CanaDream RV - Edmonton Reviews 77

TrustScore 4.5 out of 5

4.6

7406 33 Street, T9E 1J8 Leduc, AB, CA


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See what reviewers are saying

Rated 5 out of 5 stars

This was my third time renting the RV and we enjoy using Canadream RV. this time we rented with linen/utensil which was convenient and clean. only one thing I would like to address is the capacity of... See more

Company replied

Rated 4 out of 5 stars

Product and staff were great. Only complaint was lack of clarity during the booking process in regards to the "Northern Surcharge". Was not made aware of it until the check in process a few days... See more

Company replied

Rated 5 out of 5 stars

The truck camper served us very well as a couple travelling across different campgrounds in the Rockies. Strong engine for hills and winds. Comfortable bed. Well made with solid wood cupboards. The... See more

Company replied

Rated 3 out of 5 stars

Seem to nickel and dime over everything. Insurance, toaster, lawn chairs, etc. Can rattled the whole time. I had to fix it ( tighten the door screws myself). Lawn chairs were used and in poor shape. H... See more

Company replied


Company details

  1. #2 of 3 best companies in Recreational Vehicle Rental Agency
  2. #1 of 1 best companies in RV Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.6

Excellent

TrustScore 4.5 out of 5

77 reviews

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Rated 5 out of 5 stars

clean RV

This was my third time renting the RV and we enjoy using Canadream RV. this time we rented with linen/utensil which was convenient and clean. only one thing I would like to address is the capacity of battery. it didn't last overnight. the voltage lowered regardless of efforts of preserving the energy which wasn't experienced before. I hope Canadream send different promotions much often.

June 1, 2026
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Reply from CanaDream RV - Edmonton

Thank you for the wonderful 5-star review! We’re so glad to hear this was your third time renting with CanaDream and that you continue to enjoy traveling with us. It’s great to know the linen and utensil package was convenient and clean, and that your overall experience was a positive one.

We truly appreciate you being a repeat guest and sharing your feedback. Thank you again for choosing CanaDream, and we’d be happy to help with your next adventure

Rated 5 out of 5 stars

Accomodating, great experience

Pick up process was quick and they gave us one free linen kit that we forgot to book.

Visited Jasper, Banff, Lake Louise, Yoho and went all the way to Vancouver.

We're thinking of doing this again next year.

May 15, 2026
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Reply from CanaDream RV - Edmonton

We're so happy to hear you had such a wonderful trip and appreciated the quick pick-up and extra linen kit! We look forward to welcoming you back next year for another adventure.

Rated 5 out of 5 stars

Nisku location (Edmonton AB)

The staff at our Nisku location were very helpful, and accommodating! (We requested a ‘walk around bed unit) because of our senior age, and they found an ‘older’ unit for us to rent.

June 4, 2026
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Reply from CanaDream RV - Edmonton

We're so glad our Nisku team provided helpful, accommodating service. We appreciate you sharing your positive experience with us!

Rated 5 out of 5 stars

Very knowledgeable staff and people who…

Very knowledgeable staff and people who are genuinely there to make sure that you have a great RV vacation. The check-in and check out process was incredibly streamlined.

The only issue I personally had was with how their liability coverage works and if you dont buy one of their reduction packages (billed per night), they do actually charge your card for 5k instead of simply putting a hold on it, so depending when you car going on vacation and have that card charged, it potentially will be due on your bill (but refunded if checkout goes all good). I did know this before hand though so I was aware and made sure our trip was well within a window where it wouldn't be due as a payment on my bill

June 3, 2026
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Reply from CanaDream RV - Edmonton

We are so glad you had a great RV vacation and found our staff knowledgeable! We appreciate your feedback regarding our liability coverage and the pre-authorization process. We are always looking for ways to improve our customer experience.

Rated 3 out of 5 stars

Read all fine print in depth

Seem to nickel and dime over everything. Insurance, toaster, lawn chairs, etc. Can rattled the whole time. I had to fix it ( tighten the door screws myself). Lawn chairs were used and in poor shape. Honestly you do well on the rental fee, make an effort to ensure the vehicle is fully equipped and secure for the rental.

June 1, 2026
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Reply from CanaDream RV - Edmonton

Thank you for sharing your feedback. We appreciate your comments regarding the add-on items, vehicle condition, and overall rental value, as these details are important in helping us improve the guest experience. Your feedback has been shared with our team for review.

Rated 5 out of 5 stars

Helpful and friendly staff.

Helpful and friendly staff.

May 27, 2026
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Reply from CanaDream RV - Edmonton

Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!

Rated 4 out of 5 stars

Great vehicle

Great vehicle, easy pickup and take-off. Only issue we had, after paying extra for the drop & go package, they told us it wasn't clean enough for that. We didn't leave it a mess, it was a 5-10 minute sweep of the floor. Not a big deal, but when you pay for drop & go, you expect to be able to just drop...and go.

May 15, 2026
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Reply from CanaDream RV - Edmonton

Hello,

Thank you for sharing your feedback. We’re glad to hear you enjoyed the vehicle and that the pick-up process was easy. We’re sorry, however, that the Drop & Go experience did not meet expectations. We understand that when you pay for that service, you expect the return process to feel quick and convenient.

We appreciate you bringing this to our attention and will use your comments to help improve clarity and consistency for future guests. Thank you again for choosing us, and we hope to have the opportunity to provide you with an even smoother experience in the future.

Rated 5 out of 5 stars

The truck camper served us very well as…

The truck camper served us very well as a couple travelling across different campgrounds in the Rockies. Strong engine for hills and winds. Comfortable bed. Well made with solid wood cupboards. The tanks did need emptying every 2-3 days even with us using campground facilities mostly. Great service on both the pickup and drop off.

May 23, 2026
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Reply from CanaDream RV - Edmonton

We're so glad you enjoyed your Rockies trip in our truck camper! It's wonderful to hear the engine and bed met your needs. We appreciate your feedback on the tank capacity and hope to welcome you as our Guest in the near future!

Rated 4 out of 5 stars

Product and staff were great, but there was an unexpected charge.

Product and staff were great.
Only complaint was lack of clarity during the booking process in regards to the "Northern Surcharge".
Was not made aware of it until the check in process a few days before pickup.
This surprise equated to a 60% increase in my original cost.
I booked completely online so perhaps having talked to an agent before hand this may have come up.

May 22, 2026
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Reply from CanaDream RV - Edmonton

We're glad you enjoyed your experience! Thank you for your feedback, we appreciate you taking the time to share. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Efficient service!

Easy booking, pick-up, and drop-off process. Guest service was helpful to quickly resolve a minor issue.

May 14, 2026
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Reply from CanaDream RV - Edmonton

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Everything was great

Everything was great, very friendly and helpful staff at Edmonton location.

May 21, 2026
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

We are pleased to hear everything was great! Thank you for recognizing our friendly and helpful Edmonton team.

Rated 5 out of 5 stars

One love this company

One love this company

Very new trailer

My kids and me love it so much

Services absolutely amazing

May 21, 2026
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

We are thrilled to hear you and your kids loved the new trailer and amazing service!

Rated 5 out of 5 stars
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great rental

Great rental, I will definitely do it again.

May 20, 2026
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

RV came fully equipped with the extras…

RV came fully equipped with the extras we asked for, kitchen kit, bedding kits, toaster, coffee maker.
RV was clean and everything worked except the coffee maker and they said they would have replaced or re-funded the cost. Pick up and delivery went smoothly
Overall was a fun experience for our family and would rent from them again.

May 16, 2026
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

Thank you for your feedback. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great staff and great service

Great staff and great service. The whole booking process makes it very easy to take an RV trip

May 17, 2026
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Reply from CanaDream RV - Edmonton

We are happy to hear that you had a perfect experience with our helpful Crew. It was a pleasure having you as our Guest!

Rated 5 out of 5 stars

From start to finish CanaDream we're…

From start to finish CanaDream we're brilliant! Perfect communication, easy collection and drop off Trevor in Edmonton was brilliant at collection and the Vancouver team were perfect for drop off! The relocation deal was amazing. Thanks again and would definitely recommend!

May 16, 2026
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

With my annual trip

With my annual trip, Jasleen and staff had it ready to go. Unit clean and working excellent.

Very happy and staff is friendly and efficient during their busy days and keeps me returning yearly.

Shaun

May 15, 2026
CanaDream RV  - Edmonton logo

Reply from CanaDream RV - Edmonton

We're so happy to hear you had a great annual visit with us! We appreciate your kind words about our team and look forward to welcoming you back next year.

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