Camden & Co Reviews 

173
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as beautiful, luxurious, and unique. The quality of items consistently receives praise, with many finding them well-made and excellent. Reviewers also appreciate the careful packaging and prompt delivery of their orders, contributing to a positive overall experience. However, some customers reported receiving items that were damaged upon arrival or found products to be faulty. Additionally, a few people felt that some products did not match their descriptions, such as incorrect sizing or misleading appearance. Some reviewers also mentioned issues with items not suiting their needs or difficulties with the returns process.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising items like decor pieces, photo frames,... See more

Quality

Reviewers mention positive feedback about quality, with many praising products as "great quality," "fantastic... See more

Order

Customers consistently note ambiguous experiences with their orders, with some expressing satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eva Minimalist Geometric Ceramic Reed Diffuser. I had already reviewed this lovely product but, a week or so later, I noticed that a tiny piece on one corner had broken off. I contacted the Company a... See more

Rated 5 out of 5 stars

I had an issue with my first order arriving damaged, but the company emailed me immediately and arranged a replacement without any hassle. The new item arrived quickly and in perfect condition. Really... See more

Rated 5 out of 5 stars

Great cushions, really happy with them! Fantastic quality, quick delivery will definitely use again

Rated 5 out of 5 stars

Purchased an ornament as a gift and it was very well received. Came in such lovely packaging too, which was a bonus.

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Furniture Accessories

Written by the company

Camden & Co was created from a love and passion for interior design. Having sourced items for friends and family for years, we decided it was the right time to bring curated collections of quality homeware products, soft furnishings and decor to a wider market. At Camden & Co, we pride ourselves on having a beautiful selection of home interior pieces that offer high end quality at reasonable price points, bringing a touch of affordable luxury to your home interiors.


Contact info

4.1

Great

TrustScore 4 out of 5

173 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(173)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought some "Ellie" cushions for my…

Bought some "Ellie" cushions for my bedroom, very happy with the order and the quality.

March 12, 2025
Unprompted review
Camden & Co logo

Reply from Camden & Co

Hi Joyce, thank you for taking the time to leave us a review of your experience. We're so pleased that you love your new cushions! Our Ellie style is a popular choice, and for good reason! Best wishes, team Camden

Rated 5 out of 5 stars

I bought a beautiful vase as a…

I bought a beautiful vase as a housewarming gift for my friend and she was over the moon with it. Delivery was fast too. I will be coming back to order for my own house when I move.

March 10, 2025
Unprompted review
Camden & Co logo

Reply from Camden & Co

Hi Evelyn, thank you for taking the time to leave us such a lovely review. We're so pleased to hear your friend was happy with her gift. Best wishes, team Camden

Rated 5 out of 5 stars

I bought 4 of the faux coffee table…

I bought 4 of the faux coffee table books. Unfortunately one of the items arrived damaged at one of the corners. When I got in touch, the customer services team couldn't have been more helpful. I spoke to a lovely lady called Louise and she promptly arranged for a replacement to be sent which arrived just a few days later.

March 7, 2025
Unprompted review
Camden & Co logo

Reply from Camden & Co

Hi Anne, Thank you so much for the lovely review! We're so happy to hear you're pleased with your items. Best wishes, team Camden

Rated 5 out of 5 stars

Ordered a set of 4 cushions for my…

Ordered a set of 4 cushions for my living room and they're great. Had a lot of compliments on them from visitors.

March 6, 2025
Unprompted review
Camden & Co logo

Reply from Camden & Co

Thank you for taking the time to review us Theresa! We're so pleased to hear you love your new cushions. Best wishes, team Camden

Rated 5 out of 5 stars

I have bought from here a few times now…

I have bought from here a few times now and always really happy. Good quality items so I have also given some products as gifts for friends.

March 4, 2025
Unprompted review
Camden & Co logo

Reply from Camden & Co

Hi Betty, thank you for taking the time to leave us a review. We're so pleased to hear you've been happy with your orders. Best wishes, team Camden

Rated 5 out of 5 stars

I'm so pleased with my order

I'm so pleased with my order, the candle smells amazing and really fills the room. The cushions are also really comfy as well as beautiful and give a good 'chop' effect.

March 3, 2025
Unprompted review
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Reply from Camden & Co

Hi Carolyn, thank you so much for taking the time to leave us a review. We're so pleased to hear you love your candle and cushions. Best wishes, team Camden

Rated 5 out of 5 stars

Exceptional Quality and Service!

I recently purchased cushions from Camden & Co, and I couldn't be happier with my experience. The quality of the cushions is outstanding-they're beautifully crafted and add the perfect touch to my home. Additionally, the customer service was superb. The team was responsive and helpful, ensuring my order was handled quickly and smoothly. I highly recommend Camden @ Co for anyone looking for high-quality homeware and great customer service!

December 19, 2024
Camden & Co logo

Reply from Camden & Co

Thank you for your lovely review James! We're so glad you love your cushions. Best wishes, team Camden

Rated 5 out of 5 stars

Great service and delivery

Great service and delivery. Would definitely recommend

February 24, 2025
Camden & Co logo

Reply from Camden & Co

Hi Karen, thank you for taking the time to leave us a review! We're so pleased to hear you're happy with our service and delivery. Best wishes, team Camden

Rated 5 out of 5 stars

Really pleased with my order

Really pleased with my order. Deliver time also good. Thank you.

February 17, 2025
Unprompted review
Camden & Co logo

Reply from Camden & Co

Hi Trevor, thank you for taking the time to leave us a review, we're so pleased to hear that you're happy with your order. Best wishes, team Camden

Rated 5 out of 5 stars

Great products

Second time of ordering as thought their cushions are such good quality and at a reasonable price. Delivery was quick with updates on progress. Highly recommend this company.

February 10, 2025
Camden & Co logo

Reply from Camden & Co

Hi Paul, thank you so much for taking the time to leave us a review. We're so pleased to hear you've loved both of your orders with us. Best wishes, team Camden

Rated 5 out of 5 stars

This iy my third Camden & Co order and…

This iy my third Camden & Co order and I'm very happy with it, as I have been on my last two orders too. All items I've bought (4 cushions, 2 throws and a knot ornament) really have been beautiful and I definitely recommend them.

February 16, 2025
Unprompted review
Camden & Co logo

Reply from Camden & Co

Hi Janet, thank you for your lovely review! We're so happy you're pleased with your items. Best wishes, team Camden

Rated 4 out of 5 stars

Just received my diffuser which looks…

Company have contacted me to say they sent the wrong diffuser and are willing to exchange it.

February 11, 2025
Camden & Co logo

Reply from Camden & Co

Hi Maureen, sorry to hear you're not happy with your order. The particular diffuser you have ordered is one of our best sellers, and this is the first time we have had this feedback with regards to the imagery of the product not reflecting the product itself. We have emailed you to request pictures just so that we can ensure that you have been sent the correct item. We hope we can get this resolved for you. Best wishes.

Rated 5 out of 5 stars

I absolutely love LOVE my new throw

I absolutely love LOVE my new throw! Looks even better than in the pictures on the website.

February 15, 2025
Unprompted review
Camden & Co logo

Reply from Camden & Co

Hi Anna, thank you for taking the time to leave us a review, we're so pleased to hear you love your throw! Best wishes, team Camden

Rated 5 out of 5 stars

placed my order 3 days ago and my…

placed my order 3 days ago and my coffee table book has already arrived this morning. Excellent service and delivery, and lovely item.

February 14, 2025
Unprompted review
Camden & Co logo

Reply from Camden & Co

Hi Kathleen, thank you for your lovely review, we're so happy you love your new coffee table book. Best wishes, team Camden

Rated 1 out of 5 stars

They keep on reporting my review

They keep on reporting my review. Please do not order their delivery company delivered to the wrong address. Now I'm out of money no products and no resolution. This is not a reliable company Please avoid.
Update; I can confirm that the adress and picture stamp.is not mine. Basic common sense is a miss. The driver can stamp as being delivered to any adress. I can confirm that it's not my address

February 14, 2025
Unprompted review
Camden & Co logo

Reply from Camden & Co

Hi Samra, your original review contains information that's inaccurate, so we have asked for TrustPilot to check and request the inaccuracies are updated. As previously stated, this was an exchange and the items were sent to the same address as we had previously used for the original order. We have dealt extensively with Evri on your behalf, but they have provided location stamped proof of delivery to the address provided, and which the previous parcel was successfully delivered to. We have escalated the matter and kept you informed, but there is nothing we can do if there is evidence that the item has been delivered.

Rated 5 out of 5 stars

I recently ordered 6 cushions from…

I recently ordered 6 cushions from Camden and Co. Whilst they took a little longer than I'd expected to arrive (6 days), the communication was great when I asked for an update, and when the cushions arrived they were just perfect. Well worth the wait, and I have just ordered again, a different set for my bedroom.

February 13, 2025
Unprompted review
Camden & Co logo

Reply from Camden & Co

Hi Ellen, Thanks so much for taking the time to leave us a review, and for your second order! We're so happy to hear you love your items and that we could help when you had a query. Best wishes, team Camden

Rated 5 out of 5 stars

Beautiful cushions and fast delivery

Beautiful cushions and fast delivery. Happy customer, I will be ordering again.

February 12, 2025
Unprompted review
Camden & Co logo

Reply from Camden & Co

Hi Rebecca, Thank you for your lovely review and we're so please to hear you're happy with your cushions. Best wishes, team Camden

Rated 5 out of 5 stars

I got a coffee table book which arrived…

I got a coffee table book which arrived today and it is great, exactly as it is in the picture and arrived very promptly.

February 11, 2025
Unprompted review
Camden & Co logo

Reply from Camden & Co

Hi Evelyn, thank you for your lovely review! I'm glad you love your coffee table book and that it reached you quickly. Best wishes, team Camden

Rated 5 out of 5 stars

My two throws from Camden and Co are…

My two throws from Camden and Co are just gorgeous. They are really soft and complete my living room perfectly. I am now browsing the website again to look for matching cushions.

January 24, 2025
Unprompted review
Camden & Co logo

Reply from Camden & Co

Hi Donna, Thanks so much for taking the time to leave us a review. We're so happy to hear you love your new throws. Best wishes, team Camden

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