Candour Beauty Reviews 114

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

This website is a total scam, although I've been ordering reguraly from them. On this last one, I've never received the order u made, and when made aware, the item was on it's way back, my request for... See more

Rated 5 out of 5 stars

Candour Beauty are truly brilliant. Their website is easy to navigate, they have a wide range of excellent products & top brands, multiple shipping options but most of all excellent customer service!... See more

Rated 5 out of 5 stars

Amazing customer service. Purchased lashify system from them - only UK stockist and they dispatched them within about an hour. Also super fast to answer queries on chat. Very impressed and will use ag... See more

Rated 5 out of 5 stars

I was worried about buying products from a company I could find hardly anything about. However, I decided to try it because Klarna had it listed as a trusted seller so I went for it. The shipping and... See more

Company details

  1. Beauty Supply Store
  2. Hair Product Store
  3. Health and Beauty Shop

Written by the company

An award winning beauty retailer who specialises in curating the best beauty products from around the world. Beauty should be easily accessible for all but it’s not! As a black owned business, women like us are at our core but we are equally proud to be able to also serve all women from around the world. Candour Beauty is dedicated to providing you with a global collection of products in skincare, haircare and personal care.


Contact info

4.2

Great

TrustScore 4 out of 5

114 reviews

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Rated 1 out of 5 stars

Complete garbage

This website is a total scam, although I've been ordering reguraly from them. On this last one, I've never received the order u made, and when made aware, the item was on it's way back, my request for a refund was ignored as up to today. Stay away from them.

October 21, 2023
Unprompted review
Rated 1 out of 5 stars

Unfortunately my experience wasn’t and…

Unfortunately my experience wasn’t and still not good. I have made my order more than 2 weeks ago and still nothing. I have sent plenty of emails and nobody ever replied and now that apparently they're official site has closed I can’t even review my order as I never received a shipping email. So I don’t know even where my parcel is. So not happy.

August 24, 2023
Rated 5 out of 5 stars

I have never used sunscreen before

I have never used sunscreen before. I just avoided being in the sun for long periods or wore clothes that covered me.
This product is like a Light cream, no residue with all the protection. Already recommended to family and friends.

July 29, 2023
Rated 5 out of 5 stars

Excellent product

Excellent product. Fantastic service and delivery! The Black Girl Sunscreen is a must for darker skin. Feels great on, and does not irritate my sensitive skin. No white cast is left on the skin.

July 25, 2023
Rated 2 out of 5 stars

Very slow at answering emails and…

Very slow at answering emails and horrible experience with the shipping to norway. Been three weeks and still no packedge and the shipping site did not update the status of the packedge for two of these. I was hoping to use it on my trip but it will not be here on time, so super disappointed. Would not recommend.

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

A very pleasant experience

I was pleasantly surprised by the speed in which my products arrived. I also thought it was soo sweet that a personal hand written note to thank me for my custom.

I will definitely order again.

May 27, 2023
Rated 1 out of 5 stars

I haven’t received my order

I haven’t received my order, When emailing customer services they say they won’t reply for 5 days so I can’t even find out what’s happened. Communication definitely need improvement as at the moment I feel I have just been scammed.

May 26, 2023
Rated 5 out of 5 stars

So far so good!

I received my securely packaged items with a compliment slip thanking me. When I had an issue with a previous order,the customer service was excellent.
Thank you for the great service Candour Beauty

May 24, 2023
Rated 5 out of 5 stars

Everything good

Got my product in time, even though it had to be shipped to another country. Product was packed with care and is exactly what I ordered.

April 30, 2023

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