Cal Loans Direct, Inc. Reviews 79

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After researching several VA specific lenders, Mike and his team were able to help me with my VA Re-Fi and beat those others by almost a full percentage point, with lower costs too. One weekend I had... See more

Rated 5 out of 5 stars

Had a great experience with Cal Loans Direct. Rate and fees were lower than expected and closing was under 2 weeks from start to finish. Highly recommended!

Rated 5 out of 5 stars

I just closed my refinance with Tom Navarro. He was superb all the way - great rate, excellent communication, and follow-up till the closure. There were some hiccups along the way due to some unforese... See more

Rated 5 out of 5 stars

Rates were good and I decided to look into refinancing. I found Tom Navarro through a quote request I made through bankrate.com, which is a reputable website. Tom was extremely responsive and e... See more

Company replied

Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

Welcome to the official site of Cal Loans Direct


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4.9

Excellent

TrustScore 5 out of 5

79 reviews

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Rated 5 out of 5 stars

Tom at Cal Loans Direct was the best

Tom at Cal Loans Direct was the best! When you find someone good you know it. I was so impressed with Tom and his team. Not only did i get the lowest rate i could find after speaking with multiple companies i also received the best service! Thank you Tom!

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Cal Loans Direct

Cal Loans Direct, Inc. truly exceeded my expectations! They helped me secure a great mortgage with excellent rates. The team was super responsive and friendly throughout the process. Highly recommend!

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

BEST BROKER

Tom is the best in this business. I did an extensive search for a lender/lender broker that satisfies several criteria:
1. Best rate: who doesnt want the best interest rate. I talked to 6 lenders at a time and everytime I came back to check for an updated rate. He offered me the best rate.
2. Responsive: Tom is available Mon-Sun (anytime). I literally anytime, I had called him 8-9PM and 7-8AM before and he never refused my calls.
3. Quick closing time: I gave Tom an impossible task - closing in 14 days. I wanted my offer to be the best in every way on a hot market, so I checked with Tom whether a 14-day closing period was possible and he delivered. We closed in exactly 14 days.
4. Knowledgeable about the buying process: Tom answered every question that I had anytime and he was super patient about it all.
Strongly suggest Tom for your loan needs (Rating 10/10)

March 4, 2025
Unprompted review
Cal Loans Direct, Inc. logo

Reply from Cal Loans Direct, Inc.

Thank you Van! It was great working with you. Congratulations on your new home :)

Rated 5 out of 5 stars

Tom Navarro was great!

I just closed my refinance with Tom Navarro. He was superb all the way - great rate, excellent communication, and follow-up till the closure. There were some hiccups along the way due to some unforeseen events (Hurricane in Florida!), Tom navigated through those very well too. Couldn't have asked for more! - Ashfaq

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great Job!

Mike was not only incredibly helpful and responsive throughout the entire process, but also offered a very competitive rate. I will definitely do business with Cal Loan again.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Tom Navarro was knowledgeable

Tom Navarro was knowledgeable, trustworthy, and very efficient. He also was so responsive whenever we had questions. He truly did an amazing job helping us find a loan.

June 20, 2024
Unprompted review
Cal Loans Direct, Inc. logo

Reply from Cal Loans Direct, Inc.

Thank you Robb!

Rated 5 out of 5 stars

Best Mortgage Advisor and Loan Officer

I have closed on multiple properties and none have been as smooth as the process was with Tom! He was extremely timely, great guidance and looked out on our behalf. I would highly recommend him and I look forward to working with him again!

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Tom is incredible to work with!

Tom is incredible and we feel fortunate to have worked with him on our loans. He is extremely knowledgeable, thoughtful and strategic in helping his clients secure the best loans at the best interest rate. We worked with Tom to find the best lenders, and he always went above and beyond to find us the best rate. He was always transparent and made sure what he said is accurately reflected on the loan estimate. His communication was top-notch and always willing to clarify or explain something in the lending process. In the complex and often confusing world of loans and interest rate, Tom and Cal Direct Loans are a true gem! We highly recommend him and look forward to working with him again!

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic ReFi Experience with Cal Loans Direct!

I had a great experience refinancing with Tom at Cal Loans Direct. Throughout the entire process was professional, proactive, and friendly. He secured us a fantastic rate and made the process as easy as it possibly can be. He was very responsive and answered big and small questions in a timely fashion. I am very glad I found him and plan to work with him again in the future!

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great communication, closed ahead of schedule

I called Mike out of the blue one evening, after shopping intensely for the best interest rate we could comfortably afford for a SFH purchase. He was very receptive to helping me, and he listened to what we were looking for. My main issue with speaking to other lenders/loan officers was the BS they would insert into the conversation as to why I should go with them - basically the long used car salesman pitch. I got none of that from Mike. He was concise and straight to the point with exactly what we would be getting from Cal Loans Direct and the Lender, given our circumstances. They offered us the lowest rates we could find, but what really won me over was the transparency and openness we got from Mike and his team. He was very responsive via phone/text/email, answering questions throughout the process. We closed ahead of schedule and without a hitch. I absolutely recommend Mike and Cal Loans Direct for any purchases.

October 27, 2023
Unprompted review
Cal Loans Direct, Inc. logo

Reply from Cal Loans Direct, Inc.

Thank you for the review Aisha! We hope you love your new home :)

Rated 5 out of 5 stars

Tom made it an easy process and felt…

Tom made it an easy process and felt like he truly was on my team to help us through this first time purchase. We greatly appreciate his dedication!

October 29, 2023
Unprompted review
Cal Loans Direct, Inc. logo

Reply from Cal Loans Direct, Inc.

Thank you for the great review! Congratulations on the new home!

Rated 5 out of 5 stars

Thomas Navarro made this such an easy…

Thomas Navarro made this such an easy and smooth transaction. There was no stress or pressure during the entire loan process. All questions were answered quickly and he was always available.

November 18, 2022
Unprompted review
Cal Loans Direct, Inc. logo

Reply from Cal Loans Direct, Inc.

Thank you Martin! It was a pleasure working with you and congratulations on the new home!

Rated 5 out of 5 stars

Great Job

Tom delivered his service quick and effectively! We were able to close escrow in 14 days and make the deadline! Tom had great communication via email, text, and phone! Was very thorough with all the things we needed to get done in a timely manner! Thank you Tom and team! Will definitely use your services again!

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience!

Tom and team communicated with me throughout the entire process so I always knew what was happening. The whole transaction was smooth, no issues! Tom and team were very responsive whenever I did have a question! Would work them again!

November 10, 2022
Unprompted review
Cal Loans Direct, Inc. logo

Reply from Cal Loans Direct, Inc.

Thank you Ami it was a pleasure working with you. Congratulations on your new home!

Rated 5 out of 5 stars

Tom is the B.E.S.T!

When we found Cal Loans Direct, Inc., through interest rate comparisons and reviews, Tom Navarro stood out as a person with integrity and great service. Our experience with him was even better than expectations from reviews! He was personable, prompt, patient, knowledgeable, and helpful at every step through both the mortgage application and home buying process. We will definitely seek Tom’s help again for any loan needs!

August 29, 2022
Unprompted review
Cal Loans Direct, Inc. logo

Reply from Cal Loans Direct, Inc.

Thank you for the review! It was great working with you both. Congratulations!

Rated 5 out of 5 stars

I appreciate Tom’s professionalism

I appreciate Tom’s professionalism. I got quotes from 5 other places, and while other deals were very close in loan terms, the other companies called my phone constantly, leaving many hard-sell voicemails. It was extremely annoying for a busy person like me. Tom by contrast, respected my time and contacted me only when something was pertinent.

March 15, 2022
Unprompted review

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