While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Telecommunications Service Provider
  2. Call Center
  3. Phone and Internet Service
  4. Software Company

Written by the company

Callerdesk is a cloud voice communication platform which helps Businesses to setup cloud IVR & Virtual Call centre all over the world for enabling their staff to work remotely . It uses to track all incoming/outgoing calls of employees, let your team add notes, track follow-up actions & customer feedback. Solutions Includes : Domestic & International cloud call center solutions, , IVR, Auto Voice dialer, Bulk Voice Broadcast, Promotional & Transactional Bulk SMS, Voice-Based survey, Voice/SMS OTP for app security, Outbound Click to Call & Custom Voice-based Solutions.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Callerdesk genuinely breaks that norm

If you’re in the market for a reliable calling solution, I can confidently say Callerdesk has been a great experience for me.

What truly stands out is their support — and I don’t say this lightly. In the IT world, getting someone to respond beyond working hours or on weekends is rare. But Callerdesk genuinely breaks that norm. Their support feels almost “Amazon-level” — quick, responsive, and actually helpful when you need it the most.

I’ve been in touch with Mr. Manish, and the level of assistance and professionalism has been consistently impressive. It’s not just about the product working well — it’s about knowing there’s a team behind it that actually cares.

I initially started looking for a better domestic calling solution, and coming across Callerdesk turned out to be a solid decision. The service is smooth, dependable, and backed by strong support — which honestly makes all the difference.

Highly recommended for anyone serious about communication tools 👍

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

We’ve had a great experience working…

We’ve had a great experience working with CallerDesk, and especially Muskan. She provided outstanding customer service support to HealthyHey Nutrition—always prompt, professional, and solution-focused.

Her coordination and quick responses made the entire process smooth and efficient. Truly appreciate the support!

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent IVR services by CallerDesk

Excellent IVR services The platform is stable and very easy to navigate.We are using for Customer support purpose.callerdesk provide a highly reliable IVR system that has streamlined our customer interactions perfectly.The support team, especially Ashu, is always quick to respond and very helpful with setup and troubleshooting. If you need a dependable communication partner, CallerDesk is the way to go

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Very customer support centric organisation

We at KLSK have been using CallerDesk for over a year and a half now. I pay a low monthly fee and the quality of their service has been the best I have seen across the industry. Their pricing is attractive.

I don't ever have to worry about them going out of business because they are in the cloud and have already been around since many years.

December 31, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look