The delivery took too long (delivered 16 January, ordered 22 December). The nappy/diaper bag arrived without the small changing mat that should have been included in the price.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely terrible online shopping experience. I have purchased 1+month ago from their online store and never received the package. Money has been charged from my bank account weeks ago. I have fo... See more
The delivery of order was super fast. Top quality products. Expensive but worth buying if you can spare some extra cash.
Company replied
I just bought a lot new things for my baby Girl. (Baby nest, baby bedding, changing bag, Baby Teether and the Harlequin Baby Bed.) Wauw, such good quality and wonderfull design. I truly love all off... See more
Company details
Written by the company
Our story began in 2012, not just as a brand but as a heartfelt pursuit: to create timeless design, poetic details, and meaningful pieces that honour the quiet beauty of childhood. Cam Cam Copenhagen was founded by architect Sara Giese Camre, inspired by the arrival of her first child and a longing for baby essentials that were not only practical, but also beautiful, calming, and made to last. From our studio in Copenhagen, we design with both heart and hand – blending the clean lines of Scandinavian heritage with a sense of warmth and presence. Every print is drawn by hand, and every piece is thoughtfully crafted with the belief that the objects we surround ourselves with shape the memories we carry – from whispered bedtime stories and bathtime giggles to tiny hands clutching something soft amid the magic mess of family life. We believe in slowing down and creating with intention. Our collections are made to be passed down, not replaced – designed to be loved and woven into everyday moments, not just for a season, but for years to come.
Contact info
Nordre Fasanvej 113, 3, 2000, Frederiksberg, Denmark
- +45 93 55 55 06
- customer_service@camcamcopenhagen.com
- camcamcopenhagen.com
3.4
Average
58 reviews
Replied to 70% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cam Cam Copenhagen
Hi Renate,
Thank you so much for your kind words – it truly means a lot to us! 🤍
We are so happy to hear that you love our brand and appreciate both the uniqueness and quality of our products. That’s exactly what we strive for every day.
Thank you for your support, we are so glad to have you as part of the Cam Cam Copenhagen universe ✨
Bedste hilsner,
Victoria
Veré long shiping
Veré long shiping. I bought it the 19th of March, it’s 1st os April and still doesn’t arrive.
Is not only UPS that is horrible, they spend a week to send the products….
March 25, 2026
Reply from Cam Cam Copenhagen
Dear Maitane,
Thank you for sharing your experience with us, we truly appreciate your feedback.
We always do our very best to ship orders on the same day they are placed, as we know how important it is for you to receive your items quickly. If this was not the case for your order, we are very sorry for the delay.
There can sometimes be different reasons for this, but please know that we do not want you to wait longer than necessary. Our support team is always ready to step in and help.
We kindly ask you to reach out to us at customer_service@camcamcopenhagen.com or give us a quick call at +45 93 55 55 06, whenever you need, so we can look into your order and find a quick solution for you.
Thank you again for bringing this to our attention.
Bedste hilsner,
Victoria
Reply from Cam Cam Copenhagen
Dear Giulia,
Thank you so much for your kind words – we’re really happy to hear that you love our products 🎀
We completely understand your wish for shipping to the UK, and we’re actually looking into this at the moment. So please do keep an eye on our website for any updates – we hope to be able to offer this in the future.
Thank you again for your support, it truly means a lot to us ✨
Besr regards,
Victoria
Average experience
The delivery took too long (delivered 16 January, ordered 22 December). The nappy/diaper bag arrived without the small changing mat that should have been included in the price.
December 22, 2025
Reply from Cam Cam Copenhagen
Hi Luis,
Thank you for your review! We are very sorry to hear that this was your experience.
Your order was placed right before the Christmas period, when our warehouse was closed for a few days for the holidays, and delivery companies were also, as always, experiencing a very high volume of parcels. Of course, we completely understand that the wait may have felt long, and we are really sorry for the delay.
We are also sorry to hear that the diaper bag arrived without the small changing mat that should have been included. That should definitely be there. Please feel free to reach out to us at customer_service@camcamcopenhagen.com, and we will be more than happy to help you with this and find a good solution.
Thank you for bringing this to our attention! We hope we get the chance to make this right for you.
Kind regards,
Cam Cam Copenhagen 🎀
Reply from Cam Cam Copenhagen
Hi Kristina,
Thank you so much for your kind words! It truly means a lot to us. We are so happy to hear that you were pleased with the delivery and the quality of the products.
Thank you for being part of our journey. We are very glad we could bring you a little bit of joy. 🫶
Warm regards,
Cam Cam Copenhagen 🎀
Reply from Cam Cam Copenhagen
Hi Marta,
Thank you so much for your lovely review! We are truly happy to hear that you love the products and appreciate both the quality and the design.
Thank you for being part of our journey, it means a lot to us, and we are so glad we could bring you a little joy. 🫶
Warm regards,
Cam Cam Copenhagen 🎀
Good quality
Good quality and nice patterns for baby’s products! They make great gifts!
November 21, 2025
Reply from Cam Cam Copenhagen
Hi Zina,
Thank you so much for your kind words! We are delighted to hear that you are happy with the quality and patterns. That means a lot to us.
Thank you for being part of our journey. We are so happy we could bring you a little bit of joy. 🫶
Warm regards,
Cam Cam Copenhagen 🎀
Reply from Cam Cam Copenhagen
Hi Mathias,
Thank you so much for your lovely review! We are really happy to hear that you are satisfied with both our service and our products - that means a lot to us.
Thank you for being part of our journey. We are so glad we could bring you a little bit of joy.
Warm regards,
Cam Cam Copenhagen 🎀
Didn’t receive my items and tried to…
Didn’t receive my items and tried to contact the customer service but haven’t heard back.
August 25, 2025
Reply from Cam Cam Copenhagen
Hi Irena,
We are very sorry to hear this - that certainly isn’t the experience we want for our customers.
Our team is doing its very best to get back to everyone as quickly as possible, but if you haven’t received a reply yet, it may be that your message hasn’t reached us. Please try emailing us again at customer_service@camcamcopenhagen.com. You’re also very welcome to call us at +45 93 55 55 06, and we’ll be happy to look into this for you right away.
We truly want to help and make this right 🫶
Warm regards,
Cam Cam Copenhagen 🎀
Sent back within a week so I never got…
Sent back within a week so I never got my package…
August 26, 2025
They did not reply to my email.
They did not reply to my email.
The product wasn't good quality
May 22, 2025
Reply from Cam Cam Copenhagen
Hi Julia,
I’m really sorry to hear that you didn’t receive a reply to your email – our sincere apologies for the inconvenience. I wasn’t able to locate any message from you in our system, so I’ve just sent a new email to the address you provided with your order.
I’d really like to help resolve this for you, and I look forward to hearing back from you soon.
Best regards,
Noemi, Cam Cam Copenhagen
Very high quality product
Very high quality product, all materials stay soft after years of washing machine and dryer. Definitely worth the price
March 24, 2025
Reply from Cam Cam Copenhagen
Thank you so much for your kind words, Bérangère! 🌟 We're so happy to hear that the quality of our products holds up even after years of use – that’s exactly what we aim for.
Thanks again for your support – it truly means a lot! :)
Noemi, Cam Cam Copenhagen
I’ve ordered from this site several…
I’ve ordered from this site several times. The textiles are of excellent quality and beautiful design. Highly recommended!
March 24, 2025
Reply from Cam Cam Copenhagen
Thank you so much for your lovely review, Milica! :) We're thrilled to hear that you love the quality and design of our textiles. Your recommendation means a lot to us! 💛
Noemi, Cam Cam Copenhagen
Quick delivery and super quality😍I’m in…
Quick delivery and super quality😍I’m in love with my new Moms Bag💗
March 24, 2025
Reply from Cam Cam Copenhagen
Thank you so much for your nice words! We are very happy to read that you are satisfied with your new changing bag. ☺️
A sunny greeting from Copenhagen,
Noemi, Cam Cam Copenhagen
Reply from Cam Cam Copenhagen
Thanks for your very nice words, we are very happy to read that you are satisfied with our products and service! :)
Best regards,
Cam Cam Copenhagen
The delivery of order was super fast
The delivery of order was super fast. Top quality products. Expensive but worth buying if you can spare some extra cash.
February 19, 2025
Reply from Cam Cam Copenhagen
Thanks Nina, we are so happy to read that you are satisfied with our products! Hope to see you on our online store again! :)
Best regards,
Cam Cam Copenhagen
Reply from Cam Cam Copenhagen
Dear Beibei,
Thanks for your review.
We are very happy to read that you are satisfied with the quality of our products. :)
Quality of cushions was not great
Quality of cushions was not great. Did not match the nice images online.
January 22, 2025
Reply from Cam Cam Copenhagen
Dear Eva,
Thanks for your message and feedback.
We are sorry to hear that the quality of the products you ordered didn't match your expectations.
You are more than welcome to submit a claim on our website, at the following link https://camcamcopenhagen.com/pages/product-claim?shpxid=64f77d6c-2aa7-45ad-84fa-fdd68ffaa947, so that we can take a look at it, and find a solution for you.
Best regards,
Cam Cam Copenhagen
Reply from Cam Cam Copenhagen
Thank you for your kind words! We're thrilled to hear everything was perfect. 😊
Return shipment is very expensive and…
Return shipment is very expensive and must be arranged abroad (Poland) at your own expense. Not customer friendly
November 21, 2024
Reply from Cam Cam Copenhagen
Thank you for your feedback. We understand that international returns can be inconvenient and appreciate your input. Your comments will help us improve our processes.
If you need further assistance, feel free to contact us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.