Callbacke logo
Visit website

Callbacke Reviews 

2
•
TrustScore 3 out of 5

2.9

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(2)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Terrible experience

Terrible experience. Sent wrong sized shirt. Never did get what I ordered!

August 11, 2026
Unprompted review
Callbacke logo

Reply from Callbacke

Dear Customer,
Thank you for your valuable feedback. We sincerely apologize for sending you the wrong size and fully understand the inconvenience this may have caused. We are deeply sorry for this error and the inconvenience it may have. To resolve this issue as quickly as possible, please send your order information to our customer service email: service@callbacke.com. Our customer service team will process your request immediately and provide you with a suitable solution within 24 hours.
We are determined to resolve this issue for you. Thank you for your understanding. Thank you.

Rated 1 out of 5 stars

Damaged

Damaged. The purse arrived damaged and has a horrible smell to it. I tried to get ahold of the service line, per their instructions and have heard nothing back from the company. If I don't hear back within a week I will probably throw it out. What a waste of money. Terrible company. Does not stand behind their products.

May 16, 2026
Unprompted review
Callbacke logo

Reply from Callbacke

Dear Valued Customer,
We have received your message and are aware that you received a damaged product and have not yet received a reply from us. Our entire team is deeply concerned about this matter. We understand your disappointment and sincerely apologise for the inconvenience caused.
Please send your order details to our dedicated after-sales service email address: service@callbacke.com. A customer service representative will contact you personally within 24 hours. Please give us the opportunity to provide you with a clear resolution.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look