Cakery Copenhagen Reviews 

261
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My family and I have been ordering from Cakery Copenhagen for years, especially for New Year's, Mother's Day, and Father's Day, and it has become a tradition we all look forward to. We are abs... See more

Rated 5 out of 5 stars

Quick and easy ordering. Reliable delivery also -- day before short notice is possible, perfect for last minute deliveries and they send updates when your delivery has been picked up. The store was... See more

Rated 5 out of 5 stars

It was a very nice and charming bakery, easy to find and the personnel was kind. We’d ordered six eclairs to go and we had them later in the day back at our hotel. Sampling them was one of the best ex... See more

Rated 5 out of 5 stars

I've been buying from Cakery (formerly known as Queen's Delight) since they first opened their shop in Copenhagen. Never been disappointed. Affordable and fast delivery too. Would highly recommend.

Company replied

Company details

  1. Bakery

Written by the company

Håndlavede éclairs, nybagt hver dag, i hjertet af København.


Contact info

4.8

Excellent

TrustScore 5 out of 5

261 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(261)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing product

Amazing product, you are never disappointed. Customer service is very good.

March 15, 2024
Cakery Copenhagen logo

Reply from Cakery Copenhagen

Dear Maud,
Thank you for your amazing review! We're thrilled to hear that our product consistently meets your expectations.Your support and satisfaction mean a lot to us, and we look forward to continuing to meet your expectations. Thank you!

Kind regards,
Cakery Copenhagen

Rated 5 out of 5 stars

Excellent eclairs

Excellent eclairs, excellent delivery!

February 24, 2024
Cakery Copenhagen logo

Reply from Cakery Copenhagen

Thank you for the glowing review, Ovidiu!
We're thrilled that you enjoyed our excellent eclairs and were pleased with our delivery service.
Your satisfaction means a lot to us, and we look forward to serving you again in the future. Thank you!

Kind regards,
Cakery Copenhagen

Rated 5 out of 5 stars

Delicious eclairs

Delicious eclairs, easy order and pick up! Super friendly staff.

February 15, 2024
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Reply from Cakery Copenhagen

Thank you for sharing your experience, Cristina! We're thrilled to hear that you found our eclairs delicious and enjoyed the ease of ordering and pick-up, as well as the friendly staff. Your satisfaction is our top priority, and we're grateful for your kind words. We look forward to serving you again soon!

Kind regards,
Cakery Copenhagen

Rated 5 out of 5 stars

Wonderful experience.

Wonderful experience, I am a big fan.

January 7, 2024
Cakery Copenhagen logo

Reply from Cakery Copenhagen

Thank you for sharing your positive experience, Faiza. We greatly appreciate your support and enthusiasm. It's always a pleasure to hear from a satisfied customer. We look forward to continuing to provide you with exceptional service and products. If there's anything else we can assist you with, please don't hesitate to reach out.

Kind regards,
Cakery Copenhagen

Rated 5 out of 5 stars

Delivery was 10 minutes late but when I…

Delivery was 10 minutes late but when I opened the box, it was better than on the web page and they taste soooo good!! Great box of cakes for a New Year!
I wish I can attach the photo here, they looked perfect!

December 31, 2023
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Reply from Cakery Copenhagen

Thank you for your feedback! We apologize for the 10-minute delay in the delivery, but we're delighted to hear that you were pleasantly surprised by the quality of our cakes. It means a lot to us to know that they tasted so good, and we're glad to have contributed to your New Year celebration!

Kind regards,
Cakery Copenhagen

Rated 5 out of 5 stars

Perfect dessert

Perfect dessert
Delivery right in time!
Delicious products!
Friendly and professional staff!

December 22, 2023
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Reply from Cakery Copenhagen

Thank you so much for your fantastic feedback! We're thrilled to hear that you enjoyed our perfect dessert and that the delivery was right on time. It means a lot to us to know that our products were delicious and that our staff was friendly and professional. We truly appreciate your support and look forward to serving you again.

Kind regards,
Cakery Copenhagen

Rated 5 out of 5 stars

Excellent, as always.

Bought the Christmas collection of eclairs this time, for a Julefrokost. They were extremely appreciated by everybody. Delicious and very festive looking. Thank you! :)

December 9, 2023
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Reply from Cakery Copenhagen

Thank you for your wonderful feedback! We're delighted to hear that the Christmas collection of eclairs was a hit at your Julefrokost and that they were greatly appreciated by everyone. It's fantastic to know that they were delicious and added a festive touch to the occasion. We truly appreciate your support and look forward to serving you again.

Kind regards,
Cakery Copenhagen

Rated 5 out of 5 stars
Cakery Copenhagen logo

Reply from Cakery Copenhagen

Thank you so much for your kind words! We're thrilled to hear that you found our service amazing and our flavors delightful. Your feedback means the world to us, and we can't wait to provide you with more amazing experiences in the future. Thank you for choosing us!

Kind regards,
Cakery Copenhagen

Rated 5 out of 5 stars

Very fresh and super tasty

We were very happy for our eclairs, they were fresh and tasty, ready for pick up in time)

December 5, 2023
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Reply from Cakery Copenhagen

Dear Katya,
We're thrilled that you enjoyed the freshness and tastiness of our eclairs, and we're delighted that everything was ready for pick up on time. Thank you for sharing your experience with us, and we look forward to serving you again in the future!

Kind regards,
Cakery Copenhagen

Rated 5 out of 5 stars
Cakery Copenhagen logo

Reply from Cakery Copenhagen

Hello Nadezda,

Thank you for your kind words! We're delighted to hear that you found our eclairs very tasty and that the delivery was good. Your feedback means a lot to us, and we look forward to serving you again in the future.

Best regards,
Cakery CPH

Rated 5 out of 5 stars

Delicious eclairs

I've been buying from Cakery (formerly known as Queen's Delight) since they first opened their shop in Copenhagen. Never been disappointed. Affordable and fast delivery too. Would highly recommend.

September 30, 2023
Cakery Copenhagen logo

Reply from Cakery Copenhagen

Thank you so much for your feedback! We are very happy to see that you are our loyal customer and that our services never disappointed you! We're looking forward to serve you our delicious eclairs in the future!

Kind regards,
Cakery Copenhagen

Rated 5 out of 5 stars

Delicious Sweets

I love your eclairs! Is very fresh, sweets and delicious. My favorites are Lemon & Meringue and Vanilla & Whipped Cream.

September 5, 2023
Cakery Copenhagen logo

Reply from Cakery Copenhagen

Dear Elena-Eliza,

Thank you for taking some of your time to review our products and service.It means a lot for us!

Kind regards,
Cakery Copenhagen

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