Cambridge has been an incredible help to our household. We just paid off our debt, and we cannot express enough how much we appreciate them. Unfortunately, I had to add another credit card debt that I... See more
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See what reviewers are saying
I called Cambridge credit today, hoping to get into a DMP, and found a wonderful customer experience! The counseling from Yassine was absolutely amazing! He was clear and concise. He explained ev... See more
Company replied
This program with Cambridge enabled me to pay down enormous high interest credit card debt. It was very easy to get the interest rate dramatically reduced with some friendly negotiation at the bank.... See more
Company replied
I was quite reluctant to start consolidation until I found Cambridge Counseling. What a great company to work with. They go above and beyond to make the whole experience easy and quite painless, fro... See more
Company details
Information provided by various external sources
Get out of debt fast with our non-profit debt consolidation solutions. We help with credit card debt, foreclosure, student loans and reverse mortgages.
Contact info
67 Hunt Street, 01001, Agawam, United States
- (800) 527-7595
- info@cambridgecredit.org
- cambridge-credit.org
4.8
Excellent
459 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very helpful company I would recommend…
Very helpful company I would recommend 100%
May 2, 2019
Unprompted review
They we there anytime I had a question
They we there anytime I had a question, very friendly.
May 1, 2019
Unprompted review
They came up with a plan that worked…
They came up with a plan that worked for me, and I paid off my old debts in 4.5 years. Thankful for their help.
May 1, 2019
Unprompted review
These guys were amazing
These guys were amazing, I don't know what else to say. From the beginning to the end, they have been great. Good communication, worked with our creditors quickly and everything was handled to perfection.
May 1, 2019
Unprompted review
Helped us without damaging our credit
May 1, 2019
Unprompted review
Cambridge!!
Cambridge!!! I absolutely love this program and thankful to help me clear a lot of my credit card debt!
May 1, 2019
Unprompted review
Fair & honest credit information
Fair & honest credit information. I never had a problem.
April 8, 2019
Unprompted review
They set up my accounts so I could…a very happy client
They set up my accounts so I could afford to pay off all of my debts. With there help I am now debt free. We did it together.
April 8, 2019
Unprompted review
Excellent
I always felt very comfortable with Cambridge. The staff is very knowledgeable & caring towards what is going on with your credit.
April 8, 2019
Unprompted review
Stick With The Plan
I stuck with the plan and with your help and guidance was able to pay off a mountain of debts.
April 3, 2019
Unprompted review
Wonderful Experience
My wife and I wanted to finally get on a path to freeing ourselves from debt. Cambridge set us up on that path and we paid $75k of debt in about 4.5 years. The whole process was effortless and we are on our way to financial independence.
April 1, 2019
Unprompted review
Cambridge is super helpful
Cambridge is super helpful and walks you through every step of trying t better your credit and spending habits. They are a wonderful service and I recommend them to everyone.
April 1, 2019
Unprompted review
Cambridge Credit Counseling
Cambridge Credit Counseling has been a blessing to me and I would highly recommend them to anyone with the commitment and courage to seek help.
April 1, 2019
Unprompted review
Amazing Help!
Cambridge Credit Counseling was a fantastic partner in helping me to pay down my debts, work through challenges with the people who previously managed my debt - and were fast, responsive, and very mindful when I contacted them for help, ideas, advice, etc.
I recommend them highly. VERY trustworthy business.
April 1, 2019
Unprompted review
Very good and helpful
April 1, 2019
Unprompted review
The light at the end of the Tunnel
We can finally see the light at the end of the tunnel. The folks at Cambridge have been more than willing to advise and support us in our journey to become debt free. It hasn't been necessarily easy to make our payment every month, but we know with every payment it gets us closer to being able to breathe again. To make this work, you have to be willing to be disciplined with your finances and learn from your past mistakes. We are on track to be free from this debt with in 24 months. I highly recommend Cambridge Credit Counseling.
January 31, 2019
Unprompted review
They do amazing work
Never once i was late on a payment the card company's stoped calling the first week of joining this program they are good @what they do
January 22, 2019
Unprompted review
I am very satisfied with this credit…
I am very satisfied with this credit counseling thank you
September 20, 2018
Unprompted review
This place is One Huge LIE don't do it
they totally lied to me from the beginning. I just found out all my accts have doubled due to them only paying interest. Giving them 1 damn star is 1 to many. They totally Suck. I'm closing this acct ASAP !!
September 15, 2018
Unprompted review
Reply from Cambridge Credit Counseling
Before we address Ms. Carson’s inaccurate and baseless claims, it’s important for readers to understand how a debt management plan, or DMP, works. When a consumer enrolls in a plan, they choose which of their unsecured credit accounts to include, and the counseling agency makes payment proposals to each of those creditors, securing interest rate reductions and fee waivers whenever possible. The enrolled accounts are closed, which is a trade-off for whatever concessions the creditor chooses to grant to the consumer. The client makes a single monthly payment to the counseling agency, which then distributes appropriate amounts to each enrolled creditor. If the client fails to make a payment to the counseling agency, no funds can be sent to the client’s creditors. Counseling agencies are not lenders. We cannot cover missed payments, nor are we in any position to know what is happening with any account left off the DMP. Both of these facts are important in Ms. Carson’s case, as she failed to make timely payments, and she had other accounts that were seriously past-due that were not included in her program, but which are most certainly impacting her credit standing.
All counseling calls at Cambridge are recorded, and a review of Ms. Carson’s case indicates clearly that her counselor reviewed all required material with her. Prior to enrollment, she was also provided with a written summary of her proposed Debt Management Plan, which breaks down everything she’d need to know about the accounts she had chosen to include in her plan, as well as the rate concessions we hoped to secure, the total amount to be paid over the estimated term, Cambridge’s fees – everything. The contents of a DMP Summary and our contract are closely regulated by the states. We don’t hide anything.
Furthermore, our records show that Ms. Carson’s account balances did not double during the 9-month run of her DMP, as she alleges, though they would have increased due to her failure to keep pace with her required monthly payments. At the time Ms. Carson cancelled her Debt Management Plan, in September 2018, her credit report indicates she also had a medical bill in collections and two other charged-off debts that weren’t present at the time she enrolled with Cambridge, so it would have been impossible for her counselor to provide any guidance about those three accounts at the time.
While we do sympathize with her situation, we feel certain that Ms. Carson was provided accurate information, and that her current situation is the result of her failure to make timely payments on her DMP and on at least 3 other accounts that were not part of her program.
I feel like I am getting my life back…
I feel like I am getting my life back after so many unfortunate circumstances. Great to work with.
September 1, 2018
Unprompted review
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