Disappointing pickup experience. Several included items (coffee maker, toaster, and lawn chairs) were missing. We had to drive back to retrieve them, resulting in extra mileage, lost time, and disrupt... See more
Company replied
Location
Switch locationBoulevard du Curé-Labelle 14569, Suite 101, J7J 1M2 Mirabel, Québec, CA
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See what reviewers are saying
super nice and new RV, great equipment in kitchen and overall, super nice and helpful staff in Montreal branch! Thank you so much and we will come back!
Great RV experience !! Second time we use their services. Really worth it !! Friendly staff. Good trucks to drive with !! Easy to book online from Europe and to contact if you have any problem !!
Company replied
Friendly staff at the reception, clean motorhome with everything included as specified and as necessary. Easy give-back process as well. Certainly to recommend. What could be specified more clearly i... See more
Company replied
Company details
- #2 of 3 best companies in Recreational Vehicle Rental Agency
- #1 of 1 best companies in RV Dealer
Written by the company
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
Written by the company
- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
Contact info
Boulevard du Curé-Labelle 14569, Suite 101, J7J 1M2, Mirabel, Québec, Canada
- 1-403-259-5447
Start Planning your Dream Road Trip
4.5
Excellent
177 reviews
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Overall great experience
May 21, 2026
super nice and new RV
super nice and new RV, great equipment in kitchen and overall, super nice and helpful staff in Montreal branch! Thank you so much and we will come back!
May 21, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Disappointing pickup experience
Disappointing pickup experience. Several included items (coffee maker, toaster, and lawn chairs) were missing. We had to drive back to retrieve them, resulting in extra mileage, lost time, and disruption to our trip and they cherg us for extra milage as well atvthe end .As a group of four, we also missed our pre-booked private boat and lost non-refundable tickets. We expected the RV to be fully prepared at pickup and a more appropriate resolution for the impact caused.
May 15, 2026
Unprompted review
Reply from CanaDream RV - Montreal
Hi Masha, Thank you for your feedback. We hope that despite this, you did enjoy your CanaDream experience and returned home with many happy memories of your vacation. It was a pleasure having you as our Guests.
Great RV experience !
Great RV experience !! Second time we use their services. Really worth it !! Friendly staff. Good trucks to drive with !!
Easy to book online from Europe and to contact if you have any problem !!
May 10, 2026
Reply from CanaDream RV - Montreal
Thank you for your review and feedback! We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Great service
Great service
The head office called me after signing the contract and offered me a substantial rebate
Very great full
April 30, 2026
Reply from CanaDream RV - Montreal
We're happy to hear that you received great service from our crew! We truly appreciate you sharing your positive experience with us.
Great staff at the Montreal location.
January 5, 2026
Reply from CanaDream RV - Montreal
We're happy to hear about your amazing interaction our with CanaDream RV Montreal crew! Thank you for sharing your experience!
Reply from CanaDream RV - Montreal
We are happy to hear that you had a perfect experience with our helpful Crew. It was a pleasure having you as our Guest!
Super camping car
November 9, 2025
Reply from CanaDream RV - Montreal
Thank you for your review. It was a pleasure having you as our Guests.
nice trip
Car was ok, we did not experience any problems.
We would have preferred if the manual of the car was on board as the manuals of the appliances (all were missing and the Canadream book was not a help).
Dishes and cuttlery was short. We could have gotten additional pieces but we did not realize at the time of taking over the car. We expect that for a RV designed for 4 persons, the kitchen equipment is deliverd to suit 4 persons
October 24, 2025
Reply from CanaDream RV - Montreal
Thank you for your review. It was a pleasure having you as our Guests.
We had small problems with the…
We had small problems with the freshwater tank, but all other things worked very, very good and we were happy with the RV
The personals in the station in Montreal were very friendly and helped us in all things we asked
November 3, 2025
Reply from CanaDream RV - Montreal
Thank you for your review. It was a pleasure having you as our Guests.
Staff very very nice !
November 2, 2025
Reply from CanaDream RV - Montreal
Thank you for your review. It was a pleasure having you as our Guests.
service super
October 12, 2025
Reply from CanaDream RV - Montreal
Thank you for your review. We are happy you enjoyed your CanaDream experience and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.
Great service and amazing company to…
Great service and amazing company to make your rental easy and worth it
October 16, 2025
Reply from CanaDream RV - Montreal
Thank you for your review. We are happy you enjoyed your CanaDream experience and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.
Mirabel Qc location
Mirabel Qc location. Margarit and Constantine were outstanding. They resolved all my issues and I will be returning because of them both. Customer service A1.
October 13, 2025
Reply from CanaDream RV - Montreal
Thank you for your review. We are happy you enjoyed your CanaDream experience and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.
Reply from CanaDream RV - Montreal
Thank you for your review. It was a pleasure having you as our Guests.
Great service and perfect RV by Alton
Great service and perfect RV. We had a lovely holiday! Specially thanks to Alton. A great employee at the station in Montreal! Warm welcome and good explanation of all the important thinks yoi can think off. Linda
October 17, 2025
Unprompted review
Reply from CanaDream RV - Montreal
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Perfect visits with family in VR
Very nice service to pick the VR up
The VR was very comfortable, everything to make a perfect trip and have lots of of memories
We will recommend for sure
October 16, 2025
Reply from CanaDream RV - Montreal
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Montreal office needs to improve
The actual rental experience - everything from the time we drove away in our RV and until we returned it - was excellent. However, the checkout and checkin experiences were terrible.
October 4, 2025
Reply from CanaDream RV - Montreal
Thank you for taking the time to share your experience. We're sorry to hear you were disappointed with both your check-in and check-out. Guest satisfaction is very important to us, and we’d appreciate the opportunity to learn more about how we could have improved your experience.
If you haven’t already shared your feedback in the post-trip survey, please feel free to email us at marketing@canadream.com so we can look into this further.
It was a pleasure having you as our Guest, and we hope to welcome you again.
Great service at handout and return
Great service at handout and return. Excellent support when we needed to repair a tire.
October 12, 2025
Reply from CanaDream RV - Montreal
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
The motor home is great!
The motor home is new, clean, very well equiped... all we need we had there!
All questions we had were answered by the employees. They were very helpful and very nice. Thank you all!
October 11, 2025
Reply from CanaDream RV - Montreal
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
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