Everything went through perfectly. My questions were adressed fast and fully, and the stones are simply stunning. Perfect quality at first sight. Having bought for the first time, I will of course hav... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Calavera New York is the premier destination for affordable loose diamonds and fine jewelry. As a New York City based industry disruptor, Calavera specializes in connecting customers directly with wholesale priced diamonds, bypassing the markups of traditional jewelers. Our extensive inventory features thousands of GIA certified natural diamonds and IGI certified lab-grown diamonds, ensuring you find the perfect cut, color, and clarity for your budget. From round brilliant cuts and oval shapes to emerald and radiant cut diamonds, Calavera New York offers an unparalleled selection for custom engagement rings, stud earrings, and pendants. We serve smart shoppers who demand transparency, offering a secure online shopping experience complete with 30 day returns, secure shipping, and dedicated customer support. Calavera New York is the top rated choice for low markup diamonds and the best value engagement rings online.
Contact info
45 Rockefeller Plaza, 20th Floor, 10111, New York, United States
- +1 (646)-665-4718
- concierge@calaveranewyork.com
- calaveranewyork.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The ring is absolutely beautiful
The ring is absolutely beautiful. Communication was great and I received my ring in a timely manner. Thank you!
Fast and smooth experience
Fast and smooth experience. The price and authenticity is top notch. I am your customer for life now!
I bought two stones from Calavera
I bought two stones from Calavera. Not only were the stones absolutely beautiful but the attention to detail and the follow up was impeccable. I love my stones and I cannot wait to get them set into a ring.
Great customer service and product!
Was able to return my first diamond to swap out for one with a ratio I preferred. Absolutely stunning diamond and amazing customer service. I will be back for another purchase!
Calavera has a great selection to…
Calavera has a great selection to choose from and shipping was fast with no issues. The stone I selected wasn’t ideal from a size perspective for me, so I had requested a return. The return process was super easy and efficient. I would highly recommend Calavera.
Pleasantly surprised
First and foremost, the quality of my stone is outstanding. The customer service and shipment process was smoother than butter. The site stated 5 to 10 business days and I received my stone in seven business days. I love working with a business that is on the up and up. Will be ordering again.
Right on time
Ordered 10 days ago and received it today, it’s beautiful
Diamonds are beautiful
Diamonds are beautiful! Cut, color and quality is better than I expected. No one will know these are lab diamonds. So happy and will purchase more in the future .
Inexpensive yet amazing quality
Great experience, easy to navigate and arrived very fast.
Cannot say enough good things about Calavera!
I purchased a 6.75 round lab grown center stone for a Verragio engagement ring from Calavera New York. I was really nervous at first because I've never purchased a diamond online and the prices were SO GOOD that I was worried it was a fake site. I couldn't find a cheaper price on any other site even when looking at the exact same diamond (using IGI cert number). Over and over again I was finding reddit reviews speaking to how quick the shipping was and how incredible the diamonds and pieces were that people received from Calavera so I finally just pulled the trigger. My stone came and literally took my breath away! From the time I placed the order, I had my diamond in my hand within 7 days. I then immediately placed another order for 2 more lab diamonds to make a matching earring set. I will continue to purchase from Calavera for future diamonds and am SO SO SO happy that I trusted them!!
HIGHLY recommend
Very impressed. The pricing seems too good to be true BUT IT IS TRUE!!! The diamond was beautiful and arrived within the given time frame. Customer service was great - they promptly answered any questions we had! Would recommend them to everyone!
Highly recommended
The process was simple, a vast selection to choose from and delivery was done in a timely manner. Once my diamond arrived it was better than the image online. Very satisfied.
Excellent experience
Excellent experience. I was cautious at first, but after receiving the diamond and verifying the IGI number via laser inscription, everything matched perfectly. The stone is stunning and exactly as described. Shipping was smooth and arrived on time. Very happy with this purchase. I will definitely order again!
My 2nd purchase from Calavera…
This is my 2nd purchase from Calavera NY. My first diamond had been examined and customized set into a beautiful ring by my jeweler. The stone was of a more unique cut, as described with an IGI certificate, and the price was great. I haven’t set the recently purchase diamond yet but have no doubt that it will be another beautiful ring. Calavera has a vast selection of stones and great shopping experience and customer service response time when I have questions. Highly recommended!
I am just happy the diamonds are real
I am just happy the diamonds are real. Even beyond that the service is great and the delivery time is relatively short. I don't want to tell anybody about this place.
Each time we have bought from Calavera has been very smooth transactions as well as great communication.!
Customer Service goes above and beyond helping to meet your needs and in a very timely manner. The items we have bought were excellent and were also admired by the Jewelers we have used for the Jewelry we have had made from the items we have gotten. It’s a nice feeling when the Jewelers praise the items we have gotten from Calavera and the Jewelry made from the items turns out to be outstanding looking. We will continue to buy from Calavera in the future..!
Shipped out super quick and I got a…
Shipped out super quick and I got a really great deal on a beautiful diamond. Best deal I could find from any website and IGI certified diamond!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
