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CallIndia.com Reviews 677

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 3 out of 5 stars

Mostly works fine. Inexpensive pricing. Some things to improve - 1. Some time connection takes too much time, or gets disconnected. Although not too frequent, still happens. 2. Sometime receiver g... See more

Company replied

Rated 4 out of 5 stars

I am an existing customer and didn't get the current 6 monthly plan rate which is $41.94 for six months. I don't understand why? I got the following response through email from the custo... See more

Company replied

Rated 4 out of 5 stars

Call India is very good and affordable service. Before this service I was using vonage service which is little expensive. I have not faced any issues so far since I started using this service. They h... See more

Rated 3 out of 5 stars

I’m using CallIndia service since 2016 but from last few months mobile app is troubling a lot. I’m unable to make a call from CallIndia mobile app even though I have strong WiFi connectivity and mob... See more

Company replied

Company details

  1. Electronics & Technology

About CallIndia.com

Written by the company

CallIndia.com is a platform dedicated to Indian immigrants all over the world, and supported by a team with over 13 years experience in long-distance telecommunications. Indians abroad have several calling options: calls with or without Internet connection, and several calling plans to choose from. The service was set in 2017, after 13+ years of experience in the ethnic calling market. The main focus is to offer the lowest cost on calls to India and other destinations, at the highest quality, and finally bringing Indians together, regardless of their location.

For more info, visit the website:

Written by the company

Unlimited calls to India with the best calling plans

100% Quality Guarantee | Pay less, talk more

We believe international calling should be simple, reliable and affordable. Call any phone in India from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions.

  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Contact info

3.5

Average

TrustScore 3.5 out of 5

677 reviews

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Rated 1 out of 5 stars
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

Rated 4 out of 5 stars

Ditched Vonage for this....so far good

Writing this review after using it for one month. I ditched my Vonage for this company (which I had it for 10 years) so far the call quality's are good.

App review: easy to setup, easy to use. Had issues now and than, like app not opening (ios) reboot- all good.

Call quality: So far good, compare to my old service provider vonage this company call india.com is good.

Rates: I tried with $10 first, I try to understand the rounding method they are using, I do understand the minutes are rounding to next to whole, also the charges for those calls are also rounding to next- I did my math to find out my total minutes does NOT equal to the money what they have deducted from my pre paid voice credit. However, for the March 2021, I'll go with unlimited minutes for 90 days. If needed I'll review or edit my review.

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

call is always crisp

call is always crisp , clear ,and conection is quick and instant. Great service , using callindia for now over six months .

February 9, 2021
Rated 2 out of 5 stars

I have given 2 stars ⭐️ as of a reason

I have given 2 stars ⭐️ as of a reason
Cost wise the app is awesome
However if u try to look at the technical part the app needs serious software lookout as the app shutdown frequently more often,the sound clarity is so bad as if you talking on a radio
The developers trying to fix the issues or upgrade the app without any backup plan to which the customers Hv to face a lot of inconvenience as the money is already been taken but the service is been suspended,this is most of the time to which the CS try to justify you it will fixed soon
I-won’t recommend this service to anyone as there are better apps cost wise looks just a dollar expensive but worth it

January 31, 2021
CallIndia.com logo

Reply from CallIndia.com

Hi Resslon,

We have investigated it, and found no issues in our crashes/events tracker related to your account. So, we conclude that the sound quality is directly influenced by the quality of your internet connection.

To improve that we recommend you use as much as possible a WiFi network when making calls.

But, we would like to further investigate, and we need your help related to the crashes. Please send us an email with more details of any issues that occurred along with a screenshot and/or the steps you took that we could also take to reproduce the situation/issue.
Send email: https://callindia.com/contact

Thank you for your collaboration and patience!

Rated 2 out of 5 stars

voice quality is not

voice quality is not, one thing more sms facility is not working

January 28, 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As for the SMS issue, you need to have Voice Credit in your account in order to be able to send SMSes. The calling plan you're currently using is only available for calls.

Your CallIndia team

Rated 1 out of 5 stars

Even though I am on unlimited plan…

Even though I am on unlimited plan sometimes it says your balance is low and I can not make the call.

January 10, 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

We recently had some issues with our iOS app which have now been fixed. Please update your app to the latest version (4.4.40).

Your CallIndia team

Rated 4 out of 5 stars

3 years of service

It’s been 3yrs using the app. I rate more than 4 stars. The only disappointment for me with this is we can’t add or make a conference call 😊.

Bigplus is with Better sound quality and good price.

December 28, 2020
Rated 2 out of 5 stars

Poor call quality and connectivity!

The quality of voice call is very poor. Calls keep dropping continuouy. Extremely poor compared tonother providers although it rates are much better! Pls improve connectivity and voice clarity. Thanks.

December 27, 2020
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

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