I ordered this battery for my Dell inspiron 15 laptop, it was delivered within 1 week and it worked perfectly. They send a toolkit and instructions on how to mount the battery. The battery charges rap... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
so far so good- I just installed it so cannot say anything about performance/durability. 4* only because the screwdrivers are made of cheap steel- the Lenovo idiots used max force to screwed in the ba... See more
Company replied
I made a brief search online, among the three AFFORDABLE batteries I found for my laptop, here was (I think) the best price. (Also, another site was dubious, only going through price & shipping es... See more
Company replied
Having never purchased a battery from this source before, the price and reviews were a big part of my decision. Happily, this replacement battery for my Dell XPS13 (9350) exceeded my expectation.... See more
Company replied
Company details
Written by the company
We specialize in providing high quality replacement batteries for various brands of laptops/notebooks in Canada. And we are passionate about the pursuit of excellence, so every time you purchase our products, you can expect to find excellent batteries ...
Contact info
Richmond 6751 Elmbridge way,British Columbia, V7C4N1, Vancouver, Canada
- service@canadalaptopbattery.com
- canadalaptopbattery.com
4.3
Excellent
470 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Correspondence is top notch
Correspondence is top notch. From the initial delivery date to the actual kept me in the loop. The email confirming delivery and the link to YouTube for instructions for re and re save time searching. The benefit of the proper tools was an added bonus.
August 6, 2025
Unprompted review
Reply from Canadalaptopbattery
Thank you very much for your kind words!
We’re thrilled to hear that our communication and delivery updates met your expectations, and that the YouTube guide and included tools made the replacement process easier for you.
It means a lot to us that you noticed the little details—we're always here if you need further support.
Thanks again for choosing us!
Best regards,
canadalaptopbattery.com Team
First time
First time so have to leave room for next time but delivery quick and efficient even by CP standards.
Will get them in tomorrow.
So far excellent
August 1, 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
We truly appreciate you taking the time to share your first impressions with us - especially as a first-time customer!
We're pleased to hear:
✓ Your delivery was quick and efficient (even by Canada Post's standards!)
✓ You're satisfied with your initial experience
✓ You're planning to install the batteries soon
We're honored you've chosen us for your needs and look forward to serving you again in the future. Don't hesitate to reach out if you have any questions during installation or if we can help with anything else.
Welcome to the canadalaptopbattery.com family!
Best regards,
canadalaptopbattery.com Team
Prompt service
Prompt service. Battery came with all required tools for removal and installation! Done in 20 minutes.
August 1, 2025
Unprompted review
Reply from Canadalaptopbattery
Hi Customer,
Now that’s what we call efficiency! ⚡
• Prompt service – Check
• Complete toolkit – Check
• 20-minute install – Check ✅
We design our kits to make battery replacements exactly this straightforward. Thrilled we hit the mark for you!
Next time you need power solutions, we’ll make it just as effortless.
Happy computing,
canadalaptopbattery.com Team
High quality delivered super fast !!
High quality delivered super fast !!! Highly recommend.
July 30, 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you very much for your appreciation and for sharing your positive experience with our service. We are pleased to hear that you received your battery quickly and that it met your expectations.
We are always committed to providing efficient service and quality products, and your positive feedback inspires us to continue on this path.
We are pleased that the descriptions and photos on our website have been helpful in selecting the right battery for your laptop. We always strive to provide clear and detailed information to facilitate your shopping experience.
Thank you again for your trust in us. If you have further questions or need assistance, we are always here to help.
Happy computing,
canadalaptopbattery.com Team
Don't order there: China Company not based in Canada.
China Company not based in Canada.
Struggling to get a refund.
July 23, 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you for contacting us. We appreciate your patience as we looked into your concerns.
After checking our system, we couldn’t find your order details. To assist you better, could you please provide:
1. Your order number (from the confirmation email)
2. The payment receipt (screenshot or transaction ID)
Regarding shipping, we want to clarify that while we are headquartered in HongKong, we have a local warehouse in Canada with:
1. Stock available for most items
2. Fast delivery within 2-5 business days
If you’re requesting a refund, please share:
1. Where you placed the order (our website, Amazon, eBay, etc.)
2. Proof of payment
Once we verify the details, we’ll process your refund or help locate your order promptly.
We apologize for any inconvenience and appreciate your understanding. Let us know how we can assist further.
Best regards,
canadalaptopbattery Team
DO NOT BUY - Canadalaptopbattery
DO NOT BUY - CanadaLaptopBattery
A Fraudulent company and Horrendous quality product.
1) This isn't a Canada based company. It's a Chinese company. They pretend to be in BC
2) The size of the battery was off and difficulty assembling it as the screws won't fit properly and your back panel doesn't close well
3) Day 1- Capacity of the battery is much lower than advertised. They claim much higher capacity but you'd be lucky to hold half it.
4) Battery died after a year. They copy and paste standard replies about "1 year warranty" but no decent battery just lasts barely a year and dies. If you look on reddit, you'll find tons and tons of reviews and discussions on this company and everyone had their battery died just over a year.
5) Customer service - They fail to acknowledge their batteries are substandard and poor quality which are put together just to last a year and theu will not provide any support afterwards.
6) I contacted HP regarding the battery concerns and they told me the Battery had bad cells and is not suitable. I was advised to remove this battery as I could even overheat and destroy the CPU and could have a fire risk hazard as well.
Do not waste your money with these people. I wish I had done my research. $100 down the drain and don't expect any customer device. They stand by their product for a year knowing well that the substandard battery would last barely a year.
The Customer service is not existent. After I emailed them that I will report these issues to the reviews, they decided that they will reply.
Check REDDIT, google, Redflagdeals to see how horrendous their batteries are and it has died for every single person who has bought from them.
Vinny.
July 15, 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Vinny Sharma,
Thank you for your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify a few points:
1. Local Warehouse: We do operate a warehouse in Canada to ensure faster and more reliable deliveries for our Canadian customers.
2. Battery Fit Issue: We're surprised to hear the battery did not fit properly. If the size was incorrect, we encourage customers to contact us immediately. However, according to our records, your order was placed on January 2, 2024, and the battery has been used for over 17 months, which suggests it was functioning during this time.
3. Capacity Concerns: Battery capacity and longevity depend heavily on usage habits, device conditions, and charging practices. That said, if you noticed capacity issues on Day 1, we would have gladly arranged a replacement or refund within the 12-month warranty period.
4. Warranty Policy: Our warranty clearly states a 12-month coverage from the date of purchase. This is consistent with industry standards for third-party batteries. Unfortunately, as the product has exceeded this period, we are unable to provide a replacement at this stage.
5. Customer Service: We are committed to providing professional after-sales support and always aim to resolve issues within the warranty period. We do not cut corners on quality and stand by the specifications listed for each product.
We understand your frustration and regret that we could not meet your expectations. Your feedback will be shared with our product team for further review.
Kind regards,
CanadaLaptopBattery Team
be responsible
Canadalaptopbattery is a responsible company. They did their best to resolve my battery issue, even though the result was that my old battery could not be repaired. They promised to refund me without hesitation.
June 25, 2025
Unprompted review
Reply from Canadalaptopbattery
Hi,
We're very sorry to hear that the product didn’t work for you.
We’ve processed your refund as requested — you should receive the amount shortly, depending on your payment method.
If you have any further questions or need assistance, feel free to let us know.
Best regards,
canadalaptopbattery.com Team
Fast deliver great value
I can't prove that this battery is safe and keeps its quality over time. I did test it and it was VERY robust indeed. Drawdown was excellent. Price excellent... I was a cell tech for 30 years.
June 26, 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
We're glad to hear that you're impressed with the battery's performance and value! Your experience as a cell tech for 30 years definitely adds weight to your feedback. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new battery!
Best regards,
canadalaptopbattery.com Team
Quick, easy and great pricing.
I have been looking for replacement battery for my Lenovo laptop, found this website with great pricing and quick delivery, and warranty. Battery arrived within days of the order, I installed today and it is running like a new computer now!
June 25, 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
We're thrilled to hear that you found our website with great pricing, quick delivery, and a good warranty. It's fantastic to know that the battery arrived quickly and that your Lenovo laptop is running like new again. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your revitalized laptop!
Best regards,
canadalaptopbattery.com Team
High quality battery shipped promptly
I received the battery in record time, with a Canada Post tracking number. Very happy with the prompt shipping. After installing the battery, it seems that the replacement battery is working better than the original battery. I was able to work longer hours between recharges and not worry about battery running out. The battery seems high quality.
June 19, 2025
Unprompted review
Reply from Canadalaptopbattery
Thank you so much for your kind feedback!
We’re thrilled to hear that your new battery arrived quickly and is performing even better than the original. It's great to know you're able to work longer hours without worry — that’s exactly what we aim for.
We truly appreciate your support and look forward to serving you again in the future!
Warm regards,
canadalaptopbattery.com Team
Great!
Not much to say, but I ordered a laptop battery a few days earlier and it arrived very quick despite me being in QC(and shipping from across the country)
Other than that, replacement works very well, came with a couple of tools to help with the swap
10/10 Had a great experience here
June 20, 2025
Unprompted review
Reply from Canadalaptopbattery
Thank you for your great review!
We’re glad to hear the battery arrived quickly—even all the way to QC—and that everything is working well. It’s also great to know the included tools made the replacement easier for you.
We truly appreciate your 10/10 rating and are happy you had a great experience with us!
Best regards,
canadalaptopbattery.com Team
Complete package
The package arrive complete, with screw drivers and pry bars togeather with the battery. It was easy to install, arrived with 60% charge. It charged well and now provides many hours of charge. Love this.
June 18, 2025
Unprompted review
Reply from Canadalaptopbattery
Thank you so much for your kind words!
We’re delighted to hear that the battery arrived with all the tools you needed and was easy to install. It’s great to know it’s charging well and giving you many hours of use — that’s exactly what we aim for.
We truly appreciate your support and are so glad you’re happy with your purchase!
Best regards,
canadalaptopbattery.com Team
I will use this supplier again
The ordering process was easy and the battery was shipped and delivered quickly. Excellent service. Battery is working great.
June 13, 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you so much for your positive feedback! We're thrilled to hear that the ordering process was easy, the battery was shipped and delivered quickly, and that it's working great. Your satisfaction is our top priority, and we're glad we could meet your expectations.
If you have any more questions or need assistance in the future, don't hesitate to reach out. We're always here to help.
Enjoy your new battery, and thank you again for choosing us!
Best regards,
canadalaptopbattery.com Team
Fast and easy ordering process
Fast and easy ordering process. Battery arrived as described and in excellent condition. Package arrived 4 days earlier than expected. Will order from Canadalaptopbattery again. Great experience.
June 4, 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that the ordering process was fast and easy, and that the battery arrived in excellent condition, just as described. It's great to know that the package arrived earlier than expected, and we're glad you had a great experience.
We appreciate your willingness to order from us again in the future. If you have any more questions or need assistance, don't hesitate to reach out. We're always here to help.
Enjoy your new battery, and thank you again for choosing us!
Best regards,
canadalaptopbattery.com Team
Good battery
I purchased the battery a couple of weeks ago, installed it in my Toshiba Portage Z930, and it works well. After the battery is fully charged I can use the laptop or a few hours of constant use, or for a few days if I use it for a short time and shut down, before it has to plugged in again.
June 1, 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you for your positive feedback! We're glad to hear that the battery you purchased works well in your Toshiba Portage Z930 and provides good performance. It's great to know that it meets your needs for both continuous use and occasional use.
If you have any more questions or need assistance in the future, don't hesitate to reach out. We're always here to help.
Enjoy your revitalized laptop, and thank you again for choosing us!
Best regards,
canadalaptopbattery.com Team
Great service, sometimes slow delivery
Third time ordering batteries here. The first time, I ordered 3 batteries, one of them was DOA, contact them, after some evaluation questions, they replaced it, no charge. The only thing that you must be aware, that sometimes the order comes directly from China and could take a couple of weeks for delivery. If the order is fulfilled in Canada, it could take 2 to 5 days.
May 29, 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you for your honest and detailed review! We appreciate your feedback and are glad to hear that you've had a generally positive experience with our service, especially regarding the replacement process for the defective battery. Your satisfaction is our top priority, and we're committed to resolving any issues that arise.
We understand that delivery times can vary, especially when orders are fulfilled from different locations. It's important for our customers to know that while some orders may take longer due to international shipping, we strive to provide the best possible service and ensure that our products meet your expectations.
Thank you for your continued trust in us. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're always here to help.
Enjoy your new batteries, and thank you again for choosing us!
Best regards,
canadalaptopbattery.com Team
Pleasant experience
The purchase was easy, I got a mail with and order tracking number. They used Canada Post (and the order tracking didn't appear to track immediately but their mail already mentioned this could happen so I wasn't worried), eventually, I was able to track it and it arrived in my mail box exactly when it scheduled for delivery.
The battery works great and I am happy with the whole experience. I will definitely recommend. Giving 5 stars.
May 27, 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a pleasant experience with your purchase. It's great to know that the order tracking was clear, even with the initial delay, and that the battery arrived on schedule.
We're especially happy to hear that the battery works great and that you're happy with the whole experience. Your satisfaction is our top priority, and we're glad we could meet your expectations.
Thank you for giving us 5 stars and for your willingness to recommend us. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're always here to help.
Enjoy your new battery, and thank you again for choosing us!
Best regards,
canadalaptopbattery.com Team
The battery for my Dell Inspiron 15…
The battery for my Dell Inspiron 15 5559 arrived within days. Installed it smoothly and worked perfectly. No issues so far. Happy with purchase. Don't buy a battery for laptop anywhere else.
May 25, 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
We're thrilled to hear that your new battery for the Dell Inspiron 15 5559 arrived quickly and that the installation went smoothly! It's great to know that everything is working perfectly and that you're happy with your purchase.
Your recommendation means a lot to us, and we appreciate your loyalty. If you ever need anything else or have any questions in the future, don't hesitate to reach out. We're always here to help.
Enjoy your revitalized laptop, and thank you again for choosing us!
Best regards,
canadalaptopbattery.com Team
Hard to find battery available here!
This was the only place in Canada where I could find the specific Dyson battery we needed! Dyson was out of stock and it didn't even show up in many other places I tried to locate it. We received it in good time and the battery was installed and working in no time. Thank you!
May 4, 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you so much for your wonderful review! We're thrilled that you were able to find the specific Dyson battery you needed here, especially when it was out of stock at Dyson and hard to locate elsewhere.
It's great to hear that the battery arrived in good time and that it was installed and working quickly. Your satisfaction is our top priority, and we're glad we could help.
If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're always here to assist you.
Thank you again for choosing us, and we hope you continue to have a great experience with your new battery!
Best regards,
canadalaptopbattery.com Team
Battery lasted 2 months
Battery lasted 2 months. Tried to support small business in Canada I guess I’ll have to buy from US instead.
You won’t get my business ever again
May 21, 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
I'm so sorry to hear about your experience. It's disappointing when a product doesn't live up to expectations.
We understand how you feel and want to make sure your concerns are addressed. Please let us know if you have any specific issues or if you have any feedback about the battery or service. We love to listen and improve.
If you're looking for an alternative, we can help you find a reliable option. We offer a wide variety of high-quality batteries and are committed to providing excellent customer service.
Thank you for taking the time to share your experience. We hope you'll give us another opportunity to better serve you in the future.
Best regards,
canadalaptopbattery.com Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.