The Candle Creative Co. Reviews 41

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very happy with the purchase, item and customer service received from this lovely company. I ordered a 9 litre wax melter with tap. As I was in the channel islands I thought there would be one hiccup... See more

Rated 5 out of 5 stars

Ordered a 16 litre Wax Melter. Wanted to test properly before leaving a review. This Wax Melter has been an absolute game changer for my business. What used to take me a week to make now only takes 1... See more

Rated 5 out of 5 stars

I have been trying to order a wax melter for months and when I was able to pre order one I was ecstatic! It arrived very quickly and any queries I had were answered swiftly, will definitely order from... See more

Rated 5 out of 5 stars

Had a question after delivery . Was answered within minutes and I posted in the evening - expecting an answer the following day ! Would order from company again .

Company details

  1. Wholesaler

Written by the company

Supplying candle manufacturers and creatives, luxury candle and wax melt equipment throughout the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous service

Fabulous service. Made an online purchase and within the hour, I had a tracking number sent and it was on its way. It was delivered next day. Perfect.

September 20, 2021
Rated 5 out of 5 stars

Would recommend

The customer support was excellent and speed of processing my order and delivery of my products outstanding. Will definitely be using Candle Creative again in the future.

August 14, 2021
Rated 5 out of 5 stars

Very happy with the purchase

Very happy with the purchase, item and customer service received from this lovely company. I ordered a 9 litre wax melter with tap. As I was in the channel islands I thought there would be one hiccup but nothing, I emailed for some tracking info which was responded to efficiently. The item itself was set up yesterday, the quality is great. Would recommend and would definately use again.

July 4, 2021
Rated 5 out of 5 stars

Excellent service

Had a question after delivery . Was answered within minutes and I posted in the evening - expecting an answer the following day ! Would order from company again .

June 10, 2021
Rated 5 out of 5 stars

Wax melter

I have been trying to order a wax melter for months and when I was able to pre order one I was ecstatic! It arrived very quickly and any queries I had were answered swiftly, will definitely order from this company again

June 8, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look