Aztec Candle & Soap Making Supplies Reviews 32,319

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the fragrance oils, for their quality, true-to-description scents, and effectiveness in various DIY projects. Many appreciate the wide selection and the fair pricing, which is especially beneficial for small businesses. The delivery service is frequently highlighted as fast and efficient, with many people noting that their orders arrive quickly and in good condition. However, some customers also noted issues with packaging, reporting that some orders arrived with loose lids or leaking bottles. A few people mentioned that their orders were incomplete or contained incorrect items. There were also occasional comments about shipping and handling costs being high, and a small number of reviewers experienced delays in the processing of certain items like wax.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and variety... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast shipping... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality and accuracy... See more

Order

People report positive experiences with order. Many customers praise the ease of ordering and the swift... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the fair and reasonable pricing,... See more

Based on these reviews

Rated 5 out of 5 stars

Aztec is ALWAYS on point with fast shipping and customer service. My latest order, no fault of theirs, arrived pretty banged up. The entire carrier vehicle had to smell amazing because there was oi... See more

Rated 5 out of 5 stars

I purchase fragrance oils and they never disappoint with the scent. They are packaged very well and the shipping is super fast! I have yet to use customer service, which is absolutely a major plus! I... See more

Rated 5 out of 5 stars

Great company located in Knoxville, TN. Very easy online shopping and check out. Friendly staff to help if you have questions. Huge assortment of products for your DIY projects. Been doing busines... See more

Rated 5 out of 5 stars

Amazing customer service and I love how everything is hand poured, labeled, and packaged. Keeping jobs in the community instead of using production machines. There's just something about a product whe... See more


Company details

  1. Craft Store
  2. Art Supply Store

Written by the company

Wholesale premium candle and soap making supplies. Premium fragrance oils, IGI & AAK Soy waxes with guaranteed lowest price, wicks, containers, bases, Crafters Choice brand and so much more

Aztec Candle & Soap Supplies

Written by the company

What customers are saying about us

Contact info

4.8

Excellent

TrustScore 5 out of 5

32K reviews

5-star
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Rated 5 out of 5 stars

I purchase my wax from Aztec

I purchase my wax from Aztec. I live in the Florida panhandle and shipping from other companies was expensive and Aztec’s prices were very fair and lower than most. I recently started buying some oils and the quality is great. They also have the vessels one of my customers uses and their prices are better Overall, I’m going to continue buying from Aztec. My only complaint is that they are not quick to ship the wax. Oils are shipped immediately but wax takes several days to process.

March 24, 2026
Rated 3 out of 5 stars

Shipping is way too expensive

Shipping is way too expensive. I usually buy from wholesale supplies due to you only have a minimum of $25 and free shipping. I would buy more, but unfortunately, if I add more shipping gets higher.

March 24, 2026
Aztec Candle & Soap Making Supplies logo

Reply from Aztec Candle & Soap Making Supplies

All of our prices are based on local pickup thus why you will find them about 25% cheaper for the products we offer from WSP

Rated 5 out of 5 stars

AZTEC is amazing!!

The fragrances are amazing!!! I wish you had more dupes/types!!! I have to go to other site to get fragrances that some of my customers request, but the fragrances that I do order are just AMAZING!!! I love the sales, give aways, freebies and 10 for $10!!! There is always something going at Aztec!!!!

March 24, 2026
Rated 5 out of 5 stars

Great Service

I have been doing business with Aztec for 13 years and will not shop anywhere else. They are fast with shipping and if there is a problem with the order, it is quickly corrected. I love Terri. She truly is an asset for Aztec!

March 23, 2026
Rated 3 out of 5 stars

new user to Aztec Candle

new user to Aztec Candle, have only placed two orders and on both orders the bottles leaked, not enough to drain the bottles but enough to leak on to the other bottles and make an overall mess. A few of the caps were loose but it seemed that they were sealed ok. I had to tighten the caps and wipe down the bottles

March 23, 2026
Rated 5 out of 5 stars

Aztec is the best

Aztec is the best! Great sales and service. Prompt shipping and always willing to fix any errors. Customer service has the friendliest people. I absolutely love this company

March 23, 2026
Rated 3 out of 5 stars

I ordered 20 if their one once trial…

I ordered 20 of their one once trial sizes and I got several that were the same. Meaning I got a duplicate of one scent and didn't get another scent I ordered, but I still got 20 bottles. It was adorable and fast and the scents I got were great but not exactly what I ordered.

March 22, 2026
Aztec Candle & Soap Making Supplies logo

Reply from Aztec Candle & Soap Making Supplies

Customer service was not able to get this taken care of for you?

Rated 1 out of 5 stars

I never received my packeage

I never received my package

March 22, 2026
Aztec Candle & Soap Making Supplies logo

Reply from Aztec Candle & Soap Making Supplies

Your package was delivered on the 27th via 399911923192 at fedex.com with a picture of the delivery.

Follow Up 1 - Your edit of the review did not update any information

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