I purchased a Japan only bourbon from Cana Win Co. The price was slightly higher than other posted prices from other sellers, but those sellers had a bunch of m8xed reviews with issues. I felt confide... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently had a bad experience with making an online purchase. So I was nervous making another one. However, Cana Wine Company had a rare bottle that I really wanted. It was either trust or miss anot... See more
Company replied
Buyer beware. I ordered the Crown Royal XR Red Waterloo. It wanted me to pay by paypal. I entered the address to where my item was to be shipped and the bill of sale sends it sending it to my old form... See more
Company replied
My experience with CANA wines was exceptional! Tmy delivery was relatively quick (5 days) especially during Christmas time. The wines were packed superbly. Plus, the prices are fabulous. I will surely... See more
Company replied
Company details
Written by the company
Cana Wine Company, a boutique online retailer that specializes in offering rare and exceptional wines, bourbons, and spirits. At Cana Wine Company, we are committed to providing our customers with the highest quality products, exceptional customer service, and an unrivaled shopping experience.
Contact info
701 cowan st, 37115, Nashville, United States
- 629-800-5131
- support@canawineco.com
- canawineco.com
4.6
Excellent
400 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional
Package came quicker than expected and the bottles were wrapped so well. No need to worry about them breaking.
October 1, 2024
Reply from CANA Wine Company
Thank you for your feedback! We're thrilled to hear that your package arrived quicker than expected and that the bottles were well-wrapped for safe delivery. We appreciate your business and look forward to serving you again soon!
Thanks,
Cana Wine Co. Team
Great service.. check your email!
Cana went out of the way to make sure my wine purchase arrived in tact and on time. Be sure to watch your email however for notices. They will not ship wine without your permission if the weather does not match their conditions to ship!~ Ultimately a good thing, but for those of us who are not serial email checkers.. the delay could be problematic!
September 30, 2024
Reply from CANA Wine Company
Thank you for your thoughtful feedback! We're glad to hear that Cana went above and beyond to ensure your wine purchase arrived safely and on time. We appreciate your understanding regarding our shipping policies, as we prioritize the quality of your wine. We'll make sure to continue providing clear communication through email. Thank you for sharing your experience, and we hope to serve you again soon!
Thanks,
Cana Wine Co. Team
Great Service!
I tried to purchase some bottles of a very rare wine that Cana had 10 bottles of. On line purchase wasn't working so I called the company direct. I was informed of the issue and the employee helping me called back later to say online was back up. He also confirmed they had 10 bottles of the 2005 tatoo I was looking for. I bought four. The packaging was exquisite. I drank one to make sure it was all I expected of a wine I hadn't had in 15 years. It was phenomenal so I bought the other 6.
September 30, 2024
Reply from CANA Wine Company
Thank you for sharing your experience! We're delighted to hear that our team was able to assist you and resolve the online purchasing issue. It’s wonderful to know you loved the 2005 Tattoo wine and found the packaging exquisite. We're thrilled you enjoyed it so much that you decided to buy more! We appreciate your business and look forward to serving you again. Cheers!
Thanks,
Cana Wine Co. Team
Great selection of Bourbon
Great selection of Bourbon. Fantastic buying experience!
September 30, 2024
Reply from CANA Wine Company
Thank you for the wonderful feedback! We're glad you enjoyed our bourbon selection and had a fantastic buying experience. We look forward to serving you again soon!
Thanks,
Cana Wine Co. Team
Reply from CANA Wine Company
Thank you for the feedback! We’re glad to hear that your experience was simple, on time, and trouble-free. We appreciate your support and look forward to serving you again!
Thanks,
Cana Wine Co. Team
I've been looking for the Blackberry…
I've been looking for the Blackberry Crown royal in three different states and your company came through with it. Now I know if I ever need anything I will check with your company first.
September 3, 2024
Reply from CANA Wine Company
We're thrilled to hear that we had the Blackberry Crown Royal you were looking for! Thank you for making us your first choice for future needs. We look forward to helping you find more great products!
Thanks,
Cana Wine Co. Team
Great Experience!
I was a little nervous about ordering but I had nothing g to worry about at all!
The packaging was so well done and the time it arrived was sooner than expected.
I would order from them again in a heartbeat!
September 3, 2024
Reply from CANA Wine Company
Thank you for sharing your experience! We’re thrilled to hear that your concerns were put to rest and that you were pleased with the packaging and speedy delivery. We’re excited that you’d order from us again and look forward to serving you in the future!
Thanks,
Cana Wine Co. Team
Reply from CANA Wine Company
Thank you for your feedback! We’re glad to hear that you found our service fast and easy, and that you were able to find the rare wine you were looking for. We appreciate your support and look forward to helping you with future finds!
Thanks,
Cana Wine Co. Team
Solid service
Solid service. Expedited my order in a timely matter and your team kept totally in the loop. I will definitely use your service again.
September 3, 2024
Reply from CANA Wine Company
Thank you for the great feedback! We’re pleased to hear that you were satisfied with the expedited service and communication throughout your order process. We look forward to serving you again and appreciate your continued support!
Thanks,
Cana Wine Co. Team
My most recent experience with Cana…
My most recent experience with Cana Wine has been pleasant, quick, and very professional. Item’s were well packaged.
September 3, 2024
Reply from CANA Wine Company
Thank you for your feedback! We’re delighted to hear that your recent experience with Cana Wine was pleasant, quick, and professional, and that the items were well-packaged. We appreciate your support and look forward to serving you again soon!
Thanks,
Cana Wine Co. Team
Awesome Company
Great price, great selection, fast shipping, stellar company! Glad I’ve found you, looking forward to shopping with you in the near future!!!!
September 3, 2024
Reply from CANA Wine Company
Thank you for the wonderful review! We're thrilled to hear that you’re pleased with our prices, selection, and fast shipping. We're excited that you've found us and look forward to your future orders. See you soon!
Thanks,
Cana Wine Co. Team
Your customer service team is very…
Your customer service team is very responsive and terrific!
September 3, 2024
Reply from CANA Wine Company
Thank you for the kind words! We’re thrilled to hear that you found our customer service team responsive and terrific. We strive to provide excellent support, and your feedback means a lot to us. If there’s anything else you need, please don’t hesitate to reach out!
Thanks,
Cana Wine Co. Team
Great customer service
Great customer service! Competitive prices! Items securely packaged! Rapid delivery!
September 3, 2024
Reply from CANA Wine Company
Thank you for the fantastic review! We’re delighted to hear that you had a great experience with our customer service, pricing, packaging, and delivery. Your satisfaction is our priority, and we look forward to serving you again soon!
Thanks,
Cana Wine Co. Team
Well packaged and arrived safely.
August 29, 2024
Reply from CANA Wine Company
Thank you for your feedback! We're glad to hear that your order was well-packaged and arrived safely. We appreciate your support and look forward to serving you again!
Thanks,
Cana Wine Co. Team
Reply from CANA Wine Company
Thank you for the glowing review! We’re thrilled to hear that you found our customer service and professionalism to be top-notch. We appreciate your support and look forward to continuing to provide excellent service!
Thanks,
Cana Wine Co. Team
Great delivery on time packaging also…
Great delivery on time packaging also super well done and easy to open continue to buy at Cana Wine
September 1, 2024
Unprompted review
Reply from CANA Wine Company
Thank you for the fantastic feedback! We’re thrilled to hear that your delivery was on time and that you were pleased with our packaging. We appreciate your continued support and look forward to serving you again at Cana Wine!
Thanks,
Cana Wine Co. Team
Some good products
Some good products, easy to order, reasonable price & good shipping terms.
August 29, 2024
Reply from CANA Wine Company
Thank you for the feedback! We’re glad to hear that you find our products good, the ordering process easy, and our prices reasonable. We also appreciate your positive comments on our shipping terms. If there's anything more we can do to enhance your experience, please let us know!
Thanks,
Cana Wine Co. Team
Never received order 03/28/24
March 28, 2024
Unprompted review
Reply from CANA Wine Company
I'm really sorry to hear that you haven't received your order from 03/28/24. Please reach out to our customer service team with your order details so we can investigate the issue and resolve it as quickly as possible. We want to ensure you receive your items or are provided with a proper solution. Thank you for your patience, and we look forward to assisting you!
Thanks,
Cana Wine Co. Team
Fast shipping
Fast shipping, well packed! Will definitely order again.
August 28, 2024
Unprompted review
Reply from CANA Wine Company
Sounds like you had a great experience! Fast shipping and careful packing are always a plus. Glad to hear you'll be ordering again!
Thanks,
Cana Wine Co. Team
Great Business and Employees
Don’t think I’ve ever had this good of customer service! I’ve made two orders with Cana Wine Co. and they were beyond helpful!! I needed to do an address change and it was taking care of quickly!! The shipping is reasonable and fast and I will definitely be ordering from them again!
Thank you Gary G
August 27, 2024
Unprompted review
Reply from CANA Wine Company
Thank you so much for your kind words, Gary! We’re thrilled to hear that you’ve had such a positive experience with our customer service and that we could swiftly handle your address change. It’s great to know you found our shipping reasonable and fast. We look forward to serving you again soon and appreciate your continued support!
Thanks,
Cana Wine Co. Team
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