canarieshirts.com Reviews 

192
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered a jumper, did not receive the goods and the company did not respond to my 3 emails asking where my goods were. Would not recommend and have not received my money back either

Rated 5 out of 5 stars

Wonderful designs and quality stitching, ease of buying combined with the discount. Other customer reviews about the shirts falsely suggested that regular size is loose and slim fit is tapered but not... See more

Rated 5 out of 5 stars

I’ve placed my very first order with Canarie Shirts after seeing their advert on my facebook and I have to say I’m very pleased with their customer care and speedy delivery. My husband is really enjoy... See more

Rated 5 out of 5 stars

First time trying to brand and I’m very impressed! Top quality formal shirts, very similar to your usual TM LEWIN or CT shirts but at very fair and reasonable price. Great promotion going on at the mo... See more

Company replied

Company details

  1. Men's Clothing Store

Information provided by various external sources

Our luxury shirts are tailored and crafted from the highest quality cotton. We offer you a wide range of shirts including formal, slim fit and Canarie casual shirts. You can find shirts for any special occasion at Canarie!


Contact info

3.7

Average

TrustScore 3.5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(192)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
canarieshirts.com logo

Reply from canarieshirts.com

Hello Adrian,

Thank you for your wonderful feedback! We’re delighted to hear that you’re pleased with the quality of our products and the service you received. Providing excellent customer service and top-quality items is always our goal, so it’s fantastic to know we met your expectations.

Best regards,
Charlotte,

Rated 5 out of 5 stars

Good shirts

Good shirts, well made and comfortable & easy to maintain!

July 30, 2024
canarieshirts.com logo

Reply from canarieshirts.com

Hello Ian,

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our shirts well-made, comfortable, and easy to maintain. We put a lot of care into ensuring both quality and practicality, so it’s great to know they’re meeting your expectations.

Best wishes,
Charlotte,

Rated 5 out of 5 stars

Wonderful designs and quality of stitching.

Wonderful designs and quality stitching, ease of buying combined with the discount. Other customer reviews about the shirts falsely suggested that regular size is loose and slim fit is tapered but not tight. This is not true. If you normally buy regular, please do not buy slim fit.

July 4, 2024
Rated 1 out of 5 stars

Bad business!![

June 3, 2024
canarieshirts.com logo

Reply from canarieshirts.com

Hello Rhonald,

Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your experience and apologise for any inconvenience this has caused.

To better assist you and address your concerns, we would appreciate it if you could provide us with more details about your situation. Your input is invaluable in helping us improve our services and ensure that such issues do not occur in the future.

Please feel free to reach out to us , and we will do our best to resolve the matter promptly.

Thank you for giving us the opportunity to make things right.

Best regards,
Charlotte,
Canarie Shirts Team,

Rated 1 out of 5 stars

I returned my shirt because it was too big for me

I returned my shirt because it was too big for me. I paid for P&P because there were no Return Label, no Advice Note ann no information as to how to return it.
You have now acknowledged receipt of my returned package.
However I am still waiting for my replacement shirt. Where is it?
PS I wish your shirts were made in the UK. I don’t like feeding the economy of Communist China

June 24, 2024
canarieshirts.com logo

Reply from canarieshirts.com

Hello Steve,

Thank you for reaching out!

If you visit our website, it will have all of our return policy and instructions for you. I can see an email has already been sent and the item is on it's way please kindly check your email or spam folder.

We currently produce our shirts in China with a factory that we have selected for its exceptional reliability and high standards.

Our manufacturing partner in China is highly trustworthy, operates with the utmost integrity, and strictly adheres to ethical labor practices. The factory maintains a neutral stance on political issues, focusing solely on the craftsmanship of their products. Their expertise in shirt manufacturing ensures that we deliver high-quality shirts to our customers.

While we would love to manufacture our shirts in England, the cost would be significantly higher. Producing each shirt domestically would cost at least £120, which would greatly impact our pricing and overall business model.

If you have any questions or need further details, please feel free to reach out.

Best wishes,
Charlotte,

Rated 5 out of 5 stars

Nice shirts, generous sizing.

Shirts arrived fine. All as ordered. Shirts are good quality. The sizing is generous, regular is generous, slim fits me with comfort others would be slimmer. Collars could be stiffer but being picky. Prob will buy more.

July 2, 2024
Rated 1 out of 5 stars

Order A6895A , i haven’t received my order yet, more like than 3 weeks since I purchased them

Hi dear, i purchased shirts a week ago the unfortunately i haven’t received them yet, i tracked them, still they are not received.

June 24, 2024
canarieshirts.com logo

Reply from canarieshirts.com

Hello Ali,

I'm sorry to hear about the one-star feedback you left us. I can see that your item is still on its way, and since it's an international order, there may be some minor delays due to customs please do keep your eye on the tracking status.

If you have any questions, please don't hesitate to email us at info@canarieshirts.com.

Thank you.

Best regards,
Charlotte,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look