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CallIndia.com Reviews 677

TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

Mostly works fine. Inexpensive pricing. Some things to improve - 1. Some time connection takes too much time, or gets disconnected. Although not too frequent, still happens. 2. Sometime receiver g... See more

Company replied

Rated 4 out of 5 stars

I am an existing customer and didn't get the current 6 monthly plan rate which is $41.94 for six months. I don't understand why? I got the following response through email from the custo... See more

Company replied

Rated 4 out of 5 stars

Call India is very good and affordable service. Before this service I was using vonage service which is little expensive. I have not faced any issues so far since I started using this service. They h... See more

Rated 3 out of 5 stars

I’m using CallIndia service since 2016 but from last few months mobile app is troubling a lot. I’m unable to make a call from CallIndia mobile app even though I have strong WiFi connectivity and mob... See more

Company replied

Company details

  1. Electronics & Technology

About CallIndia.com

Written by the company

CallIndia.com is a platform dedicated to Indian immigrants all over the world, and supported by a team with over 13 years experience in long-distance telecommunications. Indians abroad have several calling options: calls with or without Internet connection, and several calling plans to choose from. The service was set in 2017, after 13+ years of experience in the ethnic calling market. The main focus is to offer the lowest cost on calls to India and other destinations, at the highest quality, and finally bringing Indians together, regardless of their location.

For more info, visit the website:

Written by the company

Unlimited calls to India with the best calling plans

100% Quality Guarantee | Pay less, talk more

We believe international calling should be simple, reliable and affordable. Call any phone in India from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions.

  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Contact info

3.5

Average

TrustScore 3.5 out of 5

677 reviews

5-star
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1-star

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Rated 1 out of 5 stars
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

Your CallIndia team

Rated 3 out of 5 stars

Mostly works fine, happy what you pay

Mostly works fine. Inexpensive pricing.
Some things to improve -
1. Some time connection takes too much time, or gets disconnected. Although not too frequent, still happens.
2. Sometime receiver gets random caller id. My number is not displayed on the other end
3. Doesn't support multiple mobiles, if we use within our family members. Once used in one mobile, automatically logs out of the second one. Need to re-login on the other mobile. this is inconvenient

December 2, 2022
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

Rated 2 out of 5 stars

Once pressed dial button call need…

Once pressed dial button call need around more than 40 to 60 sec to connect, if immediate call again same number of different number than call contact immediately within 5 to 10 sec...

October 31, 2022
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

If you're still encountering issues, please contact our Customer Support team, they will be able to investigate further.

Your CallIndia team

Rated 1 out of 5 stars

Call is getting muted when the phone…

Call is getting muted when the phone locks screen. We need to keep the app active until we disconnect the call. Also the rates are high when we get internet data is getting cheaper

October 8, 2022
CallIndia.com logo

Reply from CallIndia.com

Hello,

The app issue has been fixed. Please update your app so you can benefit from the change.

Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we also host discounts and special offers. Please follow our Facebook page to find out when such offers are available.

Your CallIndia team

Rated 5 out of 5 stars

Prompt response

Had issues with calling, so sent an email requesting to resolve they issue. They reached out immediately and provided resolution quickly.

August 21, 2022
Rated 3 out of 5 stars

Calls are getting disconnected suddenly…

Calls are getting disconnected suddenly when calling with online option(Eventhough the WiFi signal strength is very strong)

August 8, 2022
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for reporting your issue to us! One of our Customer Support representatives will contact you to find out more about the problem and to help fix it.

Your CallIndia team

Rated 1 out of 5 stars

I was very unhappy

I was very unhappy, about this service line, I am not able connect through Internet or online have to call every time offline calls. i have decided to move different network service.

August 6, 2022
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

Rated 4 out of 5 stars

Everything good but more clear…

Everything good but make more clear voice sometime not clear voice

July 24, 2022
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

Your CallIndia team

Rated 1 out of 5 stars

Pathetic service

Pathetic service, every month quite a few days you can not connect the call and it asks for offline calling, no customer care service.

July 16, 2022
CallIndia.com logo

Reply from CallIndia.com

Hello,

Our customer support team is available 24/7 here: https://callindia.com/contact (Company Info section).

One of our representatives will make a few setting adjustments that will increase your calling quality and you'll also receive some troubleshooting steps via email.

Your CallIndia team

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