I ordered sherbet lemons and fruit pear drops and paid for them was sent sure if they were getting delivered or posted but 3 days later they were delivered to my home excellent service just waiting to... See more
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Have both ordered online and shopped in store, and I can highly recommend Candy Dreams. The online service is quick, with great communication. Staff are helpful, friendly and quick to offer su... See more
I only have one fault with you , I ordered a bag of chocolate praline and received two of the winter boilings but they still went down a treat shared between my brother, daughter and myself . Would st... See more
Company replied
The sweet selection from this shop is excellent! I’ve ordered a few times now and it’s straight forward to do. Only reason it’s 4 and not 5 stars is the only delivery option is Yodel. When Royal Mail... See more
Company replied
Company details
Written by the company
Candy Dreams offers a wide selection of sweets and chocolate, both online and in store! Stocking vegan sweets, gluten free sweets and retro sweets, there is something for everyone!
Contact info
84 High Street, DD11 1HL, ARBROATH, United Kingdom
- info@candy-dreams.com
- candy-dreams.com
4.5
Excellent
116 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Rude ass customer service
May 3, 2023
Unprompted review
The lovely staff are very helpful ☺️
October 28, 2022
Brilliant as always!
Wide selection to choose from, a very quick ordering and picking up process, great prices and always delicious when we receive them!
October 14, 2022
Reply from Candy Dreams
I really appreciate you taking the time to leave us a review, Sammy! Glad to hear you enjoyed your sweets and look forward to seeing you next time :) Lisa x
Great amount Of sweets
Great amount Of sweets, all taste great! I am very pleased :)
September 15, 2022
Amy’s order
Packaged great, spot on communication and a refund right away for sold out items, a massive choice on the website
August 13, 2022
Amazing 👏
Amazing choice, every one great too. Quick delivery and very well packaged, awesome 👌
April 12, 2022
The package arrived on time and in…
The package arrived on time and in excellent condition. The contents were intact and very nice The service was again incredible and very quick delivery and they answered all queries I had promptly and without any problems
April 8, 2022
Arrived quickly and we’re delicious!
February 17, 2022
Thank you for my sweets bags
Thank you for my sweets bags. They came really quick after I placed the order. They was in good package.
February 16, 2022
Absolutely fabulous company
Absolutely fabulous company. Easy to use website. Great choice available and such lovely things to be able to send straight to friends and family. Love it all! Not to mention how delicious it all is to eat either …..
February 7, 2022
Was really disappointed poor value very…
Was really disappointed poor value very expensive
January 17, 2022
2 sweets types out of stock so they…
2 sweets types out of stock so they sent replacement. No email to let me know. The candy on a stick came in a paper bag, the paper had stuck to the sweet we couldn't get it off.
January 9, 2022
Reply from Candy Dreams
Hi Jan, thanks for taking the time to leave us a review. I'm sorry 2 of your choices were out of stock, we have over 200 sweets to choose from which makes it tricky to have up to date stock information available at all times. We do have a note on our website at the top of the build your own box page to advise that - "Occassionally, we may run out of a certain type of sweet. In this case, we will replace that selection with another of your choices."
We strive to provide the best service to our customers, so as a gesture of goodwill I'll process a refund for the toffee cup lolly and also the two types of sweet which substituted with replacements. I hope you find this satisfactory and that you enjoyed the rest of the sweets.
Kind regards
Lisa
Great selection to choose from
Great selection to choose from, have not had some of my selection in years. Good value for money, likely to buy again in the future.
January 5, 2022
Reply from Candy Dreams
Thank you so much for taking the time to leave us a good review Louise! We hope to welcome you back into store in the future :)
Reply from Candy Dreams
Thank you for taking the time to leave us a great review Emma! We really appreciate it.
Ordered with ease online
Ordered with ease online. Delivery arrived to my relatives down south within 3 days. The Christmas boxes were an alternative to cards this year and made all the family smile. Thank you. 😊
December 18, 2021
Reply from Candy Dreams
Thanks again for your order and review Susan, I'm happy to hear the Christmas gifts were received quickly by your family.
Amazing little shop
Amazing little shop. Always very helpful and friendly and more sweets than you could shake a stick at! If you ever need a certain sweet they will always try and find it for you. Amazing! 😋🍬🍭
December 10, 2021
Reply from Candy Dreams
Thank you so much for the lovely review Lisa! Your business throughout 2021is very much appreciated and we look forward to seeing you again in 2022 :)
Excellent
Excellent! Consistently a friendly and reliable service. Huge choice, delicious, high quality treats.
December 8, 2021
Reply from Candy Dreams
Thanks so much for the review Fran! Glad to hear you enjoyed your treats and look forward to seeing you back in the shop soon!
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