C&C Surveying Reviews 598

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Paid them for 2 valuations. Both reports had major errors. Had to email back and forth for weeks to get clarity. And of course when you know the valuation is full of errors, it's impossible to tru... See more

Rated 5 out of 5 stars

We had our proposed home surveyed by C&C. The service provided to us was just amazing. Tina was very prompt in replying to emails and for arranging the survey. Our surveyor Jan Volkan has done an extr... See more

Company replied

Rated 5 out of 5 stars

C&c did a very thorough job and got the report back very quickly. Lots of details and photos. Communication was excellent at all times. Would highly recommend especially at the price they charge. I wi... See more

Company replied

Rated 5 out of 5 stars

The survey conducted was comprehensive in a short time scale. The survey report is useful to alert me what particular attention I need to follow up to save the hassles ahead. The money spent is worth... See more

Company replied

Company details

  1. Chartered Surveyor

Written by the company

Since our founding, C&C Surveying has become known for providing a service with a personal touch, which only a small business can. Great service begins and ends with experienced and friendly professionals, which is why we put so much consideration into selecting only the best to join our small & niche team. ​ Whether it’s a valuation, homebuyers survey or quantity surveying services, we provide exceptional efficiency and the highest level of professionalism. You can count on C&C Surveying to not only meet but exceed all your needs and requests. Learn more about the services we provide below and let us know if you’d like to learn more about a specific offering. ​ Whether it’s a valuation, homebuyers survey or quantity surveying services, we provide exceptional efficiency and the highest level of professionalism.


Contact info

4.0

Great

TrustScore 4 out of 5

598 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My experience with C&C surveying was…

My experience with C&C surveying was great. Good communication, quick appointment, no delay in sending the report. And the report was accurate, they pay attention to every details that I request it, easy to read and understand. In conclusion it was a good experience.

July 27, 2023
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

Rated 5 out of 5 stars

Outstanding

User-friendly booking system, timely communications from Natalie, incredibly thorough report by Erdogan, Karen and team! Met expected time frames. Thank you.

July 28, 2023
Unprompted review
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

Rated 5 out of 5 stars

Great communication from the team and…

Great communication from the team and constant updates. Survey report was clear and thorough

July 26, 2023
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

Rated 1 out of 5 stars

Undervalued my propertyng

Undervalued my property making it impossible to sell. Won't listen to reason. Compared my property to one's from worse areas and not on one's nearer my area including on my own street. Wouldn't communicate or speak with the housing association I am with trying to sell my shared ownership house. When the surveyor came out he told me I had no issues with the house then on the report they stated they were problems and used them as excuses for why they valued the property poorly. They also took double the time to get my valuation back to me than they state.

June 20, 2023
Unprompted review
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Reply from C&C Surveying

We thank you for taking the time to leave a review for the service you have received. We pride ourselves on the level of customer service we offer our clients and our reviews do speak for themselves.
With regard to our valuations, as they are not for lending / borrowing purposes, they are our opinion of the current and present market, whilst noting the condition of the forthcoming market. There are a number of factors in deciding and calculating the value, in addition to comparables. Please note that we did communicate and speak with the housing association however the comparables that they had suggested we use had not exchanged contracts and therefore are not classified as a sold property. We have taken the most recent information available for comparables for the subject property. We have had to take into account types and styles of properties, in order to obtain a square foot value, which has then been weighted accordingly. We have also considered similar properties for sale, within the vicinity, to review the supply and demand.
We have communicated with yourselves, giving you rationale and reasoning as to why we have valued your property and the given figure. Our valuers are RICS accredited with years of experience and will not be pressured into tampering with our values.

Rated 5 out of 5 stars

Great value for money

Great value for money. I had a Level 2 survey for a flat and they covered all the places they could access which were relevant and found multiple things to consider going forward that I'd missed. (With pictures.) Would definitely recommend C&C Surveying

July 24, 2023
Unprompted review
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

Rated 5 out of 5 stars

Valuation

Hi , I’m disabled and have
To move home because of my disability. C&C surveying have given me an excellent service from start to finish, I’m hopeless with a computer, but they talked me through it step-by-step and were very patient. I would highly recommend this company 5 stars from me regards David lamb

July 12, 2023
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

Rated 5 out of 5 stars

I recently got Level 3 survey booked

I recently got Level 3 survey booked. They are really professional and provided the detailed survey report. The special mention to booking team (Natalie), She was really helpful and accomodated the short notice booking requests. She went out of the way to help sort out issues with booking. Thanks

July 4, 2023
Unprompted review
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

Rated 5 out of 5 stars

Great Experience

Overall process has been finished in good time process with professional approach throughout the process by Ms Natalie Foot. Surveyor, Mr T Al Hindi has been very helpful in explaining the reports. Highly recommended

July 3, 2023
Unprompted review
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

Rated 5 out of 5 stars

C&C Surveying team is very…

C&C Surveying team is very professional. Surveyor Jan is detailed, knowledgeable and expert in his area. Would highly recommend him.

July 7, 2023
Unprompted review
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

Rated 3 out of 5 stars

Not sure whether we had value for money…

Not sure whether we had value for money for a level-3 survey. Report doesn’t even mention approximate value of the property. I was advised to pay £200 more to get a detailed retrospective valuation report, which we felt would be a waste.

July 2, 2023
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Reply from C&C Surveying

Dear Mr. Pajaniappane

We note your review, which is unfortunately factually incorrect. At C & C Surveying we pride ourselves in providing the best level of customer service possible and our reviews do speak for themselves.

Under the RICS’ own description of a Level 3 Building Survey, it is stated that the ‘The service – the surveyor provides the standard RICS Home Survey – Level 3 service described in this section, unless you agree with the surveyor in writing before the inspection that the surveyor will provide extra services. Any extra service will require separate terms of engagement to be entered into with the surveyor. Examples of extra services include:
- market valuation and reinstatement cost’

Unfortunately, this is something which you had discussed with our team prior to booking, but then declined when advised of the cost.

Clients unfortunately do not always comprehend that these are additional services with additional reports or sections of reports required.

A Building Survey report is produced by our Building Surveyor and the information contained within this report is based on the condition of the property surveyed at the time of the inspection.

A Valuation Report is produced by our Registered Valuer and this is a separate document where information contained in a valuation report and reinstatement cost, which will take into consideration various factors which include the size and condition of the subject property, location, comparable properties sold in the locality and other relevant data in compiling this valuation report.

We had even attempted to assist you further in this matter by offering you a Valuation Report for a discounted sum of £125 inc. VAT as a gesture of goodwill on our part, which you have yet to respond to.

We always go above and beyond for our clients and its rather surprising when a client sells their home paying an estate agent a five-figure sum to sell a property, yet quibbles over a £200 for their new home they will invest the next 30 years of their life in.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish
Wasted no time in between payment/visting property/returning report.

I paid for a level 3 survey which bought many issues to my attention, including an issue with asbestos and damp/mold in property which I otherwise would have purchased and bought my 5 week old daughter into!

Really grateful for the work carried out!
Brilliant service

July 4, 2023
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

Rated 5 out of 5 stars

Really recommend

C&C were one of the cheapest quotes I got, but after reading the reviews, I booked them. I had such a great experience, I was kept up to date, the surveyor was extremely thorough and gave a detailed report within 2 working days. Really recommend using them.

June 30, 2023
Unprompted review
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

Rated 5 out of 5 stars

Great company

Great company
They gave me a very detailed report which I really appreciate they left no stone unturned. They communicated with me well and go anywhere to do a report which is important for me. Thank you

June 26, 2023
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

Rated 5 out of 5 stars

A very thorough survey report with…

A very thorough survey report with photos and analysis and practical solutions to issues raised. Our surveyor was Erdoğan who was most helpful with a follow up phone call giving us plenty of time and advice and talked through any conditon rating 3 issues flagged. Would highly recommend him.

June 15, 2023
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

Rated 5 out of 5 stars

C&C Surveying were super quick with…

C&C Surveying were super quick with delivering their survey report within 1 working day! A full 57 page report detailed and with pictures, recommendations. The sales advisor on the phone was also very helpful answering all my questions and responding to my emails, not to mention they price matched! Thank you. Would highly recommend.

June 20, 2023
Unprompted review
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

Rated 5 out of 5 stars

Professional Surveying

Very professional service. Our survey was completed on the Thursday and we had a very detailed report on the Monday. I’ve had surveys from previous purchases, but this one completed by C&C Surveying was really in-depth, lots of pictures and recommendations.
I would definitely recommend anyone to use this company when looking for a survey. We had a level 2 home buyers.

Thank you

Matt

June 14, 2023
Unprompted review
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

Rated 5 out of 5 stars

Saif - thorough and totally reliable.

Saif, was EXCELLENT! The report was thorough and well presented. He picked up on Japanese Knotweed in the garden which if he hadn't could have been a huge and costly move in cost for us. Other surveyors had missed this in previous attempts to purchase the property so we are exceptionally grateful for his diligence. He made the time to walk me through all the key aspects of the report on the phone and was patient with my questions. This was an excellent survey and value for money. Highly recommend.

June 19, 2023
Unprompted review
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

Rated 5 out of 5 stars

Quick responses and costings given

Saif was on hand to call even outside work hours. He rang me back a few times when I was uncontactable. Was helpful in answering my questions relating to what the costings were.

June 19, 2023
Unprompted review
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Reply from C&C Surveying

May we take this opportunity to thank you for taking the time to leave a positive review for the service we have provided for which we are very grateful. We do hope all goes well with your prospective purchase and thank you for being our client.

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