CALLA beautiful shoes for bunions Reviews 25

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Excellent customer service. I commented on an Instagram post from the CEO which was about a new range. She took the time to send me a reply to let me know that style was going to be available later th... See more

Rated 1 out of 5 stars

Calla shoes are selling very expensive and very uncomfortable shoes. First outing, they almost immediately started hurting. The sole is incredibly thin/unpadded and the shoe box not generous enough. T... See more

Rated 5 out of 5 stars

It's a great big thumbs up from me! I’m so glad I found this website. I absolutely love my star grain white and champagne trainers. They are the most comfortable, gorgeous trainers I have ever owned!... See more

Rated 2 out of 5 stars

I was so excited for my order since my bunions have been a real pain for a long time and any and every shoe I wear makes my feet hurt after some time. However I was very disappointed after I tried the... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Say hello to stylish, elegant and comfortable footwear for ladies who suffer from bunions. We ship worldwide.


Contact info

3.6

Average

TrustScore 3.5 out of 5

25 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Very disappointed, won't be ordering again

I was so excited for my order since my bunions have been a real pain for a long time and any and every shoe I wear makes my feet hurt after some time. However I was very disappointed after I tried them on. They are very narrow and if I didn't know that these shoes are designed specifically for people with bunions, I certainly never would have guessed. They are also crazy expensive, which wouldn't be a problem if they actually were as comfortable as they say on the website. Very disappointed and won't be ordering again.

October 6, 2023
Unprompted review
CALLA beautiful shoes for bunions logo

Reply from CALLA beautiful shoes for bunions

I'm sorry the shoes you ordered weren't right for you. If you were to try us again I urge you to contact hello@callashoes.co.uk to see if we have any styles that may be more suitable for you - if not then I'm sorry we weren't able to help you solve your problem.

Rated 2 out of 5 stars

Disappointing

The shoes look beautiful and the quality appears good, but I was surprised and disappointed to find them too narrow for my feet. The returns process is irritating in that there is no pre printed label (you have to make your own if you are in the UK) and a returns form that has to be filled out manually, regurgitating all the information the company already has. I won't be ordering again.

January 3, 2023
Unprompted review
CALLA beautiful shoes for bunions logo

Reply from CALLA beautiful shoes for bunions

Hello - I'm sorry that you have had issues with our returns service. We have now improved this to try and make it easier for customers.

Rated 3 out of 5 stars

Calla Shoes are well made and…

Calla Shoes are well made and beautiful; however, I gave three stars for the following reasons: The return policy is such that if you do anything other than try on the shoe, they are non-returnable. I read, either on the Calla website or on the inserts that came with the shoes, that if the heel isn't tight enough, to use the stick-on heel grips. I did this and they are still too big and the heel of the shoe slips off my feet with every step. But, now, I can't return them. So, my three stars isn't just because of the return policy, because I understand that limits need to be placed to discourage those who try to take advantage of every situation without regard. Three stars were given because of the SIZING of the shoe. Not the length of the shoe but the width. Not the width in regards to bunions, but the heel of the shoe. Just because a person has bunions and needs more width at the ball of the foot doesn't mean their heels need extra width, too! Here in the US, average width is a B. My feet need a C or D width to accommodate my bunions, but my heels are still an average B width, or narrower. Why not offer two heel widths? I've spent about $360UDS on Calla shoes (two sizes in hopes the smaller size would work), that I'll only wear if minimal walking required and need to have something other than flip flops on my feet. Using a softer leather would be nice, too. I ended up finding a cute pair of shoes at WalMart, on clearance, for $1USD, that fit better. Sad. I'm so disappointed. It makes me wonder if everybody has really fat heels in the UK.

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Comfortable shoes at last

Comfortable shoes at last. So pleased with my new shoes and boots. Staff really helpful. The first ones I ordered were too much, after a small glitch in My returns they have arrived. Worn my flats all day, I am on my feet all day and these shoes have been very comfortable.

September 11, 2020
Unprompted review

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