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Rated 5 out of 5 stars

When I red some negative comments here and there about bankruptcy and other things I was a bit worried to place my order but after investigating and thinking things through I took a leap of faith and... See more

Rated 1 out of 5 stars

Dont buy anything at the moment ! I made the same mistake... The company ( internetstores GmbH ) declares insolvency. They are waiting for a court decision and until that they wil not sent... See more

Rated 1 out of 5 stars

I ordered a new climbing harness and I received an old one from 2019. Mammut (the manufacturer) asks to replace them after maximum 7 years when stored in the best conditions. This means that I can on... See more

Rated 5 out of 5 stars

I think Campz has a very good website and gives lots of information about de product you might buy. For me this was very helpful.

Company details

  1. Camping Store
  2. Outdoor Sports Store
  3. Rock Climbing

Written by the company

CAMPZ is de grootste online outdoor winkel van Europa. In onze shop kun je terecht voor al je outdoor activiteiten - van bergbeklimmen, wandelen en klimmen tot kamperen, reizen, zwemmen en joggen. Met ons grote en veelzijdige assortiment hebben wij voor zowel ervaren outdoor enthousiastelingen als beginners gegarandeerd het juiste product in de aanbieding.


Contact info

3.5

Average

TrustScore 3.5 out of 5

504 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Don't keep their inventory up to date

Don't keep their inventory up to date. Takes days for them to let you know that they are cancelling your order. And even after doing that, they don't update their website and still have the item "available" for sale.

March 19, 2021
Unprompted review
Campz logo

Reply from Campz

Dear,
Apologies for the experience with products being out of stock. In the warehouse products are reserved for different orders and it sometimes happens that more reservations were made than stock being available.
With kind regards,
Your Campz team

Rated 1 out of 5 stars

Ghost

No confirmation about where the hell is my package.
I send them an email but received no news at all. superexcellent customer service.

check on the link that they provided. And it was completely messed up. My package supposes to be arriving 3 days ago as stated but yeah, it is shown that my package hasn't arrived yet at the country destined. f##k I'm pissed.

February 15, 2021
Unprompted review
Campz logo

Reply from Campz

Unfortunately we can see that the tracking link has not been updated by the carrier. We have now inquired UPS to advice on the location of the package. We will update you as soon as we receive an update and would like to express our apologies for the unpleasant situation.
With kind regards,
Your Campz team

Rated 4 out of 5 stars

Good products and customer support

Good website and products. Fast delivery and replies from the customer support also in case of questions concerning an item to be returned. The only thing I regret that it is not possible to exchange an item for instance in the wrong size but have to order and pay it again - if yo need it soon before being reimbursed for the returned item.

February 13, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Clean and well organized website. Ordering went very smooth with more than enough ways to pay.
Product came well packed and very fast!

September 7, 2016
Unprompted review
Rated 5 out of 5 stars

Good service

Product arrived very quick after ordering. Within two days, it was there. I wasn't home to collect the package, but they brought it to the local store so I could collect my package there whenever I wanted. Very convenient!

August 23, 2016
Unprompted review
Show reviews in all languages. (504 reviews)

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