Candydrops Reviews 33

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I recently placed my second order with Candydrops, and I’m thrilled with my experience! Their sweets are of great quality, and the variety of choices is impressive. The delivery was super fast, which... See more

Rated 5 out of 5 stars

As a family we love our sweets therefore when I heard about candy drops I was intrigued to give it a go and what can I say? WOW the sweets are amazing I love liquorice so I ordered them such good qual... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend, I brought a 1kg bag of sweets thinking they would last a while but there just to moreish and was gone within a week! The sweets taste amazing and service is second to none. The... See more

Company replied

Rated 1 out of 5 stars

When I got fizzy candies instead of the fantasy mix jellies I was looking,I was disappointed.They don't have the best customer service or management.If you want to build a loyal and long-lasting consu... See more

Company replied

Company details

  1. Candy Store

Written by the company

We are an online sweet shop offering pre-picked Pic n Mix. We have a wide selection of everyone's favourites at amazing prices, delivered straight to your door


Contact info

4.1

Great

TrustScore 4 out of 5

33 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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Rated 2 out of 5 stars

Poor quality and bad taste

Sweets taste awful and the behaviour of the store employee is even worse. Please don't purchase the candies from the store.They told it would take four or five days when I asked them to exchange it,and after that, they stopped answering my messages.

July 26, 2024
Unprompted review
Candydrops logo

Reply from Candydrops

Dear Sapna,

We have no records of an order associated with your name, an exchange request or any communication directly from yourself. Our team is committed to providing high-quality products and excellent customer service. The issues you mentioned do not align with our standard practices, and we take such claims seriously.

It is our belief that you may be associated with Swati, who recently attempted to scam our business and has since gotten friends/associates from 'PeoplePerHour' to leave slanderous reviews. To any other customers reading this, please know that we have reported them to Trustpilot and trust that they will be removed swiftly.

Sincerely,

Sincerely,
Candydrops

Rated 5 out of 5 stars

As a family we love our sweets…

As a family we love our sweets therefore when I heard about candy drops I was intrigued to give it a go and what can I say? WOW the sweets are amazing I love liquorice so I ordered them such good quality and a good price, have ordered the sours sweets too for my son as an extra gift on his birthday he loved them we have also tried the summer mix ( lovely selection of sweets) my sons have now started ordering from candy drops on a regular basis . Thankyou so much was impressed by the quick delivery too.

July 2, 2024
Unprompted review
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Reply from Candydrops

Thank you so much Ceri for such a lovely review, we are really grateful that you have shared your experience with us. We look forward to seeing you again real soon.

Rated 5 out of 5 stars

Quick delivery but expensive sadly.

Quick delivery. Lovely sweet

July 23, 2024
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Reply from Candydrops

Hi Jeanette, Thank you for your 5 Star rating. I noticed you said we were expensive... I'm sorry to hear that, we do keep a very close eye on our competitors prices and we feel that there are not many that can match our prices or range of sweets. That said, if you can find a lower price than ours (like for like) then we will be happy to refund the difference. We hope you enjoyed your sweets.

Rated 5 out of 5 stars

Highly recommend

Excellent selection, best pick & mix site I’ve used! Very fast dispatch, and very reasonably priced! Will definitely use again :)

July 18, 2024
Unprompted review
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Reply from Candydrops

Thank you so much for such a lovely review. Hope to see you again soon.

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend, I brought a 1kg bag of sweets thinking they would last a while but there just to moreish and was gone within a week! The sweets taste amazing and service is second to none. The website is so easy to use and such a wide selection. Will definitely be ordering again soon 😊

April 5, 2024
Unprompted review
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Reply from Candydrops

Thank you so much for such a lovely review. Hope to see you again soon.

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, sweets were amazing and the chocolate were incredible, super easy to use and select the sweets/chocolate you want and super fast delivery… would highly recommend and will be ordering again soon.

April 16, 2024
Unprompted review
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Reply from Candydrops

Thank you so much for such a lovely review, that is really kind. Hope to see you again soon.

Rated 5 out of 5 stars

Super product and great service

Super friendly, smooth service.

The chocolates kept me going on a long haul flight. Just the pick up I needed and delicious.

Look forward to my next bag.

February 7, 2024
Unprompted review
Candydrops logo

Reply from Candydrops

Thank you so much for such a lovely review, that is really kind. Hope you had a great flight and hope to see you again real soon.

Rated 5 out of 5 stars

Fast delivery and great value

Fast delivery and great value. Even with two of us sharing, a bag lasted all week having plenty every day!

March 1, 2024
Unprompted review
Candydrops logo

Reply from Candydrops

Thank you so much for your 5 Stars, such a lovely review, that is really kind. Hope to see you again soon.

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