While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Health and Beauty Shop
  2. Aromatherapy Supply Store
  3. Book Store
  4. Craft Store
  5. Massage Supply Store

Written by the company

Calm Store is a family run, Australian business. Our mission is to help our customers feel great and get the most out of life. We know from personal experience, and truly understand what it is like to feel stressed and overworked, and to have a child who is struggling with anxiety or emotional regulation. Through Calm Store, our family can share with you some of the wonderful products we’ve found to relieve stress and promote calm and happiness. On the site, we provide as much detail about these products as possible, to help you make an informed decision about whether they might be helpful for you or a loved one. As Australia’s original and largest supplier of stress relief products, we are proud of our reputation for exceptional and personalized customer service. Since our humble beginnings in 2020, our range has expanded to more than 3,000 products, and we have sent more than 20,000 orders all around the country. Hearing from our customers, and how our products have helped them, really makes our day. It’s why we do what we do!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices and fast delivery...

It was a fabulous experience as I found exactly what I needed at a great price. It also came delivered very quickly, I will be back. Thank you so much :)

October 22, 2024
Unprompted review
Calm Store logo

Reply from Calm Store

Thanks so much for your lovely review Savva!

Rated 5 out of 5 stars

I thoroughly recommend The Calm Store

I could not recommend Calm Store enough . From my first contact , to my last reorder , the experience was exceptional. Customer service can be tricky , but not at Calm Store , always obliging , friendly and experienced real people who go above and beyond to make a customer feel special.
Please shop here to feel confident to know what you are getting and with honest back up if you are needing it .
JBA

November 11, 2024
Unprompted review
Calm Store logo

Reply from Calm Store

Oh wow, thank you so much for that amazing review!

Rated 5 out of 5 stars

Amazing service

Amazing service, great products.
We had our post lost somewhere by the post, and the team was amazing and promptly saved our Christmas. Thank you!!!

December 15, 2024
Unprompted review
Calm Store logo

Reply from Calm Store

Thanks for your review Carla, it means a lot to us! So glad we could sort this out for you, we hope you have a lovely Christmas :-)

Rated 5 out of 5 stars

My number one therapeutic product store

I have had a number of orders through calm store and their customer service is outstanding. I received the wrong item in one of my orders and without hesitation they immediately fixed the error. The quality of the products are great especially the kaiko range and pricing of the items a very competitive. And postage and delivery is very fast also. Highly recommend Calm store. I will continue to use them as my number one go to therapeutic products store. Thank you for your ongoing service 🙏

August 30, 2024
Unprompted review
Calm Store logo

Reply from Calm Store

Thanks for your lovely review Megan! We're lucky to have such wonderful customers like you :-)

Rated 5 out of 5 stars

I think it was very easy to order from…

I think it was very easy to order from this website. I was delighted to be able to send something to my daughter so easily especially since she lives in Perth and I live in Ireland.

July 12, 2024
Unprompted review
Calm Store logo

Reply from Calm Store

Thanks for your feedback - we hope your daughter loved her gift :-)

Rated 5 out of 5 stars

Fantastic shop

The Selection available in this store is amazing, especially for children who are ADHD.
The support and service is fantastic.
Highly recommend.

June 7, 2024
Unprompted review
Calm Store logo

Reply from Calm Store

Thanks so much Jillian, your feedback means the world to us :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look