Cambridge Satchel  Reviews 

6,313
TrustScore 3 out of 5

3.0

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Rated 2 out of 5 stars

I have been hesitating in the potential purchase of a bowling bag. However, at the price (cowhide IS inexpensive! particularly when bought in large quantities).. I honestly would expect a little mo... See more

Rated 5 out of 5 stars

Been buying Cambridge satchels since 2015 but this is my first 15-inch Batchel as I wanted a smart, structured work bag that can comfortably fit my laptop and all the things I carry for the entire day... See more

Rated 5 out of 5 stars

I have given Cambridge 5 stars as I ordered the small backpack from Australia and it arrived so quickly - I was so impressed. Given Covid our domestic parcels take forever. The product itself is a l... See more

Rated 1 out of 5 stars

I used to love these traditional satchels in funky contemporary colours. I collected them in the 15in and 13in sizes, which I found most useful for daily use. I also bought the briefcase in a... See more

Company details

  1. Bags and Luggage Store
  2. Fashion Accessories Store
  3. Leather Goods Store

Written by the company

The original and iconic brand featured in the Google Chrome advert. Stylish leather goods lovingly handmade in Great Britain www.cambridgesatchel.com


Contact info

3.0

Average

TrustScore 3 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 week

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3.0

All reviews

(6,313)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Top Tier Customer Service

Customer service for The Cambridge Satchel Company are top tier!!
I ordered today but have a time constraint with shipping. I called the service line and she was so so helpful, managed to get my bag dispatched today and due for delivery tomorrow.

Would highly recommend this site to anyone and everyone!

December 13, 2022
Unprompted review
Rated 5 out of 5 stars

Simply wonderful

It is my 3rd Handbag and I can’t gar enough of it. On the streets people talk to me and ask where I got these extraordinary bags from. Again it looks exactly as I expected it to look. The delivery was fast and I always knew when to expect the package.

November 4, 2022
Rated 5 out of 5 stars

This is the second satchel I’ve bought…

This is the second satchel I’ve bought from you. I bought mine 12 years ago and still use it every day. The reason I bought another is as a gift for my sister who has just completed her PhD. I wanted something special that would last a lifetime and something she could use and enjoy every day as much as I have. There was no question that a satchel would be perfect. I was able to find a colour that was absolutely her and the monogrammed finish of her initials and ‘Dr’ before it is going to make it unique. Can’t wait to receive it.

November 1, 2022
Rated 5 out of 5 stars

Just in case

Really a top product, extremely well made. Very pleased overall with the item ordered. If required will repeat my custom. Arrived on time and in good condition.

November 2, 2022
Rated 5 out of 5 stars

Lovely product

Lovely product, sturdy quality, extremely fast arrival. Embossing is clean and looks like it will last well. Just wish I could have done the entire last name of the recipient rather than just the initials.

October 18, 2022
Rated 5 out of 5 stars

Mr..

its an amazing experience!
the customer service is very responsive and the delivery didn't take much time

September 5, 2022
Rated 5 out of 5 stars

Super service

I recently bought a binocular bag for my daughter’s birthday. The ordering process, as usual, was very easy to complete. The added bonus this time was that there was no delivery charge! The bag arrived within a couple of days and the information I received by text about the delivery was first class. I would highly recommend the Cambridge Satchel Company and their courier service.

September 1, 2022
Rated 5 out of 5 stars

Always a Joy!

Fabulous bag as always! I was kept informed of the delivery all the way from dispatch. Great quality of product and great communication.
A bright bubblegum pink bag is always going to make you smile :)

August 30, 2022
Rated 5 out of 5 stars

Thumbs up

I have given Cambridge 5 stars as I ordered the small backpack from Australia and it arrived so quickly - I was so impressed. Given Covid our domestic parcels take forever.
The product itself is a lush leather and in a vermillion red. The straps are adjustable and it has the perfect amount of room for my glasses, wallet, car keys , phone and hand sanitiser.

August 6, 2022

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