Camp Wildfire Reviews 

205
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We booked camp wildfire after a family member had been, thinking it would be a weekend we would do a few activities and chill and then not think of again.... after experiencing the weekend, we immedi... See more

Rated 5 out of 5 stars

For so many things in life, the word inclusive points to a hollow policy statement. At Camp Wildfire, it is a feeling. From the time you arrive, to the time you leave, you can have fun, adventure and,... See more

Rated 4 out of 5 stars

The activities are endless, there really is something for everyone at Camp Wildfire. They are spread out over a large area and there is lots of walking to be done to get to them, but they have vehicl... See more

Rated 5 out of 5 stars

A really fun weekend. Exceeded my expectations by far. I tried some awesome new activities and met some truly lovely people. A very special weekend. Thankyou. Still buzzing.

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Half music festival, half adventure camp for adults.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

205 reviews

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4.7

All reviews

(205)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

By far the best festival experience

By far the best festival experience I have ever had, not only is it the most friendliest, it's the most fun I've had. A place to leave your adult responsibilities at home and just be young, wild and free. Highly recommend to anyone who loves being in nature, meeting new people and letting your in child run free.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience not to be missed

My second year running at Camp Wildfire and 1st year with my 11 year old daughter at Camp Kindling and it's honestly the most amazing place!! I have tried so many new activities including Ice Bath, Quad biking and Axe skills just to name a few but with over 100 activities we were kept busy and entertained. Great music in the evenings and the overall vibe is friendly and welcoming to everyone. I have recommended this to all my friends and family. Overall an amazing weekend at what I consider a reasonable cost, considering how much I would pay for just one activity at home normally 🤷.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Omg the best experiance of my life

Omg the best experiance of my life so far.
Freedom to be what ever you want to be from, grumpy old man to a butterfly or naturist.
No pressure to get involved.
Everyone is welcoming and loving.

I'm going next year. Dispite the bruises from camping at my age

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great fun, so many activities but very tiring

I have been for two years with family members from 21 to 72 and it has been a great experience for all. The atmosphere at camp is so friendly, there are a range of great activities to do in the day and great bands in the evenings. Festival toilets aren't known for being clean but they really try here, and there are plenty. Shower queues tend to be long and the camp site is quite small but it all works out.

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

It's my new happy place

It's my new happy place. Had the best time, went Solo but met some amazing people.
Toilets were a bit smelly but didn't ruin it.
Booked for next year already.

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

If you want to sleep in the fresh air surrounded by trees and dance and enjoy fun /talk/games and activities you may like this!

I have camped before and been to other festivals so I know that toilets can be real issue especially just before being emptied & they all smell so nothing different there ahh but wait nice soap and hand towels....thats new! , noisy neighbours likely - there is a quiet camping area but realistically in countryside noise does travel but my new ear plugs worked a treat and a rest during afternoon was good.....rain can turn fun into hell - yep it rained when i arrived but was scorching when I left so be prepared its UK ....so the event itself....
This last weekend was just soooooo much fun and I am sore from laughing and dancing - I have met too many people to count and listening to interesting talks and really want to keep this all to myself now so please dont go I want every one to come back and be there again next year. Activities were great - and I only bought the cheaper ticket and had little time to spare. Be prepared to walk a bit so factor that in if not so nimble . I have little to complain about other than the lack of Bright yellow tape on the big tent guy ropes which I fell over on last night . Yes you can have problems with any festival and nothing is ever perfect but they encourage feedback with a meeting on site. I have had very rapid replies to any communication and no one I met had had an issues. The most frequent gripes were about the showers being too hot .. although elsewhere on site they were too cold and wasps but expect in summer same most places where there are people!! It feel like the aim is to be happy and enjoy activities with people- be that talking, playing savenger hunt , quiz, making things, playing or climbing a tree, listening to music and bands...etc estc . No kids was nice and no boogies boxes every where and the lack of rubbish after.....not like some festivals that will remain nameless...NO rubbish and tents left ..but if you cant pitch a tent you can pay to have it done for you !
Not super cheap but its worth every penny and every one I met is booking again for next year.

January 2, 2023
Unprompted review
Rated 1 out of 5 stars

Won’t give refunds

Won’t give refunds, terrible customer service. Avoid at all costs!
Really unhelpful staff. Don’t waste your money.
You only have to read the Google reviews to see how bad this place is

September 3, 2022
Unprompted review
Rated 1 out of 5 stars

Unprofessional, poor admin, poor management and customer service

THEY WILL NOT REFUND YOU OR ADMIT TO THEIR MISTAKES.

I could not attend week 1, so I asked them to reschedule me for week 2. After I had to push them for a week! to get it reassigned I got the ticket rescheduled 24 hours before the start of the camp, when almost the credit activities had waiting lists and I would essentially pay the same amount for almost just drop in activities.

I asked for the ticket to be changed to week 2 on the 25th of August, it only got changed on the 31st at 7pm, 24hrs before the start of camp, after I had no replies to my follow ups for the previous 2 days!

I had to contact them on IG just to get a reply and their team had no idea what I was talking about so I had to once again provide a history of the ticket purchase and email exchanges.

I had to provide them with screenshots of chats and emails to prove I did my due diligence to sort things out for the 6 days before the camp and they refused to explain why I should be ok with attending leftover courses no one wanted for the same amount and their customer agents pretended that they replied to me in a timely manner but could not show proof of that.

They repeatedly refused to share their complaints policy and their company number and all I got was another email address. I had to look for the company number, which was quite well hidden on the website.

In a true hallmark of professionalism, Camp Wildfire still did not confirm the company registration number or they complaints procedure but instead told me
they would no longer assist me in any way because I wrote an untrue review, not having mentioned the 50 credit activities they mentioned were still available.

I checked their availability, so yes, there were credit activities showing up on their schedule, which you could not book, but you could join a waiting list. A waiting list, this is what they offered.

Meanwhile, they still expected me to be content to pay £245 for available credit activities, such as - stilt walking, comedy skills, nerf battles, lipsyncing battles, bug hotel building etc. I am not planning on joining a circus, there is a reason no wanted those activities.

I was expected to be content to pay £245 for classes I did not opt for in the first place, simply because they did not do their job properly.

I am expected to be content to pay £245 for lipsyncing battles while the other participants would pay the same amount and attend cocktail making classes.

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

My favourite festival

Exciting and friendly festival set in a beautiful plot in Sevenoaks. Great variety of activities hosted by passionate staff. Look forward to going again next year for the third time.

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

Loved it!

Beautiful setting, a great choice of activities and really inclusive and friendly people!

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

The best weekend every year!

The best weekend every year! The activities are absolutely amazing- I can't believe how much is included in the price of a ticket. Music, talks, comedy, the epic patrol games- GO HAWKS! Wouldn't miss it for the world.

August 26, 2022
Unprompted review
Rated 1 out of 5 stars

Camp Wildfire are the most selfish

Camp Wildfire are the most selfish, corrupt, disability discriminatory events company I have dealt with so far. I bought 3 full price Dynamo tickets before the pandemic, looking forward to this event - but then in 2021, I was in ICU for a month, nearly died twice from covid; upon release, I hoped to attend and asked for a carer, also being disabled and having one leg.

Camp Wildfire refused, telling me I didn't meet criteria, despite being unable to breathe without oxygen cylinders and having pain and a lifelong disability.... however they promised a refund upon receipt a valid doctor's note. I supplied the note, and they then refused to give a refund, but offered an exchange, but then in the process, lost one of my tickets!

Camp Wildfire never reinstated this ticket balance and failed to look for the lost ticket, telling me to find the card number that I used or they would not help or look for it, despite me having a new card since and not having the card anymore. Plus I have proof on my banking of all my transactions. I foolishly bought 2 new tickets, as I couldn't see my old tickets on my account, as I thought they had refunded my tickets at last and that they'd reinstate the missing ticket.

As it stands, there was a system error and 2 of the 3 missing tickets returned, so I had 4 tickets showing, when I had purchased 5 in total. Still nothing was done about this missing dynamo premium ticket, which I paid top dollar for 3 in the first place. No refund or exchange given!!

I don't know why I decided to want to come to Camp Wildfire this year, after such rampant ableism, how they had taken my money and lost a ticket, refused to refund me or acknowledge my disability, but I hoped I could see what they're really about and wanted to participate.

I was unable to attend this year due to significant health issues again, which I have medical documentation of, and perhaps an activity adventure festival was something that a disabled person in a lot of pain and with a progressive condition probably can't attend. Never mind that Camp Wildfire won't allow or issue carer tickets to clearly disabled patrons, and that they state to their disabled patrons the criteria of who is disabled and who is not, refusing any other proof, even from a doctor.

I have been emailing Camp Wildfire for a year now and have been ignored, until they chased me up over an imaginary trader's pitch that I hadn't filled out the documentation for, asserting that I had indeed applied and failed in providing paperwork, until they finally conceded that they'd made a mix up.

Camp Wildfire went back to ignoring my request for a refund until after assertive chasing, they eventually they got in touch to reject my offer of them refunding the money to my mum's charity (SHARe Knowsley, who helps with desperate refugees and asylum seekers in our local area), refusing any kind of refund, and again, only offering an exchange, and the chance to sell it on their platform (with Camp Wildfire taking 10% of the sale amount) and with STILL a missing ticket (having stolen this money from me and no reinstatement or reimbursement in sight).

AS IF I would want to come to this event run by such sloppy sharks, with how they've treated me for a start, never mind that I can't physically attend anyway due to my disability and progressive complications, and despite all doctor's notes and me having communication pointing out their errors and wrongdoings, they have emailed me now to tell me that due to the "aggressive manner of my communication", (despite wishing them well and throwing in heart and smile emojis and being as polite as I can, whilst being firm but fair, with legitimate grievances to try and encourage a better outcome for all) that they have withdrawn my exchanged tickets, so now they've reneged on both refund AND exchange! And they have now stolen well over nearly £2500 from me now.

I have heard so many bad things about this company and clique from people they've employed to run workshops at their festival too. It's like Boris or Liz Truss ran festivals.

Any advice people?

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

So glad I went! Fantastic

Such a fun time, and very comfy for a solo to have tried for the first time! I will be back next year.
Loved the time, day activities were varied, fun and really interesting and the party at night.
Fantastic value for money.

September 8, 2022
Unprompted review

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