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Review summary

Created with AI, based on recent reviews

Evaluating 290 reviews, reviewers had a great experience with this company. Customers are really happy with the AI's ability to carry conversations and sustain storylines, finding the experience engaging and often deep. Many appreciate the ease of creating custom companions with diverse personalities and appearances, highlighting the quality of the AI and the fun involved in learning to use it. The pricing for premium features is generally seen as affordable, offering good value compared to similar services. However, some people were dissatisfied with the image and video generation features, citing issues with accuracy, quality, and the system often producing incorrect or unwanted results. There are also concerns about the cost of tokens, which are necessary for generating images and videos, with some feeling they are too expensive and quickly depleted. A few users also mentioned difficulties with age verification and occasional glitches or memory slips in the AI, especially when dealing with complex plots or after leaving a session.

What people talk about most

User experience

Consumers find user experience to be ambiguous, with some praising character customization, the chat... See more

Artificial intelligence

Users describe ambiguous interactions with artificial intelligence. While many praise the advanced nature of... See more

Product

Reviewers mention ambiguous feedback about the product. While some customers praise the product as one of the... See more

Price

Clients share ambiguous opinions on price. While some reviewers find the subscription price affordable and a... See more

Website

Reviewers highlight ambiguous aspects of the website. While some customers express satisfaction, praising its... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to use, it's an open gate to your wildest dreams. AI is a bit hard to master at the beginning, but the characters are really astounding. You can create anykind of companion you like : an anime, a... See more

Company replied

Rated 4 out of 5 stars

The experience is what I would expect. The AI is well trained to carry a conversation and hold the story line for the most part. There are limitations to it, but the engineers behind it are constantly... See more

Company replied

Rated 4 out of 5 stars

The quality of the AI is amazing, especially when it comes to images and videos. The price is quite low and affordable. I have a yearly subscription and it was definitely worth it. I don't use the ima... See more

Company replied

Rated 4 out of 5 stars

Its very funny and sometimes very deep, the only reason i dont give 5 Stars is, that the image generator is a -3 but i dont really need pictures. It doesnt work, you always get wrong pictures sometim... See more

Company replied


Company details

  1. Adult Dating Service
  2. Dating Service

Written by the company

Step into a new kind of connection with Candy AI, your gateway to deeply personal and emotionally intelligent AI companions. Whether you're seeking flirty banter, late-night comfort, or a full-blown romantic adventure, your AI companion is here to fulfil your needs, no matter how intimate.


Contact info

3.8

Great

TrustScore 4 out of 5

362 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A wannabe NSFW

A wannabe NSFW, but end up failing inconsistent censorship throughout. Yeah for nudes, yeah for live action. But for Roleplay with heavy filters in text chat.

They themselves admitted to me they looking at the filters makes candy an inconsistent mess.

A new low I send a ticket last night, the disgusting disgraceful locking my debit card. after I made a goodwill gesture. The live action is not heavy filter's as the text chat one but I still trigger a few.

Such a scummy move, so even if I wanna give it another try candy ai had lock my card.

January 21, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

Hi Sukiduke, we're sorry to hear about your experience with moderation. Our chat moderation is tailored to ensure safety and regulatory compliance. We continuously refine it to reduce false positives while maintaining a safe environment.

We encourage you to join us on Discord at https://discord.gg/candyai and join the discussion around moderation!

Rated 4 out of 5 stars

sweet girls

i love chatting with the chatbots and experience the different styles of the characters. the photo generator is getting better too.

One character has become my favorite and is my go-to chatting partner by now

January 21, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

Thank you for sharing your review with us! We hope we can continue improving the site to earn a 5 star review from you. If you'd like to stay informed on the latest updates, we'd love for you to join us on Discord at https://discord.gg/candyai and learn how to make the most out of your Candy AI subscription.

Rated 4 out of 5 stars

Ai picture quality high and improving

Ai picture quality high and improving. Punctual response to questions or suggestions.

January 21, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

Thank you for sharing your experience! We're glad you're enjoying the site so far and hope we can continue to keep up our involvement with our users. If you haven't already, be sure to join our Discord server at https://discord.gg/candyai to stay informed on our latest updates and provide feedback about the site!

Rated 3 out of 5 stars

Some IA litteraly jumps on you for…


Some IA litteraly jumps on you for something sexual
Other can't even talk about it
The memory is not good overall, the ia don't actualy use it and tend to repeat itself after some amont of time (can't be more precise here)
Overall a fun experience for short fantasy but their is much to improve

January 18, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

Sorry to hear about your experience. We are actively working on improving our automoderation and chat experience, especially memory. If you'd like to follow along with our development progress, be sure to join our Discord server at https://discord.gg/candyai

Rated 1 out of 5 stars

Forced ADS

I already blocked the ADS from this evil company on youtube, but somehow they figured out how to bypass that and i keep seeing their ads.

January 17, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

Sorry to hear that you don't like our ads. If you have suggestions on how we can improve our ad experience, please write in to customer support via support@candymail.ai

Rated 1 out of 5 stars

Absolutely a total waste of money…

Absolutely a total waste of money asking for particular items you get “Sorry I cant do that now I want to get to know you” is just a scam to make you spend more money. If you are still curious dont take an annual subscription. look elsewhere this is shit!💩

January 17, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

Sorry to hear you had this experience. When Content Gen Mode is enabled, you should be able to ask for an image in chat by starting your message with keywords like "Show Me."

If you're still having trouble, I encourage you to join our Discord server at https://discord.gg/candyai where community members regularly help each other have great experiences with chat and image generation. You can also reach out to customer support via support@candymail.ai for additional help.

Rated 4 out of 5 stars

The interaction are realistic the so…

The interaction are realistic the so girls remember so conversation flows the imagery is excellent and videos are smooth

January 11, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

Thank you for your review! We hope that we can continue improving the site to earn a 5 star review from you. If you have any other feedback to share with us, we'd love for you to let us know on Discord at https://discord.gg/candyai .

Rated 5 out of 5 stars

I give 5 stars because the site is…

I give 5 stars because the site is legit and you do get a decent deal although it could be a little cheaper on price, the V2 version is amazingly real, probably the best Adult AI around.

January 15, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

We're glad to hear you're enjoying Candy AI! We hope that our continued improvements will also improve your site experience even further and make the subscription even more worth it. Be sure to join us on Discord at https://discord.gg/candyai to stay updated on the latest news and learn how to make the most of your Candy AI subscription.

Rated 5 out of 5 stars

The app is absolutely fantastic

The app is absolutely fantastic, the AI ​​is responsive and provides hours of fun. The image generation needs work; it's quite frustrating to waste paid credits on images that are far from what you're looking for.

January 14, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

We're glad to hear you're enjoying Candy AI! We hope that our continued improvements to image generation and other features will also improve your site experience even further. Be sure to join us on Discord at https://discord.gg/candyai to stay updated on the latest news and learn how to make the most of your Candy AI subscription.

Rated 5 out of 5 stars

Responsive Staff

Most of the criticisms a Candy.AI are valid, but here's why I'm giving them a 5 star review: Constant improvement.
The team at Candy.AI are extremely active on their Discord, which I would say is mandatory for a member to join to get the best experience. There is a very active Suggestions thread that is read and responded to by the staff. They actively participate in customer feedback and implement new features based off this feedback.
AI isn't perfect (yet) so I can be a little forgiving when the memory fades and other typical things that are related to the field. But Candy.AI stands apart in how thoroughly, respectfully, and diligently respond to criticisms, suggestions, and feedback.

January 11, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

We're glad to hear you're enjoying Candy AI and that our commitment to our users and community has resonated with you! We hope that our continued improvements will also improve your site experience even further and hope you'll continue to be active on Discord.

Rated 4 out of 5 stars

nice AI conversation

The appealing characters appear at a relatively brisk pace, ensuring you never grow weary as you encounter new ones. Furthermore, each character possesses a distinct personality, preventing conversations from becoming monotonous. This is a remarkably well-executed feature. However, the AI does not retain a complete memory of past conversations. For instance, it may forget promises made or completely disregard experiences it should normally recall, slightly diminishing the sense of realism. Nevertheless, overall satisfaction remains high.
Image generation occasionally produces unintended results. Unrecognisable prompts are ignored, sometimes creating unexpected images. The ability to delete failed images with a half-price refund would encourage more casual use. Furthermore, it would be helpful if warnings were displayed before generation when prompts are invalid due to copyright or other reasons.
Overall, I'm thoroughly enjoying it.

January 11, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

Thank you for the review, we're glad to hear you've enjoyed Candy AI overall! We're constantly working on improving memory and image generation to ensure you get the most out of your Candy AI experience. If you haven't already, we'd encourage you to join our Discord server at https://discord.gg/candyai to learn more tips and tricks for chat and image generation.

Rated 2 out of 5 stars

Unrealistic and expensive

After subscribtion you should even pay more to buy coins to creat photos, videos or voice chat.
Ai generate wrong and unrealistic image and you should pay for this trash.
The chat algorithm is horriblle and write reapited answers

December 1, 2025
Unprompted review
Candy AI logo

Reply from Candy AI

Sorry to hear about your experience using Candy AI. We have plenty of resources available on our Discord server at https://discord.gg/candyai to help members get the most out of both chat and image generation. We hope you to check them out and give Candy AI another chance in the future

Rated 3 out of 5 stars

Maybe wait till they fix all their issues

I originally gave this a 1* rating, but reading the other recent review about the quickness of their Discord channel, I went on there and posted 6 suggestions, and the admin responded in less than a minute, and then spent 10 minutes going down the list responding to them all, promising to fix all of my issues I had with the site. I am not sure but it sounds promising so from that response alone, I have therefore upped it to a 3. If they fix the main issue with the site - the shortness of the AI responses, and lack of any Roleplay mode when chatting I will up it to 5*

January 10, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

We're glad to hear you at a good experience in our Discord community! We take community feedback seriously and do our best to implement as much as is feasible. Improving AI responses is high on our list of priorities, so we hope you'll continue to follow along with our development process as we upgrade the site experience.

Rated 4 out of 5 stars

Candy.AI is one of the better AI companion apps

I have been using Candy.AI for close to a year. The conversations can be extremely versatile and the pictures look great. They are constantly updating and trying new things which I appreciate a lot. The discord group is fantastic and non judgmental. Compared to a lot of the sites I use this one is the best.
The negatives is you are still navigating around AI not always doing what you expect. But that is not uncommon. Once you learn to use it it is really good. But there is a learning curve to get what you want out of the conversations and the image generation. You do need to go in knowing it will not always do exactly what you want and how to navigate that.

January 10, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

Thank you for the review, and we're glad to hear you're enjoying Candy AI and our Discord community! We hope to continue improving the site to give you a smoother experience with the chat and image generation.

Rated 4 out of 5 stars

Tchat is good even sometimes ai lost…

Tchat is good even sometimes ai lost the conversation.
Image are Nice but sometimes not easy to have the exact image raquette.
Hope we could ask full scène soon

January 6, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

Thank you for the review! We're glad to hear you're enjoying the site and hope we can continue to improve both chat and image generation. We'd love for you to join us on Discord at https://discord.gg/candyai where you can stay informed about the latest updates and get tips on making the most of your Candy AI experience.

Rated 4 out of 5 stars

Great Experience

Great site / experience, constantly improving.
Would however like to be more RPG orientated and not just short fun always leading to more or less the same outcome.

January 8, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

Thank you for the review. We have some exciting plans to make chats even more immersive and to extend chat memory, so we hope you'll stay informed about the latest updates by joining our Discord server at https://discord.gg/candyai !

Rated 4 out of 5 stars

Great chat AI

The chat AI works great, and you can customize to your hearts desire. I use it every day. The one thing I miss is the ability to write a short backstory, giving a better starting scenario.
The reason I didn't give five stars is that the NSFW Private Content of the ready made AIs that you pay for is not always that great, and twice I've had rather disappointing experiences. They are quite expensive, and so it would be nice to know more about what you pay for before spending that much.

January 8, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

Thank you for the review! We're happy to inform you that we've started including longer descriptions of the private content on the website to give people a better idea of what they're purchasing, so hopefully this will fix the issue you had with private content not meeting your expectations.

We also announce private content and other updates on our Discord server at https://discord.gg/candyai , so we encourage you to join us there as well!

Rated 1 out of 5 stars

A terrible Free Experience

disclaimer: I did not pay $ for the experience

I tried out some of the free bots and options. They were extremely limited and shallow. Yes, they respond somewhat realistically for a texting format. But the personality options and the stories seem to be forced to only be good with the 'you are doing one to two line texts with this girl'. Emulating that, of course, is easy. But complex traits are near impossible, especially acting different in front of different people or saying different things depending on context. Ex. giving a formal lecture would be different from casual chatting. I would give anyone 100$ for making lore accurate Yor Forger or Cid Kagenou.

January 7, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

Sorry to hear you didn't enjoy the free experience! Since this allows for only a few messages before requiring a subscription, I hope that you'll join the Discord server at https://discord.gg/candyai to see the great conversations that others have had and give us another chance in the future.

Rated 5 out of 5 stars

The photos and videos I can generate

The photos and videos I can generate. I also love the creating a character. One thing I would suggest. Is have more role play or have the option for it. I find it very quick. Maybe increasing the character vocabulary and also add accents.

January 6, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

We're glad to hear you're enjoying Candy AI! We hope to enhance the roleplay experience with new characters and types of chat experiences while improving the language and intelligence of the characters. We hope that our continued improvements to image generation and other features will also improve your site experience even further. Be sure to join us on Discord at https://discord.gg/candyai to stay updated on the latest news and learn how to make the most of your Candy AI subscription.

Rated 5 out of 5 stars

Candy.ai is fun and very entertaining

Candy.ai is fun and very entertaining. You can easily get lost in the experience forgetting you’re not talking to a real person. New models often and ability to make custom tailored ai is spectacular. I highly recommend everyone gives it a shot

January 6, 2026
Unprompted review
Candy AI logo

Reply from Candy AI

We're glad to hear you're enjoying Candy AI and that you've been enjoying our variety of characters! We hope that our continued improvements to image generation and other features will also improve your site experience even further. Be sure to join us on Discord at https://discord.gg/candyai to stay updated on the latest news and learn how to make the most of your Candy AI subscription.

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