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Canary Shuttle Reviews 

315
•
TrustScore 4 out of 5

4.1

Transportation Service
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Review summary

Created with AI, based on recent reviews

Considering 189 reviews, reviewers had a great experience with this company. Customers frequently mention that the professional drivers are extremely polite, welcoming, and consistently helpful with heavy luggage, making every trip an absolute pleasure. People truly appreciate the highly efficient, punctual, and smooth rides provided directly to and from their respective airport destinations. Some reviewers were not happy with the overall reliability of the transfers, mentioning instances where vehicles completely failed to arrive or drivers struggled to locate specific hotel drop-off points. A few other people also felt that poor communication, unhelpful support staff, and unexpected scheduling delays caused significant frustration during their travel experiences.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that the drivers were extremely... See more

Service

Clients share satisfaction on service, frequently praising friendly drivers who arrive on time and provide... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some consumers reporting that the transport... See more

Location

People report ambiguous experiences with location, noting smooth journeys and early arrivals at designated... See more

User experience

Reviewers highlight positive aspects of user experience, expressing great satisfaction with friendly and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was a little worried about using this company after reading the 1 star reviews, but I had already booked at this point. It was smooth in both directions. We were directed to a waiting bus and we were... See more

Rated 5 out of 5 stars

Sanchez our shuttle driver welcomed us and transported our 2 golf bags. He was very interesting on the journey telling us things about the Island, the hotel and himself. He created a great impressio... See more

Rated 5 out of 5 stars

Our transfer with Jet2 was with Canary Shuttle and the driver we had called Victor was truly outstanding making the journey to Playa Blanca one of the most memorable. The information he provided and h... See more

Rated 5 out of 5 stars

Our transfer from the hotel to the airport was fantastic. Kata turned up early, she was polite & very friendly. Her car ( BMW 7 series) was immaculate & her driving was faultless. We have taken... See more

Company details

  1. Transportation Service

Written by the company

Canary Shuttle es el líder en traslados en Canarias. Ofrecemos un servicio cómodo, puntual y seguro, adaptado a cada viajero. Disponemos de traslados compartidos ideales para quienes buscan la opción más práctica y económica, y servicios privados, perfectos para quienes desean mayor exclusividad.

Contact info

4.1

Great

TrustScore 4 out of 5

315 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(315)

172 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing driver

Our transfer with Jet2 was with Canary Shuttle and the driver we had called Victor was truly outstanding making the journey to Playa Blanca one of the most memorable. The information he provided and his jokes has us all in stitches. A great start to our holiday. Really hope to see this man again

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Full points to Kata

Our driver was Kata. She came as agreed and was really polite. She also spoke good English and her driving felt safe. The car was very nice and clean as well. We can warmly recommend canary shuttle and especially Kata.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Gustavo very friendly

Gustavo very friendly, arrived a little early. Helped immediately with suit cases. Chatty as our language's allowed. Spotless vehicle. Very nice chap

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

The transport arrived on time. Plenty of room for us and our golf bags. Sanchez was a careful driver with good spoken English. He was very helpful. Parked close to the location of the check in desk at the airport.

January 17, 2026
Unprompted review

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