Would have been a 5 star but customer service wasn't great, I asked several times about a fixing kit and no response.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At CamperNation, we're not just retailers—we're fellow adventurers who understand the joy of outdoor living. We specialise in premium products for caravan enthusiasts, motorhome owners, and glamping businesses, carefully selecting only the finest awnings, accessories, glamping structures, saunas, and outdoor essentials that enhance your experience under the open sky. What truly sets us apart is our dedication to personalised service. Finding the perfect awning for your seasonal pitch or the ideal luxury glamping pod for your site requires expertise and attention to detail. That's why we offer one-on-one consultation with product specialists, custom sizing assistance tailored to your specific setup, and friendly, knowledgeable support throughout your purchase journey. Our customers often tell us how refreshing it is to speak with real outdoor enthusiasts who understand both the products and the lifestyle. We partner with reputable brands known for exceptional craftsmanship and durability. Every product we offer delivers genuine value—not just in competitive pricing, but in longevity, performance, and the enjoyment it brings to your outdoor adventures. As an independent British business, CamperNation was built on authentic passion for outdoor living, deep product knowledge, and unwavering trust with our customers. We take pride in helping people discover the perfect balance of freedom and comfort that makes outdoor life so rewarding. Whether you're upgrading your seasonal pitch, expanding your glamping business, or preparing for your next touring adventure, the CamperNation team is here to support your journey every step of the way.
Contact info
United Kingdom
- 02080642643
- info@campernation.co.uk
- campernation.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From start to finish
From start to finish, the customer service was brilliant, we always got a response within a day,sometimes it was in minutes. Very helpful and informative.
I would highly recommend this company,their prices are highly competitive and the service first class really couldn't fault them.Great experience
Phil is an outstanding retailer and his…
Phil is an outstanding retailer and his after sales communication is second to none.
He has helped me to get an awning delivered to Portugal and whilst there were many many problems with the Portuguese customs procedures, which turned out to be a logistical nightmare, he has stayed in constant touch throughout both with myself and the delivery company
I can not praise this company highly enough as it is one of the most professional companies that I have had the pleasure to do business with
I would highly recommend them.

Reply from Campernation
Great company to buy from
I will definitely use this company again. Easy to deal with great customer service by Phil and fridge delivered as promised

Reply from Campernation
Impressed with service
Kept informed-quick response to query via email - pleasant respectful support.
Arrived on time.
New what I wanted but didn’t know which was best place to buy it - scrolling your site convinced me to use yours.

Reply from Campernation
Very knowledgeable staff
Communication was A1. Phil is very knowledgeable about products he sells. Awning arrived super quick, would highly recommend.

Reply from Campernation

Reply from Campernation
Fantastic experience with this company
Fantastic experience with this company. When we purchased our Full Awning the carpet was out of stock we were given a date when the carpet would probably be sent to us and true enough it arrived. We would definately use this company again.

Reply from Campernation
One of the best companies I’ve ever…
One of the best companies I’ve ever dealt with nothing was to much trouble and Phil was brilliant very helpful.

Reply from Campernation
Great service.
Great service. Kept up to date. Also got advice. Waiting on stock to place another order

Reply from Campernation
Very good service and knowledgeable…
Very good service and knowledgeable helpful staff

Reply from Campernation
Campernation an excellent resource
Super resource for everyone who has a camper/caravan and enjoys the lifestyle. Really informative!

Reply from Campernation
Excellent customer service!
Wouldn't hesitate to buy from Campernation again. Phil was so knowledgeable and understood our specific needs. Alongside Walker awnings, Phil took great care to ensure that the right awning was purchased. Great communication and support. Many thanks!

Reply from Campernation
Great customer service, highly recommended company
Great customer service, communication was excellent, and they were very willing to help with queries. Awning arrived quickly, and subsequent queries were answered promptly.
Very good pricing on their awnings and accessories.
Highly recommended

Reply from Campernation
Fabulous service
Fabulous service, extremely responsive. Nothing too much trouble
Love our new awning.

Reply from Campernation

Reply from Campernation
They know thier stuff. Campers
Staff spent time on phone to explain which awnings would be best for my motorhome. How yo set the awning up. They also explainef that zI would be missing part of the order as there were non available at the time but once that part was back in stock the would have it sent to me at no cost. Brilliant

Reply from Campernation
Great Customer service
Very helpful in selecting the right awning. Great communication and delivered very quickly.

Reply from Campernation
Well being new to camping and worrying…
Well being new to camping and worrying about purchasing my first awning phil helped right from the start gave him details of my van came back with the correct sizes but i also wanting to check this as my van is in spain i had to wait few months to do this after getting back from checking this i recontacted phil to confirm he was right i already done alot of research on awnings and had one imperticular in mind phil found this straight away and even set up for me to collect straight from the warehouse as this was close to me to save any hassel with delivary i cant reccomend phil enough out of a few shops i tried campernation was deffinatley most helpfull anything i need in future will be straight back to this shop thanks again phil for all your help and paitence

Reply from Campernation
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







