Caker Street - Stockport Reviews 8

TrustScore 3 out of 5

3.1

Castle Street 97, Edgeley, SK3 9AR Stockport, Edgeley, GB


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See what reviewers are saying

Rated 1 out of 5 stars

I bought a cake for my sons birthday a month before and the cake arrived 2 days after his birthday , I asked for a refund and they said they will but its been 1 and a half months and still no refund I... See more

Rated 5 out of 5 stars

Absolutely brilliant company to deal with. The cake was for my son who lived away and was a surprise birthday cake. I had a few questions which were answered and dealt with immediately. I also asked... See more

Rated 1 out of 5 stars

Absolutely disgusting customer service. After receiving my cake which cost me £100 and it’s for a 40th birthday. The writing is wrong and damaged. When I rang them about this situation they fobbed me... See more

Rated 5 out of 5 stars

Fantastic cake and fantastic delivery service - the kids loved it and so did the adults. Would highly recommend.


Company details

  1. Bakery
  2. Cake Shop
  3. Cupcake Shop
  4. Dessert Shop
  5. Wedding Bakery

Written by the company

Caker Street is a one stop cake shop for all your occasions. You name it we cake it. We are an online cake shop delivering all kinds of cakes, cupcakes & party accessories the next day all over England.


Contact info

  • Castle Street 97, Edgeley, SK3 9AR, Stockport, Edgeley, United Kingdom

  • 0203 900 3100

3.1

Average

TrustScore 3 out of 5

8 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I bought a cake for my sons birthday a…

I bought a cake for my sons birthday a month before and the cake arrived 2 days after his birthday , I asked for a refund and they said they will but its been 1 and a half months and still no refund I have emailed and texted but no answer

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

This review receives a one star rating…

This review receives a one star rating only as zero stars is not an option. I ordered a cake for my daughter’s birthday, upon opening the box the cake was damaged and looked nothing like the image from the website. The icing was so hard it was difficult to cut the cake, the cake itself was incredibly dry. Left with a very upset 7 year old and despite numerous attempts to contact Caker Street via phone, email and WhatsApp, I have received no reply. I would recommend avoiding this business at all costs. A very expensive mistake.

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting customer service

Absolutely disgusting customer service. After receiving my cake which cost me £100 and it’s for a 40th birthday. The writing is wrong and damaged. When I rang them about this situation they fobbed me off saying someone will get back to you and hang up on me without tacking my contact details. So I rang back 3 times but they kept hanging up on me. Don’t use this service go somewhere else

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant company to deal…

Absolutely brilliant company to deal with. The cake was for my son who lived away and was a surprise birthday cake. I had a few questions which were answered and dealt with immediately. I also asked for my time slot to be changed at the last minute and they kindly did so, nothing was too much trouble. The cake was simply perfect and tasted delicious, I will definitely be ordering again.

December 8, 2023
Rated 5 out of 5 stars

Barbie doll cake

Got the Barbie doll cake.
Amazing loved it
Daughter was happy and everyone was impressed

August 24, 2023
Unprompted review
Caker Street - Stockport logo

Reply from Caker Street - Stockport

Thank you so much for your positive words!
We are pleased to know that your experience with Caker Street has been great. We hope you won't hesitate in future to get in touch and recommend us to others and let us help to celebrate your occasion seamlessly.

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