I have ordered from Cake or Death several times now. Their brownies are perfect for the usual celebrations like birthdays and Easter, but also for those occasions where you’re not quite sure what to send, e.g. I’ve used them as a token of my condolences in lieu of flowers when a friend’s pet dog was put down, as a moving present, as an easier-to-share alternative to cake for a work do, and so on. They’re great for all recipients, vegan or otherwise – though Katie, if you’re reading this, I would happily pay extra for a guaranteed nut-free range! Anyway, the brownies themselves taste absolutely incredible, the packaging is lovely without being wasteful, the delivery estimates have always been bang on, and the customer service is friendly and helpful. Really happy to be able to support such a well run small business.

November 12, 2023
Unprompted review
Rated 5 out of 5 stars

Simply the best mail order brownies you…

Simply the best mail order brownies you can get! Suitable for almost any diet but also the most indulgent and delicious. Have ordered so many times I can't count... they are my go-to to celebrate any special occasion with a friend.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Best brownies and cookie dough EVER

Best brownies ever! I have probably ordered these for my family or as gifts nearly 100 times now, they're consistently excellent. When we order for ourselves, we always order extra to freeze some for a future surprise... The cookie dough is also fantastic.
I am very jealous of everyone who lives within visiting distance of the actual shop.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Delighted to recommend

I have used this company several times in the last a three or four years. The choice of delicious brownies has increased and they always go down a treat, especially if they are a surprise to the recipient.
The highest quality, so rich and delicious. They are especially nice if you keep them in the fridge and eat one chilled.
The order has always arrived within the 24 - 48 hours as stated. I have no hesitation on recommending them.

April 21, 2024
Unprompted review
Rated 5 out of 5 stars

Delicious vegan brownies

Delicious brownies! Amazing vegan product. Lovely flavours. I look forward to my brownie subscription which always includes innovative new flavours. Once I had a problem with my order (Royal Mail lost it) and as soon as I contacted Katie she replied straight away and refunded me. I also love the regular email updates. Highly recommend.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Brownies!

I have ordered from Cake or Death a couple of times now and I am never disappointed!!! I have also experienced exceptional customer service (when ordering the brownies as a get well soon gift I made an address discrepancy and sent the brownies to an unknown - albeit very lucky - address, the team very efficiently helped me rectify this and sent a new box over to the correct address - couldn’t be more grateful) the brownies are incredible, would highly recommend!

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

These brownies are SO good

These brownies are SO good! I've sent these as gifts for friends over the years and have always been pleased with the customer service and delivery.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

The best brownies ever

The best brownies ever (even before I was vegan!), have been great birthday gifts, gifts for people who've just had a baby, fuel for friends moving house...etc, and recently bought the cookies for some friends who said they were really good too!

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Quality product and service excellent

Originally received these delicious brownies as a gift. Decided to subscribe for a while and when we wanted a break, Katie arranged this promptly and without question. Always feel like I can return to purchase as one offs or to subscribe for myself or as a gift. Reliability and quality of product and service, just what you'd like to expect from a thriving small business. Well done Cakeordeath

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Soft, fudgy brownies and great customer service!

These are truly the best brownies I have ever had! We were introduced by a friend and in turn have ordered these numerous times for our friends on birthdays and special occasions. They come beautifully packaged and every single person we have ordered these for has commented on how amazing they are (some are even shocked they are vegan/GF!). They are soft, fudgy, packed with flavour and stay fresh for ages. Customer service has always been really good. In fact these brownies are so good we have even purchased some to give as favours to our vegan/GF guests on our wedding.

May 1, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look