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CallIndia.com Reviews 677

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 3 out of 5 stars

Mostly works fine. Inexpensive pricing. Some things to improve - 1. Some time connection takes too much time, or gets disconnected. Although not too frequent, still happens. 2. Sometime receiver g... See more

Company replied

Rated 4 out of 5 stars

I am an existing customer and didn't get the current 6 monthly plan rate which is $41.94 for six months. I don't understand why? I got the following response through email from the custo... See more

Company replied

Rated 4 out of 5 stars

Call India is very good and affordable service. Before this service I was using vonage service which is little expensive. I have not faced any issues so far since I started using this service. They h... See more

Rated 3 out of 5 stars

I’m using CallIndia service since 2016 but from last few months mobile app is troubling a lot. I’m unable to make a call from CallIndia mobile app even though I have strong WiFi connectivity and mob... See more

Company replied

Company details

  1. Electronics & Technology

About CallIndia.com

Written by the company

CallIndia.com is a platform dedicated to Indian immigrants all over the world, and supported by a team with over 13 years experience in long-distance telecommunications. Indians abroad have several calling options: calls with or without Internet connection, and several calling plans to choose from. The service was set in 2017, after 13+ years of experience in the ethnic calling market. The main focus is to offer the lowest cost on calls to India and other destinations, at the highest quality, and finally bringing Indians together, regardless of their location.

For more info, visit the website:

Written by the company

Unlimited calls to India with the best calling plans

100% Quality Guarantee | Pay less, talk more

We believe international calling should be simple, reliable and affordable. Call any phone in India from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions.

  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Contact info

3.5

Average

TrustScore 3.5 out of 5

677 reviews

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Rated 2 out of 5 stars

Hit or miss

Problem with network.It works fine but have problem sometimes.

December 5, 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

Rated 1 out of 5 stars

We have two phones and whenever we get…

We have two phones and whenever we get renewal notice or account management, we have no way to find which is the phone number for the account.

Your support is horrible and cannot reach easily - in fact impossible.

November 28, 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for reporting your issue to us! However, we have no record of any attempt on your part to contact our CS team. They are easily contactable here: https://callindia.com/contact (Company Info section). One of our agents has just contacted you, trying to find out more about the problem you are facing.

Your CallIndia team

Rated 5 out of 5 stars

Excellent Service for international…

Excellent Service for international calls. I have been using Call India for past 3 years. The quality and clarity of outgoing calls is awesome
I always recommend Call India to my friends for international calls. Adding credits to the account is simple and easy if use.

November 27, 2021
Rated 3 out of 5 stars

No clarity

No clarity, no msgs to india

November 24, 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Messages to India are available via the Voice Credit service, which you can purchase for a minimum of $2. An SMS to India costs 4 cents.

Your CallIndia team

Rated 3 out of 5 stars
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback. If the problem persists, we advise you to contact our Customer Support team. They’ll be able to assist you best.

Also, if you own a smartphone with an Internet connection, you can download our app called KeepCalling. It is available for iOS and Android devices and enables you to make calls easily and fast, by using your phone contacts.

Your CallIndia team

Rated 1 out of 5 stars

App is crashing each time and login issue each time

App is crashing each time. Each time trying to open the app, it’s asking for login. Customer service is poor. Hard to contact anyone with provided customer service number.

October 20, 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

When you emailed us last month our agents replied regarding your calling issues and provided a troubleshooting guide. Please follow the steps and reach us back if you're still encountering issues, as our agents are available 24/7.

Your CallIndia team

Rated 1 out of 5 stars

Its ok but they taking my money from…

Its ok but they taking my money from credit card without my permission i dont really like it

October 10, 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

The services we offer are recurring plans, so you are automatically charged for them every month/3 months/6 months. This guarantees that you never run out of minutes and that you benefit from a very low rate. If you wish to use a different service, you can choose Voice Credit and personally buy credit whenever you need it. In this case, the rate for calls to India is 1.2¢/min.

Your CallIndia team

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