Canadaguppies Reviews 42

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of the aquatic life, noting that their fish, shrimp, and snails arrive healthy and vibrant. Reviewers frequently highlight the excellent packaging, which often includes heat packs, ensuring the well-being of the animals during transit. The selection of products is also a strong point, with many appreciating the variety and unique strains available. However, some people were dissatisfied with their orders, citing issues such as incomplete shipments or receiving items they did not request. A few other people also felt that delivery services were problematic, with orders arriving late, sometimes dead, or being left in unsuitable conditions despite paying for expedited shipping. Additionally, some customers mentioned receiving snails that were significantly smaller than advertised.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the health and vitality of... See more

Quality

Customers consistently note positive experiences with quality, with many praising the health and vitality of... See more

Order

Reviewers highlight ambiguous aspects of order, with many expressing significant dissatisfaction due to... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reporting fast and on-time shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received an order of Shrimp!! Beauties.. Well delivered.. Thanks so much for everyone's generosity. The Colours are as vivid as advertised.. We all love the new additions

Rated 5 out of 5 stars

Service is great! Got my fish and snails on time and in very good condition. I love my new Koi guppies they are fun and love attention. All my snails are in good health, I have bought snails from ot... See more

Rated 5 out of 5 stars

They did deliver my snail and quickly too, I think the price was fair however I was a little disappointed by how small the snail was, however they did refund me for the package being a little late. Ov... See more

Rated 5 out of 5 stars

shrimp were healthy and all alive. great service would recommend them. will definitely order from them again.



Contact info

3.7

Average

TrustScore 3.5 out of 5

42 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ordered a magenta snail

I ordered a magenta snail for my wife. It arrived alive and is happy and booting around the tank. We live in Orangeville Ontario ups delivered it fine. Had to pay extra 6.00$ to have the little guy fly overnight on an airplane from Quebec. No issues we are happy. Thanks!

January 3, 2026
Rated 4 out of 5 stars

The product is good

The product is good. The shipping wasn't good 3 days late and left on my door step in -13°c weather, luckily everything seems to have survived. Overall happy but annoyed with shipping.

January 3, 2026
Rated 5 out of 5 stars

Snail Order

I ordered three mystery snails for my son's tank. The snails were shipped quickly and perfectly packaged. They were very healthy and look amazing in our tank. Would 100% recommend!

December 30, 2025
Rated 2 out of 5 stars

Won’t buy again sorry

The fish arrived looking fairly healthy although small. I was okay at first but the yellow started showing in the tail withen days. A little disappointed as blue is recessive and the yellow color will be difficult to breed out. The price was too much. I messaged Canada guppies with no reply back.
I ordered guppies from a different website and the fish I got were much larger, and better quality for a much lower price although I did have to pay shipping.
Canada guppies gave me 4 lower quality for 150$, aqua pets 100$ plus 5$ per fish= 10 quality fish. Hmmm

November 4, 2025
Rated 1 out of 5 stars

My order was not complete

My order was not complete! I ordered 23 snail and only received 20. 3 purple magenta mystery snails are definitely a mystery as they did not come with my order. I replied to the email that was sent to me so I could send a picture of what I received and show only the 20 I received & did not receive any response from canadian guppies. Disappointed

November 4, 2025
Rated 3 out of 5 stars

Not as shown

The snails I got were much smaller than what was displayed in page. Paid for a dukl sized snail and got one about 5mm

August 14, 2025
Rated 5 out of 5 stars

Service is great

Service is great! Got my fish and snails on time and in very good condition. I love my new Koi guppies they are fun and love attention.
All my snails are in good health, I have bought snails from other venders before and they did not survive! Would definitely recommend.

October 13, 2025
Rated 1 out of 5 stars

All DOA

All arrived DOA after being shipped via standard, despite me paying for overnight. Terrible customer service. Don’t recommend.

September 12, 2025
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