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Rated 5 out of 5 stars

Everything is fine, easy to choose, order and pay. Delivery within specified time. Goods as described. Actually, this should be quite normal, nowadays there's already 5-star enthusiasm about a smo... See more

Rated 2 out of 5 stars

one of the items was damaged. I couldnt just send it back, because I had taken off the ticket when I noticed it. I wrote an email describing the damage, which I didn’t get an answer on for 2 weeks. I... See more

Rated 5 out of 5 stars

products with excellent quality and perfect service by returning when f.e. shoes dont fit

Company details

  1. Camping Store
  2. Outdoor Sports Store
  3. Rock Climbing

Written by the company

CAMPZ ist der führende Outdoor Online Versand in Europa. Vom Campingzelt über Trekking- und Wanderausrüstung bis hin zum Profi-Equipment für Hochtouren - mit unserem riesigen Sortiment haben wir für jeden Outdoor-Begeisterten garantiert das Richtige auf Lager.


Contact info

4.0

Great

TrustScore 4 out of 5

107 reviews

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Rated 5 out of 5 stars

Unrestricted recommendation

Everything is fine, easy to choose, order and pay.
Delivery within specified time. Goods as described.
Actually, this should be quite normal, nowadays there's already 5-star enthusiasm about a smooth purchase.

Good provider, based on my experience I definitely recommend it.

August 20, 2023
Unprompted review
Rated 2 out of 5 stars

one of the items was damaged

one of the items was damaged. I couldnt just send it back, because I had taken off the ticket when I noticed it. I wrote an email describing the damage, which I didn’t get an answer on for 2 weeks. I wrote a second time and still nothing. The damage on the item is already getting worse and almost cant wear it, less than a month after buying it. A better and faster response for customer service is urgently needed here. 2 stars cuz there was a second item in my order and everything went as it should

August 15, 2023
Unprompted review
Rated 1 out of 5 stars

Worst customer service ever!

Ordered a premium SUP by Fanatic, the board was delivered with a leaking air vent so I had to fix it during my holidays. Asked them (friendly) to replace the board because it is a production failure and they are obliged to do so. CAMPZ is not responding to my mails, the customer service is the worst I have ever experienced. Buy at your local dealer or another trustworthy shop, but not there.

July 3, 2023
Unprompted review
Rated 1 out of 5 stars

No reply since three weeks

I've sent a ticket concerning the order (Ticket [#1207215] / Rückgabe und Erstattung) at 6.12.22 and didn't get any answer so far.

December 19, 2022
Unprompted review

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