Candy America Reviews 81

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

I brought the £10 mystery Candy mix and thought it was brilliant, full of lots of lovely treats id never tried before! Was full! So I went back and brought the £20 mix, which we did not enjoy nearly a... See more

Rated 1 out of 5 stars

ChipsAhoy cookie little American guilty pleasure. Instead I get a packet full of crumbs. I will be giving this seller a serious miss from now on

Rated 5 out of 5 stars

Very REALISTIC on prices. IYKYK that Wakey Wines is profiteering from Children… Candy America does not. The dude I met with was genuine and quick on a local hand delivery — really appreciate it... See more

Company replied

Rated 5 out of 5 stars

Website was easy to use and had plenty of choice. Ordering process was super simple. First time I ordered it went smoothly and I was very impressed with the packaging keeping the items secure an... See more

Company details

  1. Candy Store

Written by the company

Welcome to Candy America! We’re delighted to offer a wide variety of delicious US Candy for any occasion. Whether you’re looking for a special treat for a birthday, holiday, or yourself, you’ll find something to satisfy your sweet tooth here. We believe that every day can be made sweeter with a little bit of candy!


Contact info

4.1

Great

TrustScore 4 out of 5

81 reviews

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Rated 4 out of 5 stars

Fantastic service

Fantastic service, great products. Unfortunately, forgot a couple of items but made up for it.

May 13, 2024
Candy America logo

Reply from Candy America

Hi Keith,

Thank you for your positive review. We apologise for the slight hiccup, but we're glad we could rectify this for you in a timely and efficient manner.

Thanks,
Candy America Team

Rated 5 out of 5 stars

£50 spent well

I ordered £50 worth of sweets , I got a £20 and a £10 mystery box with £20 random sweets and drinks , it came within 2-3 days and is totally worth it , I’ve browsed through other tt American sweet shops and they might have bettter or more products but not to the price and delivery speed as this business , honestly can’t fault anything at all , they boxed my order on live and kept me updated each step , absolutely brilliant people ☝️

March 21, 2024
Unprompted review
Rated 2 out of 5 stars

Didn’t arrive - Evri courier

Didn’t arrive, Evri used as courier can’t fault the company themselves but I didn’t receive the package so can’t really review any higher staff were helpful though

February 12, 2024
Candy America logo

Reply from Candy America

Hi Liam,

Thank you for your review and we apologise for the issues with the courier, we share those same frustrations too.

In recent months we have re-implemented the Royal Mail service so all orders are sent 48hr or 24hr tracked with a more reliable courier.

We always strive to improve and provide the best service for our customers, so we appreciate your honest feedback.

Thanks,
Candy America Team

Rated 5 out of 5 stars

Worth the money

Really good you get lots of stuff with it. It doesn’t have any English sweets all American. I recommend to anyone who would like to try American sweets or even if it’s a gift.

January 5, 2024
Rated 5 out of 5 stars

Easy to use website and GREAT customer service

Website was easy to use and had plenty of choice. Ordering process was super simple.
First time I ordered it went smoothly and I was very impressed with the packaging keeping the items secure and damage free.

Second order I placed, there was a small hiccup which was down to the delivery company rather than Candy America. The customer service I received was fantastic and they helped resolve the issue immediately, being friendly and polite the whole time.

Would highly recommend this company and I will be using again in the future!

December 16, 2023
Unprompted review
Rated 4 out of 5 stars

£10 mystery pack great!

I brought the £10 mystery Candy mix and thought it was brilliant, full of lots of lovely treats id never tried before! Was full! So I went back and brought the £20 mix, which we did not enjoy nearly as much unfortunately there was not that much more, and the flavours were not as good as the £10 pack.

November 18, 2023

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