Order arrived promptly (hence 1 star), however was the wrong size, and after returning item for refund still waiting for money to be reimbursed 3 weeks later. Customer service unable to give a time fr... See more
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See what reviewers are saying
Ordered online got charged wrong amount contacted straight away and advised their systems didn't deduct 30% off and I would need to contact when order received to receive refund of overcharge. In mean... See more
Unable to get through to customer services to chase an order that hasn't arrived. Tried over the telephone (no one answers), live chat (que number does not go down) or by email (states error unable t... See more
Incredibly slow and unhelpful. Ordered some jeans ahead of a holiday, they hadn't shipped after five days so cancelled the order as wouldn't arrive in time. Told they can't cancel (even though the ite... See more
Company details
- Clothing Store
- Baby Clothing Store
- Children's Clothing Store
- Fashion Accessories Store
- Men's Clothing Store
- Women's Clothing Store
Written by the company
Across underwear, jeans, apparel, accessories, home and fragrance, Calvin Klein creates essential pieces that translate its American fashion roots to an international audience.
Contact info
Amsterdam, Netherlands
- 00800 - 74636499
- calvinklein.co.uk
Summer Offers
1.7
Bad
114 reviews
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Always a great experience
Been shopping with Calvin Klein since I was 17. I’m now 47 and still love the brand. Online expert great. Love the new seasons menswear... their watches are incredible... I have 19 in total. Timeless. Jeans range perfect fit! Love the evolution of the brand. Never had a bad experience...
January 21, 2020
Unprompted review
This company customer service is…
This company customer service is disgusting
They never ever reply back, they don't care about the customer at all .
I bought a jeans online it's meant to be delivered on 2 to 3 working day.. but It never dispatched until 5 days and it has been a week it didn't arrive yet I contacted the customer support but they never reply now I am in holiday and I don't know what to do and this is not the first time that happens
January 14, 2020
Unprompted review
Terrible customer service
Nothing wrong with the product but customer service is awful. Took more than 2 weeks to arrive when delivery time was 2 days. 2 emails sent and zero reply.
January 6, 2020
Unprompted review
Terrible customer service
Terrible customer service, sent me the wrong item and haven’t replied to my emails, both emails I’ve had to call after and chase. Ordered a month ago and still not received the correct item, they just keep telling me to wait and blaming Black Friday.
December 14, 2019
Unprompted review
I only buy jeans but I always find them…
I only buy jeans but I always find them to be good quality and the delivery and returns service they offer I have found to be up there with some of the other top fashion supplies I buy from.
July 24, 2019
Unprompted review
order products two weeks ago and still…
order products two weeks ago and still not deliver to me. I will never buy from Calvin Klein again.
July 17, 2019
Unprompted review
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