I want to recognize Kunal Sharma for his amazing customer service. He was very patient and knowledgeable in helping me throughout the process of application. He guided me step by step and answered eve... See more
Company replied
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Review summary
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Reviews shaping this summary
Amazing team. 100% geniune dont give a doubt about being scammed. Its a geniune and 1000% authentic company i just got a sim from rogers delivered at doorstep and didnt pay a single penny. I will be b... See more
Company replied
Indeed, it goes without saying that canadian sim and offers are outstanding with its best features, products and packages. A word of mouth referral made us to connect with Mr. Kunal, who shared us a g... See more
Company replied
Seamless and quick service. Kunal Sharma made sure to patiently clarify all of my doubts and cleared any confusions I had. Got a great student offer which includes a free Pixel phone upon commiting to... See more
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Company details
- #1 of 2 best companies in Telecommunications Service Provider
- #1 of 1 best companies in Mobile Network Operator
- #1 of 1 best companies in Phone and Internet Service
Written by the company
Conveniently connecting newcomers & visitors to Canada, prior to arrival, with an affordable, value driven & exclusive Canadian SIM powered by Rogers Not only do we have a coast-to-coast 5G network that keeps you connected to the things and people you love but our plans also come loaded with data and benefits at a great price . Lastly we like to keep things simple. Manage your account on the go either online or via the app where you can conveniently track your usage, view your bill, make a secure payment, Upgrade your device or change your plan, update your account info and so much more. Get your Canadian SIM today!
Contact info
4.7
Excellent
741 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Duplicated account
The service contract process was smoothly and satisfactory, but I found out that they activated two accounts on my behalf and I was not aware of it until I logged into the app to pay my bill. I had a really bad time trying to solve this issue by myself directly with Fido cause Canadian Sim support was unreachable. Beware of this and check your accounts with Fido as soon as you get the confirmation email.
July 16, 2024
Unprompted review
Reply from canadiansim.com
Dear Johanna,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced. Your concerns are important to us, and this falls below our standards of service excellence. Our leadership team will personally reach out to you to understand your experience in detail and ensure you receive the assistance you need promptly. Thank you again for bringing this to our attention.
Regards,
CanadianSIM team
Good Service overall
Changing previous review as my issue was solved by Canadian Sim with priority. Overall good experience
July 5, 2024
Reply from canadiansim.com
Dear Abhirup, thank you for your feedback and we apologize for the inability to get in touch with our team.
A manager will be connecting with you via phone & email in the next 24-48 hours to resolve your concerns.
Regards
CanadianSIM Team
I really liked the service and the…
I really liked the service and the delivery was very fast, I was very satisfied.
July 12, 2024
Unprompted review
Reply from canadiansim.com
Hi Lilian
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Reply from canadiansim.com
Hi Maharshi,
Thank you for your kind words!
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Excellent services
Excellent services. Must take the sim and exclusive benefits of plans limited to pre arrival users.
July 9, 2024
Reply from canadiansim.com
Hi Ayush,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Great offers
Great offers
Good staff
Quality service
Staff behaviour was also good very helpful staff
July 5, 2024
Reply from canadiansim.com
Hi Shuklapratham,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Reply from canadiansim.com
Hi Nitin,
Thank you for your kind words!
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Reply from canadiansim.com
Hi Kalpesh
Thank you for your kind words!
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
I am very happy with your service
I am very happy with your service. Also I am joyful that your team being an important part of my upcoming journey. Thanks to all your team to make my trip easy and convenient.
July 5, 2024
Unprompted review
Reply from canadiansim.com
Hi Het,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Thankful to Bhavna Chauhan for speaking…
Thankful to Bhavna Chauhan for speaking in length and providing every details I wanted. I had a nice experience and all the nest wishes to her and team
June 28, 2024
Unprompted review
Reply from canadiansim.com
Hi Ashish
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future with a 5 star review
Regards
Canadian SIM Team
I am very happy with Canadian sim
I am very happy with Canadian sim, RABDEEP Mam help me lot's with New sim and New Mobile phone Deal..She is Very punctual and down to earth person.. Thank you
June 3, 2024
Reply from canadiansim.com
Hi Simran
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Reply from canadiansim.com
Dear Manisha,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards,
CanadianSIM Team
Reply from canadiansim.com
Dear Customer,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards,
CanadianSIM Team
Brilliant service and super fast and…
Brilliant service and super fast and easy processing! Great job !
May 22, 2024
Reply from canadiansim.com
Dear Customer,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards,
CanadianSIM Team
Yuvraj was fantastic
Yuvraj was fantastic, whole process from getting Sim and adding handset plan was smooth, Yuvraj was very receptive and welcoming, thank you for wonderful experience
May 15, 2024
Reply from canadiansim.com
Dear Customer,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards,
CanadianSIM Team
Couldn't ask for anything better
Couldn't ask for anything better! I'm completely amazed with the service of Canadian SIM, and need to mention how Bruna's been helpful through all our contact time. I'm thrilled to have such a great agent helping me! My SIM card arrived in my home country in less than 48 hours. I highly recommend this service, especially if you're a new comer to Canada!
May 15, 2024
Unprompted review
Reply from canadiansim.com
Dear Customer,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards,
CanadianSIM Team
Fast and easy!
Today I had an amazing experience with them. Bruna hosted me and answered all question that I needed to know for understand my plan. Good job CanadianSim ⭐️⭐️⭐️⭐️⭐️
May 15, 2024
Unprompted review
Amazing team
Amazing team!
All folks super active, clear and extremelly competent!
I strongly recommend!!!!!
May 3, 2024
Unprompted review
Reply from canadiansim.com
Dear Customer,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards,
CanadianSIM Team
I recommend the Canadian SIM
I recommend the services offered by Canadian SIM and thank Lorena for her support and care, an excellent professional, always very willing to help!
April 5, 2024
Unprompted review
Reply from canadiansim.com
Dear Customer,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards,
CanadianSIM Team
My overall experience with rogers sim…was wonderful
My overall experience with rogers sim was wonderful.I got my canadian sim in my home country and after landing in canada I got my mobile phone with the help of Rabdeep. So thanks to team and Rabdeep
April 9, 2024
Unprompted review
Reply from canadiansim.com
Dear Customer,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards,
CanadianSIM Team
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