Aztec Candle & Soap Making Supplies Reviews 32,319

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the fragrance oils, for their quality, true-to-description scents, and effectiveness in various DIY projects. Many appreciate the wide selection and the fair pricing, which is especially beneficial for small businesses. The delivery service is frequently highlighted as fast and efficient, with many people noting that their orders arrive quickly and in good condition. However, some customers also noted issues with packaging, reporting that some orders arrived with loose lids or leaking bottles. A few people mentioned that their orders were incomplete or contained incorrect items. There were also occasional comments about shipping and handling costs being high, and a small number of reviewers experienced delays in the processing of certain items like wax.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and variety... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast shipping... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality and accuracy... See more

Order

People report positive experiences with order. Many customers praise the ease of ordering and the swift... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the fair and reasonable pricing,... See more

Based on these reviews

Rated 5 out of 5 stars

Aztec is ALWAYS on point with fast shipping and customer service. My latest order, no fault of theirs, arrived pretty banged up. The entire carrier vehicle had to smell amazing because there was oi... See more

Rated 5 out of 5 stars

I purchase fragrance oils and they never disappoint with the scent. They are packaged very well and the shipping is super fast! I have yet to use customer service, which is absolutely a major plus! I... See more

Rated 5 out of 5 stars

Great company located in Knoxville, TN. Very easy online shopping and check out. Friendly staff to help if you have questions. Huge assortment of products for your DIY projects. Been doing busines... See more

Rated 5 out of 5 stars

Amazing customer service and I love how everything is hand poured, labeled, and packaged. Keeping jobs in the community instead of using production machines. There's just something about a product whe... See more


Company details

  1. Craft Store
  2. Art Supply Store

Written by the company

Wholesale premium candle and soap making supplies. Premium fragrance oils, IGI & AAK Soy waxes with guaranteed lowest price, wicks, containers, bases, Crafters Choice brand and so much more

Aztec Candle & Soap Supplies

Written by the company

What customers are saying about us

Contact info

4.8

Excellent

TrustScore 5 out of 5

32K reviews

5-star
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Rated 5 out of 5 stars

Great Service

Ordering was easy and the products are great. The order was delivered swiftly. I would be glad to order again, with this level of customer service.

April 3, 2026
Rated 2 out of 5 stars

I've never had an issue with my orders…

I've never had an issue with my orders in the past. This time there were oils not sealed completely. So not only was there oil all in the bag, I'm short three bottles of fragrance oils for my products.

April 3, 2026
Aztec Candle & Soap Making Supplies logo

Reply from Aztec Candle & Soap Making Supplies

Was customer service not able to fix this for you?

Rated 5 out of 5 stars

Reliable, Fast, and True-to-Description Fragrances

Aztec Candle Supply has been absolutely amazing to work with. Their shipping is incredibly fast, I’m always surprised at how quickly my orders arrive, which makes a huge difference when I’m preparing for markets or restocking products.

What really keeps me coming back, though, is the quality and accuracy of their fragrances. I honestly haven’t come across a single scent that didn’t smell exactly like it was described. Whether it’s something warm and gourmand or fresh and clean, every fragrance has been spot-on and true to its name.

The consistency, reliability, and overall quality they provide make them a go-to supplier for my business. It’s rare to find a company that delivers both speed and such dependable products every time. Highly recommend Aztec Candle Supply to anyone looking for fragrances they can trust! Did I mention the customer service is AMAZING? They actually helped me figure out what scents I could blend to get a specific profile that had me baffled. THAT'S Customer Service!!!!!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great company located in Knoxville

Great company located in Knoxville, TN. Very easy online shopping and check out. Friendly staff to help if you have questions. Huge assortment of products for your DIY projects. Been doing business with them for almost 10 years and they never disappoint.

April 2, 2026
Rated 5 out of 5 stars

I love the sales

I love the sales, the fast shipping, and the transparency. I’ve never had to wonder what’s going on with my order, the communication is friendly and open. And I’ve never had an issue with quality.

April 2, 2026
Rated 5 out of 5 stars

Scentsational fragrances

I purchase fragrance oils and they never disappoint with the scent. They are packaged very well and the shipping is super fast! I have yet to use customer service, which is absolutely a major plus! I love the live videos on Facebook and how you interact with customers and give us a heads up on upcoming sales and giveaways. Keep up the amazing work!

April 1, 2026
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service and I love how everything is hand poured, labeled, and packaged. Keeping jobs in the community instead of using production machines. There's just something about a product when you know it's been personally handled with care. Also, a company with real integrity. 10 out of 10, highly recommend!

April 2, 2026
Rated 5 out of 5 stars

I have been buying from Aztec for over…

I have been buying from Aztec for over 5 years now. I first found them when living in Canada and my shipments were always good. I now live in the US. I buy from Aztec and Nature's garden. Aztec has many high end scents that are higher priced with other companies. They have a great selection of other products as well. The sales are great when they have them. The only draw back compared to natures garden is the shipping. Natures garden has free shipping over $125 however their prices are higher and the new fragrances coming out are priced much higher compared to Aztec. So it appears to be a better deal with the free shipping but it works out to be similar in the end. I like supporting Aztec as it grows and offers more and more. Thank you Aztec 😊❤️

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Nothing but good things.

Nothing but good things

April 14, 2026
Unprompted review
Aztec Candle & Soap Making Supplies logo

Reply from Aztec Candle & Soap Making Supplies

We emailed you back on Monday at 9:58 am and again on Tuesday at 1:45pm EST. Please check your email. They were sent to your yahoo email address. To anwser your question as we already have twice. You can find links to all our documents at the top of every fragrance category page. They are far from hidden and appear most everywhere. You can find them for example at the top of this page. https://www.candlemaking.com/candlemaking/candle-fragrance-oils-and-scents/all-fragrance-oils

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