CanaDream RV - Calgary Reviews 

863
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TrustScore 4.5 out of 5

4.5

Crosspointe Drive 292154, T4A 0V1 Rocky View County, AB, CA

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Rated 5 out of 5 stars

Having an RV was a great way to experience the Canadian Rockies. We were able to camp in beautiful locations. The RV was clean and well-maintained. The solar panel/12V power was adequate such that w... See more

Company replied

Rated 5 out of 5 stars

It wasn't until the handover that we learned we were getting an 8.5-meter-long motorhome—a real challenge for RV novices. During the orientation and handover formalities, the CanaDream staff took pl... See more

Company replied

Rated 4 out of 5 stars

Great RV, clean and everything provided that was ordered, we were first timers in an RV so handover at initial pick up could have been better, hand back of RV was good, no issues with RV itself throug... See more

Company replied

Rated 3 out of 5 stars

The equipment could be better - for an RV with 6 sleeping places there were only 4 plates, cups, glasses etc. each. The sink was missing its plug, so the water kept running straight through. For 4 peo... See more


Company details

  1. Recreational Vehicle Rental Agency
  2. also in
  3. RV Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

  • Crosspointe Drive 292154, T4A 0V1, Rocky View County, AB, Canada

  • 1-403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.5

Excellent

TrustScore 4.5 out of 5

863 reviews

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4.5

All reviews

(863)

1,445 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, high-end car.

July 26, 2026
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

We're delighted to hear you had such a positive experience with our service and appreciated the quality of our vehicles. We truly value your feedback.

Rated 5 out of 5 stars

Returning our RV

The return of the RV was fast and without problems. The staff was helpful and friendly.
The arranged time was at point and we just needed to grab our things and wait for the final acceptance.

Highly appreciated and thanks to everyone!

July 25, 2026
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

We are so pleased to hear that your RV return was fast and problem-free! It's wonderful to know that our staff was helpful and friendly, and that the arranged time was perfectly on point. Thank you for your kind words!

Rated 5 out of 5 stars

Everything was absolutely perfect

Everything was absolutely perfect. We truly appreciated the professional, zero-wait handover of the vehicle, which was in excellent condition, as well as the equally seamless and quick return process. The company has everything perfectly organized.

Our only very minor piece of feedback: when picking up the vehicle, we asked why a camping table wasn't included with the camping chairs. The staff simply told us that tables aren't rented out with the equipment, without any further explanation. So, before hitting the road, we bought our own camping table, as we’ve never experienced European campsites coming with their own tables. This turned out to be completely unnecessary, as every single campsite we visited had a picnic table as part of the standard setup. No one mentioned this to us, and it was our first time visiting Canada. We ended up not using our purchased table even once and just left it with the vehicle when we returned it. But this is just a small detail; we probably should have looked into it ourselves beforehand.

Otherwise, we were absolutely thrilled. The service is impeccable, and we highly recommend this company!

July 27, 2026
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Reply from CanaDream RV - Calgary

We are delighted to hear that you had such a positive experience with our vehicle handover and return process, and that you found our service impeccable. We truly appreciate your kind words and recommendation.

We also appreciate your valuable feedback regarding the camping table. We understand how frustrating it must have been to purchase a table unnecessarily, especially when visiting Canada for the first time. We acknowledge that our staff could have provided a more comprehensive explanation about the prevalence of picnic tables at Canadian campsites. We will use your comments to improve our communication with future customers, ensuring they have all the necessary information for a smooth and enjoyable trip. Thank you for bringing this to our attention.

Rated 3 out of 5 stars

Generell Feedback

The service during pickup and drop-off was perfect. However, the vehicle we received was extremely worn, and not everything worked—for instance, the hot water. The awning was also locked out of use; while this is stated in the terms and conditions, it is not the case with other rental companies. Having traveled with another provider four times before, I am well-qualified to judge this.

July 26, 2026
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Reply from CanaDream RV - Calgary

Thank you for sharing your feedback. We’re glad the pickup and drop-off experience went smoothly, though we understand your disappointment with the condition of the vehicle, the hot water issue, and the restriction on awning use. Your comments regarding vehicle maintenance and how our policies compare with other rental providers have been shared with our team for review.

Rated 4 out of 5 stars

The Camper was absolutely great

The Camper was absolutely great. A little to small for my son (1.85 meter). But it will do.

The belongings we required were there.

We had a great trip.

There were a few little things we would change. But nothing big. Great service and good material with enough explanation at the beginning of our trip.

July 26, 2026
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for sharing your positive experience with us! We're delighted to hear that you had a great trip and found our service and materials satisfactory. We appreciate your feedback regarding the camper's size and the minor suggestions for improvement; this helps us enhance our offerings for future guests.

Rated 5 out of 5 stars

RV experience

very friendly and accomodating staff and service

July 25, 2026
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

We're delighted to hear that our staff was friendly and accommodating during your experience. We truly appreciate your positive feedback!

Rated 4 out of 5 stars

The RV was clean and in good condition; however, prepaid levelling blocks were not provided.

The RV was clean and in good condition. We experienced no significant issues. The check-in and check-out process was relatively easy.

We were very disappointed we did not receive the levelling blocks we had paid for in advance.

July 31, 2026
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Reply from CanaDream RV - Calgary

We're glad you found the RV clean and the process easy. We sincerely regret the missing leveling blocks you paid for. We are reviewing our procedures to prevent this.

Rated 1 out of 5 stars

I had a 1 pm Slot but i could Not get…

I had a 1 pm Slot but i could Not get my at Home booked nespresso mashine. I booked it 1 year in advance. The revommendations during the Check in were Not helpful.

July 31, 2026
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for sharing your feedback. We’re sorry to hear the Nespresso machine you booked in advance was not available at pick-up.

We understand how disappointing this must have been, especially with a scheduled 1 p.m. slot and a reservation made well ahead of time. We also appreciate your comments about the check-in recommendations and will share this feedback with our team so we can review add-on preparation and guest communication.

Rated 5 out of 5 stars

Excellent condition vehicle

Excellent condition vehicle. Very helpful service. Amazing trip made so much better by the use of the Canadream Deluxe Campervan!

July 24, 2026
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Reply from CanaDream RV - Calgary

We are so happy to hear that our vehicle was in excellent condition and that you found our service helpful. It's wonderful that your amazing trip was made even better by using our Deluxe Campervan!

Rated 4 out of 5 stars

Sunblindes

As we recognised that we can’t use the sunblindes outside, this was annoying.

July 28, 2026
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Reply from CanaDream RV - Calgary

We appreciate you sharing your feedback regarding the sunblinds. We understand this caused an inconvenience, and we are looking into improving our outdoor amenities based on your comments.

Rated 4 out of 5 stars

The matrass of the beds where very…

The matrass of the beds where very hard. The seats in front of the vehicle where not very comfortable. The rest of the camper was excellent.

July 28, 2026
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Reply from CanaDream RV - Calgary

We appreciate your feedback regarding the firmness of the beds and the comfort of the front seats. We are glad the rest of the camper was excellent.

Rated 5 out of 5 stars

Had a great vacation with the RV

Had a great vacation with the RV, Canadreams did a great job!

July 20, 2026
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

We're so happy to hear you had a great vacation! Thank you for sharing your positive experience with us; it truly means a lot.

Rated 5 out of 5 stars

Motorhome in very good and clean…

Motorhome in very good and clean condition & Easy and fast pick-up and drop-off.

July 25, 2026
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

We are so happy to hear that you found the motorhome to be in such good and clean condition. It's wonderful that your pick-up and drop-off experience was easy and fast!

Rated 5 out of 5 stars

Easy pickup and nice and helpful…

Easy pickup and nice and helpful employees.

It would be even better if levelling ramps was in the vehicle when rented and not an add-on. We would recommend to rent them.
If you plan to go to Rocky Mountains go for the platinum plus package so you do not have to worry about generator use. The fridge runs only on electricity so when on a no service campground like most of Parks Canadas the generator is very much needed.
The Canadream itself was nice, clean and easy to drive. Be aware that the 29ft vehicle only runs 3-4 km per liter gasoline.

July 25, 2026
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

We truly appreciate your detailed feedback and are glad to hear about your positive experience with our team and the vehicle's cleanliness and ease of driving. Your suggestions regarding leveling ramps and the platinum plus package for generator use in the Rocky Mountains are incredibly helpful for future renters. We value your insights as we continuously strive to improve our services.

Rated 5 out of 5 stars

Canadream was great to deal with

Canadream was great to deal with. We experienced Canada in an RV drove through the Rockies. Was absolutely amazing. Thank you for a trip of a life time

July 22, 2026
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Reply from CanaDream RV - Calgary

We are so happy to hear that you had an absolutely amazing experience exploring Canada in one of our RVs, especially driving through the Rockies. It's wonderful to know that we could contribute to a trip of a lifetime for you!

Rated 4 out of 5 stars

mainly the service that cherry at…

mainly the service that cherry at booking.com did to help us prepare and when we had a problem with our propane stove top.

July 15, 2026
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Copilot said:

Thank you for your kind feedback! We're so pleased to hear that Cherry provided such excellent support both before your stay and when the propane stovetop issue arose. We know how important responsive assistance can be, and we're glad she helped make the experience as smooth and stress-free as possible. We'll be sure to pass along your compliments to her. We truly appreciate you taking the time to share your experience and hope to welcome you back again soon!

Rated 5 out of 5 stars

Great experience

Great experience. RV was a great layout, engine had plenty of power to get around.

July 14, 2026
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

We're so glad to hear you had a great experience! It's wonderful that you enjoyed the RV's layout and found the engine powerful enough for your travels.

Rated 3 out of 5 stars

Overall great experience with some issues along the way

We rented the Midi motorhome for a 14-day Rockies road trip, and it was a fantastic size for our adventure. Unfortunately, our trip started with 48 hours of torrential rain, and the window seals leaked heavily at our bed, completely soaking the mattress and forcing us to sleep in the overhead area for the first two nights.
Canadream directed us to a local glass repair shop in Canmore to patch the missing window foam. While this helped, it still dripped slightly and was never fully fixed, and a vehicle change should have been offered given the circumstances. We were also frustrated by annoying driving clicks from the seating area and a rattling insect screen door that needed a paper towel wedge.
At the end of the trip, I requested a $300 refund for those first two nights—which was equal to our extra mileage charge, so they could have easily waived it—but Canadream only offered $150 off. Overall, it would have been a 10/10 experience had the leak not happened.

July 14, 2026
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for sharing your experience. We’re glad the Midi was a great fit for your Rockies adventure, but we understand how disruptive the leaking window, soaked mattress, and unresolved rattling issues were, particularly during the first two nights. Your comments regarding the repair response, vehicle replacement options, and compensation offered have been shared with our team for review.

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