I purchased a Japan only bourbon from Cana Win Co. The price was slightly higher than other posted prices from other sellers, but those sellers had a bunch of m8xed reviews with issues. I felt confide... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently had a bad experience with making an online purchase. So I was nervous making another one. However, Cana Wine Company had a rare bottle that I really wanted. It was either trust or miss anot... See more
Company replied
Buyer beware. I ordered the Crown Royal XR Red Waterloo. It wanted me to pay by paypal. I entered the address to where my item was to be shipped and the bill of sale sends it sending it to my old form... See more
Company replied
My experience with CANA wines was exceptional! Tmy delivery was relatively quick (5 days) especially during Christmas time. The wines were packed superbly. Plus, the prices are fabulous. I will surely... See more
Company replied
Company details
Written by the company
Cana Wine Company, a boutique online retailer that specializes in offering rare and exceptional wines, bourbons, and spirits. At Cana Wine Company, we are committed to providing our customers with the highest quality products, exceptional customer service, and an unrivaled shopping experience.
Contact info
701 cowan st, 37115, Nashville, United States
- 629-800-5131
- support@canawineco.com
- canawineco.com
4.6
Excellent
400 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the speed between ordering and getting…
the speed between ordering and getting the product delivered is amazingly fast;well packaged also
December 30, 2024
Reply from CANA Wine Company
Thank you for your wonderful feedback! We're thrilled to hear you were impressed with our speedy delivery and careful packaging. We look forward to serving you again soon!
Thanks,
Cana Wine Co. Team
eagle rare!!!
website was very easy to maneuver. I live in NJ and it's hard to find some spirits. my order was shipped fast and securely!! thank you!!
December 30, 2024
Reply from CANA Wine Company
Thank you for your kind words! We're so glad you found our website easy to use and that we could help you get those hard-to-find spirits. We appreciate your support and look forward to serving you again!
Thanks,
Cana Wine Co. Team
Reply from CANA Wine Company
Thank you, Mark! We're thrilled to hear everything was perfect. We look forward to serving you again soon!
Thanks,
Cana Wine Co. Team
Reply from CANA Wine Company
Thank you for your feedback! We're glad to hear you had an easy purchase experience and that your Weller 107 arrived quickly. We appreciate your business and look forward to serving you again!
Thanks,
Cana Wine Co. Team
Great Bottle, “Man-O-War”
Thankful to be able to purchase this bottle. Received it in 5 days! Alls well! Thank you.
December 4, 2024
Unprompted review
Reply from CANA Wine Company
Thank you for your kind words! We're glad you were able to get the bottle you wanted and that it arrived promptly. Cheers!
Thanks,
Cana Wine Co. Team
Brad and everyone at Cana Wine Company…
Brad and everyone at Cana Wine Company are awesome! They never disappoint!
December 6, 2024
Unprompted review
Reply from CANA Wine Company
Thank you for the glowing feedback! We're thrilled to hear Brad and the team have consistently delivered exceptional service. Your support means so much to us, and we look forward to serving you again soon!
Thanks,
Cana Wine Co. Team
After seeing this advertised on the…
After seeing this advertised on the Internet, I initially thought that it was somehow supported by the Trump family or a president himself but now I look at it more and more and it’s a company that I don’t even know if the Trump family gets any proceeds from it, but after I received it today, I was very disillusioned by the fact that it was Being sold at such a high price for an airline bottle of liquor. I would not recommend anyone patronize this company.
December 6, 2024
Unprompted review
Reply from CANA Wine Company
Thank you for sharing your experience. We’re sorry to hear that your expectations weren’t met. Transparency and customer satisfaction are very important to us, and we value your feedback as an opportunity to improve. If there’s anything we can do to address your concerns, please feel free to reach out to our team directly.
Thanks,
Cana Wine Co. Team
EXCELLENT SHIPPING AND SERVICE
I started by asking their chat some questions in which they replied pretty quick..I ordered what I wanted and it arrived to me within less then a week and it was so secure and packaged so nicely I had no worries of damage..excellent!! can't wait to surprise my husband for Christmas..thank you so much it made my day WILL DEFIANTLY BUY FROM AGAIN!
December 6, 2024
Unprompted review
Reply from CANA Wine Company
Thank you for sharing your wonderful experience! We're thrilled to hear our chat team was helpful, your order arrived promptly, and the packaging exceeded your expectations. We’re excited to have been part of your holiday surprise—your husband is sure to love it! Looking forward to serving you again. Happy holidays!
Thanks,
Cana Wine Co. Team
shipped on time and received in good…
shipped on time and received in good condition, very helpful staff, would use them again
December 2, 2024
Reply from CANA Wine Company
Thank you for your kind words! We're glad your order arrived on time and in great condition, and that our staff could assist you. We look forward to serving you again!
Thanks,
Cana Wine Co. Team
Reply from CANA Wine Company
Thank you for your feedback! We're thrilled you appreciated the fast shipping and great price. We look forward to your next order!
Thanks,
Cana Wine Co. Team
Reply from CANA Wine Company
Thank you for your feedback! We're glad you enjoyed the good pricing, fast delivery, and secure packaging. We look forward to serving you again soon!
Thanks,
Cana Wine Co. Team
Great Service
Been doing business with Canawine since 2017 always great service I have watch them grow and they still retain their great service …thank you to Brad and the Team at Canawine .
November 27, 2024
Reply from CANA Wine Company
Thank you for your loyalty and support since 2017! It means so much to us that you've been part of our journey. We'll continue striving to provide the excellent service you've come to expect. A big thank you from Brad and the entire team at Canawine!
Thanks,
Cana Wine Co. Team
Reply from CANA Wine Company
Thank you for your kind words! We're so glad to hear your order arrived quickly and securely. We look forward to serving you again soon!
Thanks,
Cana Wine Co. Team
In stock Blanton’s and low shipping costs
My hubby loves Blanton’s bourbon. I buy a couple bottles each year for sipping. It seems like there are so many companies that charge a huge shipping fee and I will not buy from them when another vendor has better product prices and lower shipping costs. Your company provided that and I received the bourbon quickly. Thank you!
November 29, 2024
Reply from CANA Wine Company
Thank you for your thoughtful feedback! We're so glad we could provide a great shopping experience with fair pricing and reasonable shipping costs. It's wonderful to hear your husband enjoys Blanton’s—cheers to many more special sips! We look forward to serving you again.
Thanks,
Cana Wine Co. Team
Fantastic experience.
Very easy to use website. Great sale prices and quick shipping. Absolutely perfect experience.
November 29, 2024
Reply from CANA Wine Company
Thank you for your kind words! We're delighted to hear you had a seamless experience with our website, enjoyed the sale prices, and appreciated the quick shipping. We look forward to serving you again soon!
Thanks,
Cana Wine Co. Team
I ordered Eagle Rare 10 year single…
I ordered Eagle Rare 10 year single barrel and got Eagle Rare 10 year, there is a difference.
November 27, 2024
Reply from CANA Wine Company
We apologize for the mix-up with your order. We understand the importance of receiving exactly what you requested. Please reach out to our customer service team so we can resolve this issue and ensure you get the correct bottle. Thank you for bringing this to our attention.
Thanks,
Cana Wine Co. Team
Didn't receive the right bottle
**Update: After corresponding with a contact for the company about this order, I agreed to amend my 1 star review if a bottle tag could be sent. The contact sent the tag via USPS; however, the tag failed to arrive prior to gifting. 2023 bottle was gifted out as a return and reship of the correct 2024 bottle would not happen in time for event where bottle was gifted. I am updating the review to a 3 star as an attempt was made to correct the error to a degree. The contact was responsive and did express a desire to correct the errors of this order.**
Ordered a bottle of limited edition 2024 Maker's Mark, and received a 2023 bottle with no tag. This is not what I ordered at all. Too late to return and reorder, as this is being given as a gift.
November 20, 2024
Unprompted review
Reply from CANA Wine Company
We sincerely apologize for the mix-up with your order. Receiving the correct item is important, especially for a gift, and we regret that we fell short in this instance. Please contact our customer service team so we can address this and make it right. Your satisfaction is important to us, and we appreciate your understanding.
Thanks,
Cana Wine Co. Team
Reply from CANA Wine Company
Thank you for your kind words! We're glad we could be of assistance. We look forward to helping you again in the future!
Thanks,
Cana Wine Co. Team
i called 3 places trying to order
i called 3 places trying to order a certain Bourbon with no luck. i ordered from Cana wine and had my items within a few days:) A+ service, FAST Shipping! :)
November 4, 2024
Unprompted review
Reply from CANA Wine Company
Thank you for sharing your experience! We're so happy we could help you get the Bourbon you were looking for. Fast shipping and great service are what we strive for. We truly appreciate your support and look forward to serving you again!
Thanks,
Cana Wine Co. Team
False advertisement making it…
False advertisement making it misleading for customers to thing the very small and expensive bottle is personalized when in reality is a handwritten paper card that says trump 45/47. Do NOT recommend this vendor at all, they are tricksters
November 15, 2024
Unprompted review
Reply from CANA Wine Company
I'm sorry to hear about your experience. It’s frustrating when expectations don’t match the product or service you receive. Clear and accurate advertising is essential, and it sounds like there was a miscommunication regarding the personalization you expected. Your feedback highlights an area where the vendor can improve to ensure transparency and customer satisfaction. If you haven't already, consider reaching out to the vendor directly to express your concerns and seek a resolution.
Thanks,
Cana Wine Co. Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.